We had our toilet Pan & Handbasin & unit & kitchen sink installed today, & it was done by a first class guy called Kyle, he was very tidy & efficient, also very pleasant. Bought from Cozy Heat Staci... See more
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Company details
Written by the company
Plumbers in Falkirk | All aspects of Plumbing and Heating | Bathroom Fitters and Gas Engineers | Boiler Repair and Boiler Service Experts.
Contact info
63 Easton Drive Shieldhill, FK1 2TA, Falkirk, United Kingdom
- 01324870953
- info@cozyheatplumbers.com
- www.cozyheatplumbers.com
Quick turn around for a repair and at a…
Quick turn around for a repair and at a reasonable cost.
Thanks again and would highly recommend.
Kyle the plumber was brilliant he…
Kyle the plumber was brilliant he worked hard to get the problem resolved
Great Customer Service by Local Company
Appointment arranged within a week of phoning.
Kyle arrived within the time slot and completed two repair jobs within an hour. The bill for labour and a replacement part was around £100.
Very friendly, professional service from initial phone call to job completion.
Great service. Easy to book.
Great service. Booked Sunday for Tuesday. Easy to book. Kyle was great. On time and very helpful.
Even helped book a 3rd party visit from Worcester to save us money on parts as we were still under warranty. Couldn’t have been more helpful. I always book here.
Disappointed as usual
I'm sure the service was in order. I just wished the engineer had left the boiler switched on. I always seem to have an issue every year and am fed up with it. Unlikely to use this company again.

Reply from Cozy Heat Plumbing & Heating
1sr class service
1sr class service
Kyle was very good at answering my questions and giving advice.
The problem with my boiler is fixed.
I will be happy to use this company again when required.
I highly recomm,end Cozy Heat
This mob keeps sending me text messages…
This mob keeps sending me text messages telling me my gas boiler is due a service when they don’t know where I live or what kind of heating I use, they must have retained my phone number from around ten years ago and roll it out every November, I told them I never deal with any company that sends me unsolicited messages but I think the penny hasn’t dropped yet

Reply from Cozy Heat Plumbing & Heating
job done
Having received a competitive quote I went ahead with installation of two vertical radiators. The installation was on time, looked great and Rob was very pleasant.
After 3 weeks, one radiator had stopped working; only partially heating up. Cozy Heat came out to balance the flow to make it work again at an additional charge.
Amazing Customer Service
Amazing Customer Service
I Recently Had a Boiler Installed By Cozy Heat, it was carried out Quickly and Professionally and Lovely Engineers. I Would Definitely Recommend to anyone in The Area.
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