The product arrived sooner than expected, in good condition. It fitted perfectly and has been most useful. The only thing faster than the delivery of the item was the request for a performance revie... See more
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Ordered on behalf of my Mum. She ordered 2 delf soup bowls and spoons. One of the spoons was broken when she opened the parcel. She phoned customer service who were very helpful and patient and said t... See more
Company replied
Quick and efficient delivery. Thank you. Was rather puzzled at the delivery. The courier was told the third floor for the delivery (live in block of flats). Waited, watching the lift floor lights... See more
Company replied
I recently discovered this store for crafts, and I must say it's a hidden gem. They have a vast selection of craft materials, from paper and fabric to beads and ribbons. The quality of the products is... See more
Company details
Written by the company
Craft & Hobby is the main past times brand of Kingstown Associates - a leading mail order company based in Driffield, East Yorkshire. 2024 is a celebration of 25 years trading. If you have any problems with any of the products or service we offer - please call our customer service team on 01377 249889 or email cservice@kingstown.uk.com
Contact info
Wadsworth Road, YO25 9DJ, United Kingdom
- 01377 249889
- cservice@kingstown.uk.com
- www.craftandhobby.uk.com
4.3
Excellent
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I ordered a wax melt burner.It's excellent 👌
I ordered a wax melt burner.It's the 3rd one because I give them to friends as prezzies .
Awesome perfume from Yankee Candles melts..
The lamp looks like a fireworks display..
Very pretty and functional.
June 23, 2021
Very quick delivery good quality for…
Very quick delivery good quality for your money would highly recommend
June 23, 2021
Very satisfied
June 23, 2021
Items arrived earlier than stated and…
Items arrived earlier than stated and as described good service. Packing could have been a bit stronger, the padded envelope they were in was split
June 23, 2021
Product arrived in good time
Product arrived in good time, beautifully crafted and great value for money
June 23, 2021
Very good to be able to deal with and…
Very good to be able to deal with and thanks to everyone for the support 😀🙌
June 23, 2021
As always Hobbycraft are quick to…
As always Hobbycraft are quick to deliver and the quality and value for money are really good.
June 23, 2021
Lovely
The tray was exactly as shown on the website. Arrived well packaged and within a few days of order. Really good quality.
June 23, 2021
Good service
June 23, 2021
Just what we wanted.
Easy to order and arrived within specified time. Excellent selection of colours in pens.
June 23, 2021
I should have read reviews before wasting my money.
It was advertised as long enough to do high windows, so I presumed this meant upstairs, and this is what I needed it for. Nowhere near long enough, doesn't even reach bedroom windowsill. Would be good if it was possible to order extra poles to make it long enough, as it did a good job downstairs, but this doesn't seem to be an option. Good for bungalows.
June 23, 2021
Reply from Craft and Hobby
Hi Stephen,
Thank you for your comments.
Looking at your account it does not appear that this item has been ordered through ourselves. The order number on this account is showing clothing ordered and delivered in January 2021. If this has been ordered through any of our brands please let us know and we can look into this further for you.
Thank you
Customer Service Team
Not accepting any new log in details
June 23, 2021
Reply from Craft and Hobby
Hi Geoff,
I'm really sorry to hear that you're experiencing trouble with the website.
I've passed your details over to the E Commerce manager so this can be looked into further and we will be in contact to resolve this for you.
Thank you
Customer Service Team.
Excellent service thank you
June 23, 2021
Excellent selection and prices
Excellent selection and choice. Great prices for every budget. Easy to navigate website and checkout.
June 23, 2021
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