The price and delivery detail was good. However we had to be away when the delivery was scheduled. We left additional details with a helpful customer services member of staff, for the driver to ac... See more
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CPS Fuels has grown from small beginnings back in 1970, to one of the Easts largest independent fuel suppliers. Supplying heating oil and commercial fuel to domestic, commercial and agricultural clients across East Anglia. Today a staggering 50,000 homes and businesses throughout the East of England now rely on CPS Fuels to supply their fuel requirements, whether that’s; Heating Oil Gas Oil Derv Paraffin Kerosene Farm Diesel Lubricants Solid Fuels CPS Fuels is proud to be a truly local and established family firm, that provides competitive pricing all year round. With local depots across the East, a large fleet operated by experienced drivers you can be sure of a timely delivery. Don’t order until you’ve spoken to CPS.
We're local, we're best, we're CPS
Written by the company

- We're local
- CPS Fuels is proud to be a truly local and established family firm, that provides competitive pricing all year round. With local depots across the East, a large fleet operated by experienced drivers you can be sure of a timely delivery.
- We're best
- CPS Fuels has grown from small beginnings back in 1970, to one of the Easts largest independent fuel suppliers. Supplying heating oil and commercial fuels to domestic, commercial and agricultural clients across East Anglia. As our business and range of products has grown, CPS Fuels has also built a reputation for being reliable, friendly and trustworthy.
- We're CPS
- All of the CPS family take great pride in building on the companies’ reputation for being reliable, friendly and trustworthy. The team here at CPS are passionate about providing the best price and service to all our customers.
- Your local Jet Distributor
- CPS is proud to be an approved distributor of Jet, giving our customers the benefit of Jets global brand and product security, delivered by friendly people with great local knowledge.
- Hello Mister C
- Mister C is the friendly mascot that has worked with our local depot teams over the past several decades. Today Mister C still gets out and about from time to time and you may be lucky enough to see him supporting a local charitable cause or getting involved in a community project or two.
Contact info
Stanfield Road, NR18 9QY, Wymondham, United Kingdom
- 01953 713950
- domestic@cpsfuels.co.uk
- www.cpsfuels.co.uk
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Replied to 29% of negative reviews
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Reliable and know what they are doing.

Reply from CPS Fuels
Good communication
Always texts in advance which makes it easier for me to prepare for the delivery. The delivery driver I often get is very polite, respectful of the property and always makes sure I get the receipt

Reply from CPS Fuels
Day prior notification not received
Ordered oil at the start of July which was received within the agreed timeframe. However I asked for notification the day before to ensure we were available to give access. We did not receive it, the delivery driver just turned up. Luckily we were at home and available to let him in.
I complained and received a prompt acknowledgment of the complaint with an undertaking to get back to me with an explanation of their error. Three weeks later nothing received.
So, if you need to know the day before a delivery you may want to try another company.
Note I placed my order with CPS, the oil was delivered by Goff, they are the same corporate company. I have since discovered the many so called 'local brand' oil companies are run by the same parent.
Easy ordering system
Easy ordering system. Good delivery times. Very helpful if urgent refill required.
Communication Feedback
The delivery driver was considerate in parking, he also informed me the tank was very low and to consider another delivery. This I did by completing a quote via a email saying prices were favourable at this present time. On receiving the quote I called the main office to enquire how the cot had gone up £118.81p since very recent delivery. I was told there was a war on in the Middle East and the email saying favourable costs were just science. I just felt the approach to me was direct in tone and did I want it or not to be honest I felt as if I was stupid not to know this. I did reorder as didnt want the hassle of going elsewhere as we had always used this company and will do again but mainly online and not phone call.

Reply from CPS Fuels
You did what you said you would by…
You did what you said you would by informing us when you were coming, and filled the tank to capacity. The price was good too, phew!

Reply from CPS Fuels
1/5 Stars
1/5 Stars – Absolutely Appalling Service and Zero Duty of Care
Do not trust this company. They have failed to deliver our heating oil three times in a row, despite repeated promises.
We have an elderly pensioner living in our home who is being left completely in the cold because of their sheer incompetence and failure to deliver. Being let down once is frustrating, but this level of repeated unreliability and neglect is unacceptable.
Save yourself the stress and take your business to a company that actually fulfills its orders and cares about its customers. Worst service we have ever experienced.
Almost perfect!
Great price compared to other suppliers. Easy to order. I’m glad I had notification of delivery although I wasn’t aware that would happen so I took the lock off in preparation a couple of weeks before. It arrived the day after the date stated when the oil would be delivered by.
Delivery came on last day of promised…
Delivery came on last day of promised delivery due by date on this occasion.
No issues to report.
Great service
Easy ordering, good communication & prompt delivery at a competitive price.
Efficient Service
The fuel order was delivered ahead of schedule, and the refund for the amount actually delivered was refunded promptly.
Thank you.
Not only were you the cheapest(bonus).
Not only were you the cheapest(bonus).
I had a text to say you were delivering before the due date. We had ordered 100 literes too and the refund was in our bank all before we came back off of our holiday absolutely brilliant thankyou.

Reply from CPS Fuels
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