Beautiful quality. Very comfortable, I opted for size M/L so I have full coverage around my neck area and face. Super for the current heat wave we are experiencing , full protection from the sun whil... See more
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Third time buying from Craghoppers on line. Items I bought were reduced in price. Great quality as usual. Always purchased craghoppers from my local Debnams store but unfortunately it closed so now I... See more
This is my second pair of Craghoppers walking shoes; the first pair was superb , lasting me almost three years of walking around seven miles per day. The Craghoppers store in Buxton didn’t have my... See more
Great products, sizes are good and the offer saved me money. I have had Craghopper clothing in the past and find it excellent, hard wearing and long lasting. The ordering process was very easy and del... See more
Company details
About Craghoppers
Written by the company
About Craghoppers
Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.
Mindfully Made
Written by the company
- At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.
Guaranteed For Life
Products that last a lifetime
At Craghoppers, we are so proud of the quality of our garments that we offer a Guarantee For Life on all of our products. All you need to do is register it with us, keep your proof of purchase and it will be replaced for the same or like for like item.
Contact info
Basecamp, Mercury Way, M41 7RR, Urmston, Manchester, United Kingdom
- 0844 811 1022
- www.craghoppers.com
4.5
Excellent
13K reviews
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Great price and quicki delivery
June 29, 2026
Very good quality product
Very good quality product. Ordering and delivery very smooth. Will buy again
July 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
When something go wrong with delivery…
When something go wrong with delivery customer service is non existent! 😢
July 6, 2026
Reply from Craghoppers
Hi Florence,
Thank you for taking the time to share your review.
We're sorry to hear you feel this way. We can see that we have been in contact with you regarding your missing parcel and have advised on the steps required to allow us to investigate this further with the courier and process your refund.
We appreciate your patience while we work to resolve this and hope we can assist further once the completed form has been returned.
Kind Regards,
Olivia
Craghoppers Customer Services Team
Excellent quality shirt ‘ brought 3 now…
Excellent quality shirt ‘ brought 3 now ‘
Great design ‘ very happy
Fast delivery
July 6, 2026
Hassle free and excellent product
Order arrived very swiftly. One item was a bit small, so returned and purchased the next size up. All transactions were smooth and hassle free. Clothes are great, so all in all, a very happy customer
June 29, 2026
From ordering the item to delivery was…
From ordering the item to delivery was very quick. Excellent service. Already used the insulated bottle with chilled water keeps cool, especially useful in the hot summer we are having.
July 6, 2026
Smooth transmission
Easy to find what I wanted, reasonably priced, arrived quickly and items as described/expected. Satisfied customer!
July 2, 2026
excellent service
excellent service, good quality product, first order the fit was smaller than we expected but easily returned and exchanged for a better fit shorts and trousers.pleased with the garments.
July 5, 2026
Easy to order
Easy to order, delivered super quick and the cropped trousers and shift I ordered were perfect and great quality. T-shirt I ordered in a 16 seems more like an 18 so I’ll exchange that but overall great experience.
July 5, 2026
Mens kiwi Pro 111 trouser.
Reasonable website.
Prompt delivery.
Well sized and nicely cut trouser.
Good sized pockets but scilly, small and weak looking zip ends on the main pockets.
July 5, 2026
Great Service!
I have made multiple purchases form Craghoppers this year and have been delighted by the products, pricing and delivery times. The latest purchase was a water resistant men's hat. I already had one but a friend admired it and wanted me to order one for him too!
July 5, 2026
Delivered very quickly
Delivered very quickly.
The Noselife shirts were just what I needed and served me well in the Pantanal
July 5, 2026
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