Beautiful quality. Very comfortable, I opted for size M/L so I have full coverage around my neck area and face. Super for the current heat wave we are experiencing , full protection from the sun whil... See more
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Review summary
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Third time buying from Craghoppers on line. Items I bought were reduced in price. Great quality as usual. Always purchased craghoppers from my local Debnams store but unfortunately it closed so now I... See more
This is my second pair of Craghoppers walking shoes; the first pair was superb , lasting me almost three years of walking around seven miles per day. The Craghoppers store in Buxton didn’t have my... See more
Great products, sizes are good and the offer saved me money. I have had Craghopper clothing in the past and find it excellent, hard wearing and long lasting. The ordering process was very easy and del... See more
Company details
About Craghoppers
Written by the company
About Craghoppers
Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.
Mindfully Made
Written by the company
- At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.
Guaranteed For Life
Products that last a lifetime
At Craghoppers, we are so proud of the quality of our garments that we offer a Guarantee For Life on all of our products. All you need to do is register it with us, keep your proof of purchase and it will be replaced for the same or like for like item.
Contact info
Basecamp, Mercury Way, M41 7RR, Urmston, Manchester, United Kingdom
- 0844 811 1022
- www.craghoppers.com
4.5
Excellent
13K reviews
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Easy refund
The boots I bought were to small so changing them was simple, hassle free and financially free. Money was back in my account in a couple of days and I was then able to buy a larger pair that day.
July 7, 2026
Quality skort, ordering and delivery was good.
Happy with ordering and delivery goods are exactly what was expected good quality and what was needed. Plenty of stretch and pockets useful.
July 8, 2026
Ideal for summer wear and travel
These trousers are ideal for summer wear and travel as they are light, comfortable, hard wearing, and easy to wash and dry. They also look smart enough to be worn in less casual settings. The sale price was very good and the fit is almost perfect (the regular length does seem long in comparison with other brands although they are easy to take up). Although I appreciate the free delivery option, delivery can be a bit on the slow side.
July 8, 2026
Quality outdoor clothing.
I think the information on the website is clear and helpful. The clothes are comfortable and of a good quality.
June 30, 2026
great product and price sent out quickly
July 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery delayed and no date(s) given…
Delivery delayed and no date(s) given for order fulfilment. Already two weeks later than promised.
July 7, 2026
Reply from Craghoppers
Hi Colm,
Thank you for taking the time to share your review.
We are sorry to hear of your experience and will be in touch with you directly to discuss this further.
Thank you again for your review, and we look forward to speaking to you soon.
Kind Regards,
Olivia
Craghoppers Customer Services Team
Fast delivery and its definitely the…
Fast delivery and its definitely the best jacket I have ever had. Such detail and thought have gone into the design. So many useful pockets - ideal for dog walkers. I have recommended to friends and so far we have bought 4. Thank you
July 7, 2026
A very fast service
A very fast service, but the main thing is excellent quality products. Highly recommended.
July 7, 2026
Great price and quicki delivery
June 29, 2026
Very good quality product
Very good quality product. Ordering and delivery very smooth. Will buy again
July 7, 2026
When something go wrong with delivery…
When something go wrong with delivery customer service is non existent! 😢
July 6, 2026
Reply from Craghoppers
Hi Florence,
Thank you for taking the time to share your review.
We're sorry to hear you feel this way. We can see that we have been in contact with you regarding your missing parcel and have advised on the steps required to allow us to investigate this further with the courier and process your refund.
We appreciate your patience while we work to resolve this and hope we can assist further once the completed form has been returned.
Kind Regards,
Olivia
Craghoppers Customer Services Team
Excellent quality shirt ‘ brought 3 now…
Excellent quality shirt ‘ brought 3 now ‘
Great design ‘ very happy
Fast delivery
July 6, 2026
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