The CPD Standards Office Reviews 106

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and supportive approach, making every interaction pleasant and productive. Many people highlight the outstanding customer service, noting the team's responsiveness, clarity, and genuine care, which made them feel valued throughout their journey. Consumers frequently describe the service as excellent, appreciating the efficiency and ease of the processes, from initial sign-up to accreditation. The dedication and attention to detail provided by the staff are often mentioned as key factors contributing to a smooth and stress-free experience.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently praise the... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Service

Users describe positive interactions with service, highlighting the professionalism, clarity, and helpfulness... See more

Based on these reviews

Rated 5 out of 5 stars

Dear Amy, I just wanted to take a moment to sincerely thank you. This has been one of the most seamless and beautifully guided conversations and processes I’ve experienced. You’ve been incredibly a... See more

Rated 5 out of 5 stars

Im just signing up to this company today. They have solid presentation online and internationally. Sign up process was smooth, really enjoyed dealing and talking with Sam who was helping me. I really... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can’t say enough about the **fantastic customer service** I received! From start to finish, Amy and the team were professional, responsive, and genuinely cared about my experience. They... See more

Rated 5 out of 5 stars

I've only just begun my experience with The CPD Standards Office, but so far, so good. Amy Sandford has been fantastic. She is professional, knowledgeable, helpful, transparent, and consistently goe... See more


Company details

  1. Educational Institution

Written by the company

Our mission is to support everyone involved in Continuing Professional Development (CPD) to make it better, easier and more affordable. We founded the CPD Standards Office as a result of a comprehensive research project into the quality of continuing CPD provision across the country. Our in-depth research surveyed over 1000 professionals and interviewed a range of professional bodies and regulators. We found that the standards of CPD varied greatly and that too much of the training provided was of remarkably low quality. By providing independent accreditation, our mission is to improve the quality of continuing professional development (CPD) to ensure positive and successful CPD experiences. We also want to make it more affordable and easier to access. We help CPD providers ensure that they deliver consistently high-quality training that is inclusive and collaborative. Our marks of excellence for training and learning providers demonstrate to individual professionals that the learning activity conforms to CPD best practice and is appropriate for inclusion in a formal CPD record. We pioneer new ways of working into the CPD field and have recently introduced a digital certificate service for our providers using Blockchain technology. The CPD Standards Office forms part of the Professional Development Consortium. The Consortium works to build bridges between stakeholders to increase the benefits of CPD to individuals and employers. In particular, we encourage the spread of best practice and the sharing of support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 5 out of 5 stars

Registering the CPD Standards Office

Registering with the CPD Standards Office was a smooth and highly professional experience. Every option was clearly explained, enabling us to make informed choices that best suited our organisation.

Amy Sandford, the Senior Advisor who managed our application, engaged with us exceptionally well and demonstrated a consistently high level of professionalism throughout the process.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Beginning of journey with CPD Standards Office

Im just signing up to this company today. They have solid presentation online and internationally. Sign up process was smooth, really enjoyed dealing and talking with Sam who was helping me. I really hope that after joining CPD standards Office my business will flourish. Much looking forward to receive their advice on marketing.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

My advisor is Andrew Scarle

My advisor is Andrew Scarle. He has been an exceptionally great support, patient and helpful throughout the process. All praise. People like this should be rewarded and given opportunities to grow and advance.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Sam L. and Team CPD S.O. = Top Notch!

Sam L. was a fantastic help in setting me up for CPD accreditation. I have been teaching and lecturing for many years - most of which is my own, original, award-winning material. An endorsement from such a professional body means a lot to my students and attendees. As such I insist on the every best (since that is what I offer). Sam, and the CPD Standards Office, made the application as smooth as it could be, answered all questions that I asked (which were many) and within a few phone calls (personal service such as this means a lot to me) we were all set up. Highly recommended and I look forward to a great working relationship. Cain Leathem gbfitness

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Sam Laurence and the CPD Standards Office team are exceptionally professional and caring—offering outstanding guidance and governance; Sam’s dedicated support was invaluable in achieving CPD Dual Acc

Working with Sam Laurence, Business Development Manager at The CPD Standards Office, has been an absolute pleasure. Sam embodies true professionalism, integrity, and care in every interaction. His guidance and support were instrumental in helping us secure CPD Dual Accreditation for the UGAP Global Congress and our UHF–UGI accredited courses.

The entire CPD Standards Office team operates with remarkable precision, transparency, and a genuine commitment to quality and governance. They make the complex process of accreditation feel structured, supportive, and human.

I am deeply grateful for Sam’s dedication and patience throughout this journey — his professionalism and kindness made all the difference. I highly recommend both Sam and the CPD Standards Office to any organization seeking world-class accreditation and partnership built on trust and excellence.

— Bivash Panday
President,
Universal Humanity Foundation (UHF) Canada / Universal Global Institute (UGI) Canada

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great team to work with!

The CPD team has been great to work with in getting my online eLearning courses accredited. The forms to complete for each accreditation item are clear and concise, the team is very communicative and they share plenty of materials to ensure you can manage and market your accredited items confidently. Highly recommend!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amy was brilliant

Amy was brilliant, very clearly explained the process of accreditation, detailing all the options available and the process to become accredited.
The introduction email gave much greater depth to all that was required and I was able to apply and receive my membership confirmation the same day.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Speaking with Amy Sanford made the…

Speaking with Amy Sanford made the entire process much easier and clearer. She is incredibly knowledgeable and communicates in a way that’s both insightful and easy to understand. Amy created a welcoming environment where I felt comfortable asking questions about the process and Office

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

I Clear, Professional, and Supportive Onboarding Experience.had a very positive experience during…

I had a very positive experience during my onboarding meeting today. The Account Manager was professional, clear, and thorough in walking me through the CPD accreditation process. While the session was concise and business-focused, it covered all the necessary points and gave me confidence that my submission is being handled carefully. I appreciated the efficiency and straightforward communication, and I now have a clearer understanding of what to expect moving forward. Thank you.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Had the pleasure of Andrew Scarle…

Had the pleasure of Andrew Scarle supporting my enquiry regarding CPD Standards Office membership. From the gate, Andrew was incredibly helpful, warm and informative. As someone who always exercises due diligence and caution, I came armed with a lot of questions about the services provided, Andrew left no stone unturned , his knowledge of the company history, growth, CEO story, professional standards and industry specific information was exceptional. Having ADHD and Dyslexia, I then went away and forgot most of it.. no problem, two weeks later, Andrew repeated everything with the same energy, warmth and enthusiasm as the first - he made it very clear what CPD standards to support neurodiverse individuals and ensured I was all set up for the registration and future submissions with any help I needed, Andrew - it was a pleasure - great job Sir!

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Clear Communication

I had a great experience working with Amy. She was incredibly helpful, clear in her explanations, and very responsive to all my questions. Her professionalism and warm communication made the entire process smooth and efficient.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

l my appreciation to Amy

I would like to express my appreciation for the excellent service provided by the CPD Certification Service. In particular, I would like to recognize Amy Sandford, who has been extremely professional and supportive throughout the process. She provided clear guidance, responded promptly to all inquiries, and ensured that everything was handled efficiently. Her timely communication and professionalism made the experience smooth and very positive.

August 16, 2025
Unprompted review

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