Very affordable prices, the shopping experience wasn’t too difficult although the website was packed and lagging Everything was well organized I haven’t received my order yet so I can’t speak about... See more
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Fair prices , quality / material as described on the website , they usually send products out quick too . It's great you can buy separately tops and bars themself , different thickness and size jewell... See more
Would not recommend at all. Customer service is awful. Among other items I bought 2 bridge pearson jewellery that was labelled as jewelled piercing. But the listing was misleading and I have received... See more
Company replied
Easy online process and transaction… products are clear with all the info you need about them, to make your decision. Great range of jewellery, quick despatch. Thank you Crazy Factory.
Company details
Written by the company
From the latest trends to timeless classics, we have a huge selection of piercings and fashion jewellery at unbeatable prices. How? We skip all the middlemen to deliver straight from the Factory - and pass these savings on to you! With more than 7 million customers from over 100 countries, Crazy Factory is the world's number one piercing shop!
Crazy Factory - The best piercings you can buy for less!
Written by the company
- DO IT YOUR WAY!
- You’re unique, you’ve got your own style. You dress the way you want to. Find the perfect piercings and jewellery for you in our shop. We offer a huge variety, high quality and stunning factory prices.
- The choice is yours.
- We offer the latest trends, extraordinary highlights and a huge variety of more than 80.000 products! Available in all kinds of colours, varieties and sizes. We also produce more than 2000 new items every year, in order to be up to date all the time.
- Quality you know you can trust.
- We only offer items of verified quality. Our large quality assurance team ensures that you’ll only receive fully functional products. And if something does go wrong, our customer support team will definitely be happy to assist you.
FREE SHIPPING!
Free shipping on orders over €29
Order more, pay less! For all orders over €29, we ship for free no matter where you are in the world. Crazy or what?
Contact info
The World's Nr. 1 Piercing Shop
4.2
Great
88K reviews
Asks customers to review
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Lots of variety of styles and sizing
My favourite piercing shop online lots of different varieties of piercings and different sizes for people picky with bar sizing and lots of different styles too. Love this honestly thought it was very good quality too
September 26, 2026
Out of all the piercing shops I’ve been…
Out of all the body jewellery shops I’ve been to, this one has to be the best due to their range of 14mm+ long labrets which i haven’t been able to come across anywhere else, usually they stop at 10/12mm’s so for that I’m writing a review because I’m so impressed, not to mention the jewellery quality is great and super affordable!
September 28, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
AVOID
Would not recommend at all. Customer service is awful. Among other items I bought 2 bridge pearson jewellery that was labelled as jewelled piercing. But the listing was misleading and I have received the item, and on one side has the jeweled ball. I sense contacted customer service and they have told me to return at my own cost, when it has not been described clearly that only one side of the jewellery has the ball. I have emailed, and oh, i'm asking for is to purchase the single jewelled balls for each jewellery at my own cost, and they cover the postage. But i'm not getting any response when i've asked for that now.
September 25, 2026
Unprompted review
Reply from Crazy Factory
Hello Sarah,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Always easy!
No matter what I need, I find it and more. The sizes, varieties and ease of ordering is so seamless and easy. That’s why I keep coming back. Thanks heaps for always having quality products that are delivered quickly.
September 26, 2026
Didnt get my order
September 14, 2026
Reply from Crazy Factory
Hello robbyn,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Better avoid
Immediately after order they start spamming your mailbox even whe you opted out spams during order. Delivery takes extremely long,14days at minimum. Goods is questionable quality. I cannot recommend anythin else than avoid this crazy company.
September 24, 2026
Unprompted review
Reply from Crazy Factory
Hello,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
First time buying from your site
First time buying from your site, looks promising And very affordable. Haven't received products yet tho.
September 23, 2026
Overall very good
Ordered there multiple times, very happy with the products.
They have good quality and even better prices.
September 22, 2026
Great shopping experience
Easy website to navigate, lots of options and great sale prices. Low shipping cost to NZ. Good email communication, very happy, can't wait to receive items.
September 20, 2026
Easy to find what i was looking for
Easy to find what i was looking for, and easy to pay via Apple Pay😊
September 20, 2026
Web site a little confusing otherwise…
Web site a little confusing otherwise great
September 20, 2026
Order taking way too long
Order taking way too long, no response, no updates about delivery! Made my order 09-09.
September 9, 2026
Unprompted review
Reply from Crazy Factory
Hello Gitte,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Love the earring selection and styles
Love the earring selection and styles. Prices were good and I'm hoping shipping is quick!
September 18, 2026
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