Very affordable prices, the shopping experience wasn’t too difficult although the website was packed and lagging Everything was well organized I haven’t received my order yet so I can’t speak about... See more
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Fair prices , quality / material as described on the website , they usually send products out quick too . It's great you can buy separately tops and bars themself , different thickness and size jewell... See more
All my piercings are from Crazy Factory. Never had issues with them. Quality material, fast shipping! Im very pleased with Crazy Factory services.
Easy online process and transaction… products are clear with all the info you need about them, to make your decision. Great range of jewellery, quick despatch. Thank you Crazy Factory.
Company details
Written by the company
From the latest trends to timeless classics, we have a huge selection of piercings and fashion jewellery at unbeatable prices. How? We skip all the middlemen to deliver straight from the Factory - and pass these savings on to you! With more than 7 million customers from over 100 countries, Crazy Factory is the world's number one piercing shop!
Crazy Factory - The best piercings you can buy for less!
Written by the company
- DO IT YOUR WAY!
- You’re unique, you’ve got your own style. You dress the way you want to. Find the perfect piercings and jewellery for you in our shop. We offer a huge variety, high quality and stunning factory prices.
- The choice is yours.
- We offer the latest trends, extraordinary highlights and a huge variety of more than 80.000 products! Available in all kinds of colours, varieties and sizes. We also produce more than 2000 new items every year, in order to be up to date all the time.
- Quality you know you can trust.
- We only offer items of verified quality. Our large quality assurance team ensures that you’ll only receive fully functional products. And if something does go wrong, our customer support team will definitely be happy to assist you.
FREE SHIPPING!
Free shipping on orders over €29
Order more, pay less! For all orders over €29, we ship for free no matter where you are in the world. Crazy or what?
Contact info
The World's Nr. 1 Piercing Shop
4.2
Great
88K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great, but I wish I could see the delivery date
I love the prices and selection of piercings a lot, though I wish I could see more or less the day my purchase gets delivered. If it is somewhere then it’s hard to find
September 4, 2026
Affordable and good quality
I love crazy factory their products are very nice and affordable and their communication is amazing whenever I have a question or an issue etc
September 4, 2026
Excellent service
Excellent service - great value for money, amazing range to choose from, quality products, gorgeous jewellery, and fast and reliable delivery service.
August 22, 2026
Always easy purchase
quality is always on point never had any wearing at the metals, only ever lost one gemstone in a dangling ear piercing
September 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I'm not ordering from here again
I'm not ordering from here again. Lot of bad experience.
September 2, 2026
Unprompted review
Reply from Crazy Factory
Hello Csaba,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Really nice looking jewelry that seems…
Really nice looking jewelry that seems to be great quality. Good communication, great prices.
August 8, 2026
My orders have been late many times…
My orders have been late many times before, the site was reliable, but I'm unlikely to order anything again.
August 31, 2026
Unprompted review
Reply from Crazy Factory
Hello Susanna,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Always find what i need
Always find what i need, easy payment and usually fast delivery! It’s not for fun that I keep getting back to the best piercing shop! Alec
August 31, 2026
My favourite piercing company
My favourite piercing company. Great quality, low price, amd always look great.
Delivery is a little longer, but well worth waiting for.
July 30, 2026
The last orders have taken forever to…
The last orders have taken forever to arrive or not arrived at all. When I started to order from you, I would have the order in between 10-12 days. Now I’m waiting a month and still nothing. Doesn’t help to complain, I just get told to wait a bit longer….
August 30, 2026
Reply from Crazy Factory
Hello Stian,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Reply from Crazy Factory
Hello Kyla,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
This company is a complete scam
This company is a complete scam. I never received my order, and customer service is terrible, they just kept repeating that 'it will arrive,' but it never did. When y asked for a refund, they completely ignored me and gave no answer. Avoid them!
update: I did write to the email-adres in the reply below. No awnser. Again, this company is a SCAM. No order and no refund.
August 29, 2026
Unprompted review
Reply from Crazy Factory
Hello C B,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
piercings are holding up very well
huge selection, good quality and it's still holding up after > 9month with constant wear and keeping the piercings on while swimming in the sea etc.; will buy again :)
didn't have any discoloration or allergic reactions to it (e.g. nickle)
November 29, 2025
Reply from Crazy Factory
Hello Nidi
Thank you very much for the great feedback! We’re absolutely delighted that you’re happy with your new piercings and the service you received at Crazy Factory. After all, our aim is to offer a huge selection of high-quality body jewellery – from basic navel piercings to unusual piercing rings – at fair prices. Enjoy wearing them, and see you next time!
Best regards
Marco
Crazy-Factory Support
Jewellery is great
Jewellery is great. I wish the search function on the site was a bit more detailed so I could filter it more easily but they have so much stuff to choose from for every hole you've got! Postage takes a while but I don't mind as the quality is excellent.
August 25, 2026
I am so sorry but I have to give you a…
I am so sorry but I have to give you a bad caracter because the chipment took 14 days before it appeared in my mailbox. Hope next time it goes smoother!
August 22, 2026
Reply from Crazy Factory
Hello Lillian,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
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