Excellent, warm, helpful service There was a problem with the paint order and Craig & Rose were immediately responsive and rectified the problem very quickly - sending me the correct tint. All paints... See more
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I have used Craig & Rose paint once before and found the quality to be excellent. I ordered a couple of sample pots initially, and having decided on the preferred colour ordered the paint. Ordering... See more
Company replied
Just so simple to order, lots of tutorials for the special effect products. Products look good. Can’t comment on price as nothing too compare it too, as they are the only Uk manufacture of metallic... See more
I have used Craig & Rose paints for approx. 10 years, they are my preferred option, quality paint and brushes, and good customer service. Today I received a surprise VIP package. Thank you so much Cra... See more
Company replied
Company details
About Craig & Rose
Written by the company
Shop PaintOur ColoursSpecial Effect PaintsColour PatchBe Inspired
Craig & Rose has been creating premium paint in the UK since 1829 with a passion for empowering creativity and inspiring homes that reflect you.
Today, we combine our heritage with current trend expertise to offer a variety of ranges for modern homes. Our 1829 Collection offers exquisite colours and high quality finishes and our renowned Artisan range includes outstanding decorative effects such as Concrete, Rust and Copper.
All our paints are crafted to guarantee the quality and performance our customers expect from us.
Contact info
Crossgates Road, KY11 7EG, Dunfermline, United Kingdom
- 01383 740011
- enquiries@craigandrose.com
- www.craigandrose.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Gorgeous Paint
I have bought Craig&Rose before on my last house,its the most delightful paint to work with,i have just painted a pine table with its chalk colours,so many lovely ones to choose from .very easy to order and have mixed.Very pleased with the finish it always looks professional, easy to apply and dries super fast ,and has no ouder ....
June 16, 2026
Reply from Craig & Rose
Good morning Carol,
Thank you for your kind words.
We are glad to hear your ordering process was smooth and that you love our paint!
Kind regards
The Craig & Rose Team
Reply from Craig & Rose
Good afternoon Roman,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with our service and that you love our paint!
Kind regards
The Craig & Rose Team
Delivered on time easy to use
June 15, 2026
Reply from Craig & Rose
Good afternoon Peter,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with our service and that you love our paint!
Kind regards
The Craig & Rose Team
I really the quality of the paint and…
I really the quality of the paint and indeed my friends have noticed that the quality of the paint is very good.
Very efficient ordering process.
June 15, 2026
Reply from Craig & Rose
Good morning Malini,
Thank you for taking the time to leave a review.
We are glad to hear your ordering process was smooth and that you love our paint!
Kind regards
The Craig & Rose Team
The best paint
Really lovely paint to use & it goes a long way! Repainted my dresser & an old cabinet in Lido Blue chalky and they look amazing. More expensive but you get what you pay for
June 4, 2026
Reply from Craig & Rose
Good afternoon Jo,
Thank you for your kind words.
We are glad to hear that you love our paint!
Kind regards
The Craig & Rose Team
items arrived so promptly
May 15, 2026
Reply from Craig & Rose
Good morning Paramita,
Thank you for taking the time to leave a review.
We are glad to hear you are happy with our delivery times.
Kind regards
The Craig & Rose Team
Ordering and delivery excellent
June 9, 2026
Reply from Craig & Rose
Good morning Wayne,
Thank you for your feedback.
We are glad to hear your ordering process was smooth and that you are happy with our delivery.
Kind regards
The Craig & Rose Team
Beautiful Paint. Excellent quality Recommend highly.
Although expensive, worth the money. Covers well and a joy to use. Sad it was originally made in Leith where I live but ...
May 12, 2026
Reply from Craig & Rose
Good afternoon Mary,
Thank you for taking the time to leave a review.
We are so glad to hear you love our paint!
Kind regards
The Craig & Rose Team
Reply from Craig & Rose
Good afternoon Steve,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with the product and service provided by our team.
Kind regards
The Craig & Rose Team
The best paint I've ever used.
We ordered paint from Craig and Rose and through no fault of theirs and no fault of ours we had a mismatch in colour with one tin out of the three we ordered. Now I accept that in life things don't always run smoothly but the real measure of a good company is how their customer service people deal with any issues. We spoke with a lady called Allison who could not have been more helpful. She sorted out the problem for us and went way beyond what you could reasonably expect from a company for one tin of paint. It wasn't a massive or expensive order but we were teated like a valued customer. So to get to the point of a paint review, the paint is gorgeous, easy to apply and dries (gloss at any rate) looking like it's still wet. We will certainly be buying from then again in the future. If I could give ten stars I would.
June 18, 2026
Unprompted review
Reply from Craig & Rose
Good afternoon Mike,
Thank you for your kind words.
We are happy to hear that you love our paint!
We are so glad to hear that your issue was resolved, and you are happy with our service.
We will make sure to forward your thanks to the Customer Services team.
Kind regards
The Craig & Rose Team
Reply from Craig & Rose
Good morning John,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with our service and that you love our paint!
Kind regards
The Craig & Rose Team
Highly recommend
Even though their site was having maintenance I placed the order after the 5pm deadline they sent me the paint.
Brilliant service!
Highly recommend and will be using them again
May 20, 2026
Reply from Craig & Rose
Good morning Angela,
Thank you for taking the time to leave a review.
We are glad to hear you are happy with our service!
Kind regards
The Craig & Rose Team
No problem
Took a little longer than expected to arrive, but came well-packed and ready to use.
May 19, 2026
Reply from Craig & Rose
Good afternoon Arni,
Thank you for taking the time to leave a review.
We are glad to hear you are happy with our paint and packaging!
Kind regards
The Craig & Rose Team
Literally watching paint dry
Frankly we could not get the advertised effect. It was a load of hassle took ages and didn't work.
May 11, 2026
Reply from Craig & Rose
Good afternoon Annie,
Thank you for your feedback.
We are sorry to hear that you are not entirely happy with the effect of your paint.
Our website has featured videos and FAQ's section to assist with application, hoping this helps.
Kind regards
The C raig & Rose Team
Poor paint, poor service
The first tin of paint that you sent was old and clumped throughout the tin. Despite reminders I have still not received a replacement.
May 11, 2026
Reply from Craig & Rose
Good morning John,
Thank you for leaving a review.
We are sorry for the delay in processing your replacement. This is in progress and will be with you within the next few days.
Kind regards
The Craig & Rose Team
Responsive and good quality
Immediate response for my request to receive a colour chart. Beautifully produced and a real credit to the Craig & Rose brand.
May 11, 2026
Reply from Craig & Rose
Good morning Maxine,
Thank you for your kind words.
We are happy to hear you love our product and service!
Kind regards
The Craig & Rose Team
Always fantastic pigment in the paint…
Always fantastic pigment in the paint and such great quality. My go to brand each time.
May 18, 2026
Reply from Craig & Rose
Good afternoon,
Thank you for taking the time to leave a review.
We are so glad to hear you love our paint!
Kind regards
The Craig & Rose Team
When we opened the tins
When we opened the tins, paint had not mixed and looked more like raspberry ripple ice cream!
May 7, 2026
Reply from Craig & Rose
Good morning Helen,
Thank you for your feedback.
If you still have an issue with the quality of your paint please contact our Customer Service Team on 01383740011 option 3, Monday to Friday 9am to 5pm.
Kind regards
The Craig & Rose Team
Great glitter glaze...shows perfectly…
Great glitter glaze...shows perfectly in the light at night. Twinkle perfectly. Easy to apply and easy to clean brushes and roller after. Will be buying again.
May 7, 2026
Reply from Craig & Rose
Good morning Paula,
Thank you for your kind words.
We are glad to hear you love our paint!
Kind regards
The Craig & Rose Team
Stunning colours that look vintage
Stunning colours that look vintage and leave a depth to the room that ordinary paints just don't have.
The delivery took a little while, just over a week, however the pain was packaged well and arrived in perfect condition.
I used 2 colours in my lounge, Camisole Pink and Persian Rose. Both colours are absolutely gorgeous. The pain went on like a dream - it's so creamy and rich, I don't think I'd go back to using standard paint anymore.
May 14, 2026
Reply from Craig & Rose
Good morning Clare,
Thank you for taking the time to leave a review.
We are so glad to hear you are happy with our packaging and that you love our paint!
Kind regards
The Craig & Rose Team
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