Very affordable prices, the shopping experience wasn’t too difficult although the website was packed and lagging Everything was well organized I haven’t received my order yet so I can’t speak about... See more
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Fair prices , quality / material as described on the website , they usually send products out quick too . It's great you can buy separately tops and bars themself , different thickness and size jewell... See more
All my piercings are from Crazy Factory. Never had issues with them. Quality material, fast shipping! Im very pleased with Crazy Factory services.
Easy online process and transaction… products are clear with all the info you need about them, to make your decision. Great range of jewellery, quick despatch. Thank you Crazy Factory.
Company details
Written by the company
From the latest trends to timeless classics, we have a huge selection of piercings and fashion jewellery at unbeatable prices. How? We skip all the middlemen to deliver straight from the Factory - and pass these savings on to you! With more than 7 million customers from over 100 countries, Crazy Factory is the world's number one piercing shop!
Crazy Factory - The best piercings you can buy for less!
Written by the company
- DO IT YOUR WAY!
- You’re unique, you’ve got your own style. You dress the way you want to. Find the perfect piercings and jewellery for you in our shop. We offer a huge variety, high quality and stunning factory prices.
- The choice is yours.
- We offer the latest trends, extraordinary highlights and a huge variety of more than 80.000 products! Available in all kinds of colours, varieties and sizes. We also produce more than 2000 new items every year, in order to be up to date all the time.
- Quality you know you can trust.
- We only offer items of verified quality. Our large quality assurance team ensures that you’ll only receive fully functional products. And if something does go wrong, our customer support team will definitely be happy to assist you.
FREE SHIPPING!
Free shipping on orders over €29
Order more, pay less! For all orders over €29, we ship for free no matter where you are in the world. Crazy or what?
Contact info
The World's Nr. 1 Piercing Shop
4.2
Great
88K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great customer care
The item ordered unfortunately was faulty, but customer care was amazing in getting to a solution. Both a refund and store credit were options. In this case the refund was credited to my account so I could order the same plus a slightly different product at once.
Thank you Claudia at team Crazy Factory.
Tim
August 26, 2026
Easy cheap and good jewellery quality
August 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I won't be ordering from this site…
I won't be ordering from this site again. I received the item, but it fell apart as soon as I unpacked it. I ordered a piercing tunnel with a stylish stone pendant; the stone fell right out of its setting upon unpacking. There was just a dab of glue in the setting—nowhere near enough to hold the stone in place. A shame.
August 25, 2026
Unprompted review
Reply from Crazy Factory
Hello M.,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
I’ve been waiting two months for my…
I’ve been waiting two months for my order to be delivered, and when I try to cancel it and get a refund, they make a huge fuss about it.
June 26, 2026
Unprompted review
Reply from Crazy Factory
Hello David,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Price is fair
December 3, 2025
Everything’s great
Everything’s great! Would like being able to track packages and sometimes the app glitches out when trying to pay but over all pretty good
August 22, 2026
There’s no option to purchase the…
There’s no option to purchase the missing balls for the large rings separately.
August 17, 2026
Reply from Crazy Factory
Hello,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
You take your job and passion…
You take your job and passion seriously!
Appreciate it ^_^
August 21, 2026
1h cart expiration
ever since your cart is only saved for 1h its really annoying deciding what to get or buying anything at all. i have given up on multiple purchases because my cart was not saved. i understand why this is in place but id like to express how infuriating it can be.
August 21, 2026
Good products, Bad delivery
Good products, however extremely bad delivery. I had almost no updates throughout the process, other than ones I had to write emails for. I had to write an email to find out my package was delivered to a pickup store days ago. If I had not written the email my package might have been sent back without me getting any notification. I am not impressed by the lack of communication. All I got from my last email was a link to the postal service and a "this is all they tell us". Not very impressed. Overall a bad experience however good products for the price.
August 18, 2026
Reply from Crazy Factory
Hello Victor,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
Cute jewelry, no ship date
Cute jewelry, reasonable price I just wish they gave me a date to where I could expect them to deliver or ship it
August 20, 2026
As long as delivery is on time
As long as delivery is on time. Otherwise a scathing review considering a previous order.
August 19, 2026
Good overall
Good prices, a lot of piercing places over charge. Good quality jewelry. Ive found one usable but slightly wonky piece before. I like the photos of the jewelry on real people its helpful. :)
August 19, 2026
Reply from Crazy Factory
Hello Ashley,
Thank you so much for the great feedback! We’re thrilled that you liked your new piercings and our service at Crazy Factory. After all, our goal is to offer a huge selection of high-quality body jewelry—from basic navel piercings to unique piercing rings—at fair prices. Enjoy wearing them, and see you next time!
Best regards,
Marco
Crazy Factory Support
Poor customer service & delivery not arrived
Don't order from crazy factory. My order should've arrived 10 days prior to this date and this is how they respond in the attached below. Don't care about customers or resolve a problem. Just a poor company on the whole. Might I add placed a £250 order from a tattoo shop and was looking at the company as are "go to" for piercings as our main supplier. Temu is even better
Claudia...
10:05
く
CRAZY EACTORY
to me
Hello Ryan,
Thank you for confirming your delivery address.
I'm sorry that your order ******** still hasn't arrived. The usual delivery time has unfortunately already been significantly exceeded, and the order should have reached vou. We ship thousands of orders every day, and the vast majority of these arrives on time. Under normal circumstances, your order should therefore also have been with you ong ago
If your order does not reach you by "28.08", please contact me again.
Thank you for your understanding and assistance,
Kind regards
August 18, 2026
Unprompted review
Reply from Crazy Factory
Hello Ryan,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
I’ve ordered countless times from crazy…
I’ve ordered countless times from crazy factory, they’re the best!
August 18, 2026
Reply from Crazy Factory
Hello Patricia
Thank you so much for the great feedback! We’re thrilled that you liked your new piercings and our service at Crazy Factory. After all, our goal is to offer a huge selection of high-quality body jewelry—from basic navel piercings to unique piercing rings—at fair prices. Enjoy wearing them, and see you next time!
Best regards,
Marco
Crazy Factory Support
my go-to shop
I usually order my piercings and jewelry here. Easy to track my sizes. They have a lot of choice and you can collect point to get discounts.
Good quality and fast shipping
August 17, 2026
NOOIT MEER KOOP IK HIER!
NOOIT MEER KOOP IK HIER!
JE BETAALT EN JE KRIJGT NIET GELEVERD! PAS OP!
27-7-2026 gekocht en betaald na een mailtje pas 3 -8-2026 verstuurd zeggen ze steeds dezelfde mail
We shipped your order nr. 17972146 on 03.08. 3-8 en 11-8 hadden we een mail gestuurd waar het blijft .
12-8-2026 na een mail naar hun kregen we dit onderstaande
Delivery usually takes about 5–8 business days (excluding weekends and public holidays) after dispatch. At the moment, there may be delays of approximately an additional week.
A tracking number is unfortunately not available, but I’m confident that you will receive your products soon.
July 7, 2026
Unprompted review
Reply from Crazy Factory
Hello Robby,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Marco
Crazy Factory Support
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