Excellent, warm, helpful service There was a problem with the paint order and Craig & Rose were immediately responsive and rectified the problem very quickly - sending me the correct tint. All paints... See more
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I have used Craig & Rose paint once before and found the quality to be excellent. I ordered a couple of sample pots initially, and having decided on the preferred colour ordered the paint. Ordering... See more
Company replied
Just so simple to order, lots of tutorials for the special effect products. Products look good. Can’t comment on price as nothing too compare it too, as they are the only Uk manufacture of metallic... See more
I have used Craig & Rose paints for approx. 10 years, they are my preferred option, quality paint and brushes, and good customer service. Today I received a surprise VIP package. Thank you so much Cra... See more
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Company details
About Craig & Rose
Written by the company
Shop PaintOur ColoursSpecial Effect PaintsColour PatchBe Inspired
Craig & Rose has been creating premium paint in the UK since 1829 with a passion for empowering creativity and inspiring homes that reflect you.
Today, we combine our heritage with current trend expertise to offer a variety of ranges for modern homes. Our 1829 Collection offers exquisite colours and high quality finishes and our renowned Artisan range includes outstanding decorative effects such as Concrete, Rust and Copper.
All our paints are crafted to guarantee the quality and performance our customers expect from us.
Contact info
Crossgates Road, KY11 7EG, Dunfermline, United Kingdom
- 01383 740011
- enquiries@craigandrose.com
- www.craigandrose.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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I love these paints as they suit our…
I love these paints as they suit our 1922 house and they look good and paint well
May 14, 2026
Reply from Craig & Rose
Good morning Rebecca,
Thank you for your kind words.
We are so glad to hear that you love our paint and have found a colour from our range to suit your home.
Kind regards
The Craig & Rose Team
Reply from Craig & Rose
Good afternoon Dirk,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with our service and that you love our paint!
Kind regards
The Craig & Rose Team
Well due to the fact that an incorrect…
Well due to the fact that an incorrect post code was applied to my order, I awaited three consecutive days for my delivery, on the basis that I managed to resolve the issue my self whilst waiting to paint my kitchen for three days [ house upside down] I concur that this is not the standard of service that I expected.
May 11, 2026
Reply from Craig & Rose
Good morning Calvin,
Thank you for your feedback.
We are sorry to hear you had an issue with your delivery due to a postcode error at the time of ordering.
We apologise on behalf of FedEx for the delay.
Kind regards
The Craig & Rose Team
Love Craig and Rose paint.I’ve found it…
Love Craig and Rose paint.I’ve found it much more durable thanFarrow and Ball,with an excellent range of colours.
May 5, 2026
Reply from Craig & Rose
Good morning,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with the quality of our paint and that you have found a paint from our range to suit your home.
Kind regards
The Craig & Rose Team
Reply from Craig & Rose
Good morning Jen,
Thank you for your kind words.
We are so glad to hear you are happy with our service and that you love our paint!
Kind regards
The Craig & Rose Team
Love this product but such a shame it’s…
Love this product but such a shame it’s not stocked in retail stores
May 5, 2026
Reply from Craig & Rose
Good morning Nicola,
Thank you for your review.
We are so glad to hear you love our paint!
Kind regards
The Craig & Rose Team
Great service and top quality products
May 5, 2026
Reply from Craig & Rose
Good morning Zoubaida,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with our service and that you love our paint!
Kind regards
The Craig & Rose Team
Reply from Craig & Rose
Good morning Melanie,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with our service and that you love our paint!
Kind regards
The Craig & Rose Team
Beautiful colours and lovely to paint…
Beautiful colours and lovely to paint with. Been using C&R for years with no issues; recently had an issue for the first time with a colour mismatch and customer service was excellent. New paints delivered promptly and all correct.
May 9, 2026
Unprompted review
Reply from Craig & Rose
Good morning,
Thank you for your kind words.
We will make sure our customer service team gets your thanks. Very kind!
Kind regards
The Craig & Rose Team
Reply from Craig & Rose
Good morning Annie,
Thank you for your kind words.
We are glad to hear you love how easy our colour patches are to use.
Kind regards
The Craig & Rose Team
Fast delivery and very well packaged
Fast delivery and very well packaged, great paint.
April 28, 2026
Reply from Craig & Rose
Good afternoon Fiona,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with our delivery and packaging!
Kind regards
The Craig & Rose Team
Wonderful 🙌
April 22, 2026
Reply from Craig & Rose
Good morning Christine,
Thank you for your kind words.
We are so glad to hear you love our paint!
Kind regards
The Craig & Rose Team
2 cans of paint purchased have been…
2 cans of paint purchased have been watery and completely ruined existing paintwork. Quality used to be so good and would not buy again
April 29, 2026
Reply from Craig & Rose
Good morning Jo,
Thank you for taking the time to leave a review.
We are sorry that you are unhappy with the quality of our paint.
If you need to speak to someone then please contact our Customer Services Team on 01383740011 and select option 3 Monday to Friday 9am to 5pm and we will be happy to assist.
Kind regards
The Craig & Rose Team
Paint good but delivery too expensive
Paint quality is good and colours also. Only drawback is availability. No local stockists so I had to order it directly and the delivery charge, to a mainland address near Oban, was one third the cost of the paint. Using Royal Mail would have been much cheaper but this is not offered. I will not be using these paints again until delivery is more reasonable.
April 21, 2026
Reply from Craig & Rose
Good morning George,
Thank you for your feedback.
Due to recent costs with our delivery partner some postcode areas require a higher postage fee. We are sorry that you are unhappy with our delivery costs.
Kind regards
The Craig & Rose Team
Good quality paint
April 27, 2026
Reply from Craig & Rose
Good morning Issy,
Thank you for your kind words.
We are so glad to hear you love our paint!
Kind regards
The Craig & Rose Team
The standard of how helpful and easy…
The standard of how helpful and easy the process was is fantastic
April 24, 2026
Reply from Craig & Rose
Good afternoon Robert,
Thank you for your kind words.
We are glad to hear your ordering process was smooth and that you love our paint!
Kind regards
The Craig & Rose Team
Great paint quality and fast delivery!
April 15, 2026
Reply from Craig & Rose
Good morning Rik,
Thank you for your kind words.
We are so glad to hear you are happy with our delivery and that you love our paint!
Kind regards
The Craig & Rose Team
Very prompt and efficient service.
April 20, 2026
Reply from Craig & Rose
Good morning Michelle,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with the product and service provided by our team.
Kind regards
The Craig & Rose Team
Excellent product
Excellent product. Created a stunning effect. Great comms when I had a question. Emailed first then they called me back. Well packed and quick turnaround. Thank you.
April 13, 2026
Reply from Craig & Rose
Good morning Peter,
Thank you for your kind words.
We are glad to hear that you love our paint, and you are happy with our service.
We will make sure to forward your thanks to the relevant team.
Kind regards
The Craig & Rose Team
Prompt delivery
Prompt delivery and very well packaged to prevent tins moving in the delivery box.
April 17, 2026
Reply from Craig & Rose
Good afternoon Keith,
Thank you for your kind words.
We are so glad to hear you are happy with our service and packaging!
Kind regards
The Craig & Rose Team
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