I have bought two watches at the moment. Had no problems with payment through PayPal and no problems with shipping. Prepaid shipping with taxes and I got the package delivered within 4-5 days to Norwa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First buy from Creation Watches and have been very impressed. The watch we wanted was out of stock everywhere, Creation Watches had it and at a slightly lower price than most. The communication was ex... See more
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Seamless purchase with multiple tracking checkpoints. Product as advertised and arrived in clean (new) condition. Sidenote: various identity checkpoints was a little bit of a surprise - but appreci... See more
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Bought a Ratio Freediver off them (from France). Day/date function failed within weeks. Customer service via email was superb. They sent me a pre paid return label, swift refund but decided to buy a... See more
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Company details
About CreationWatches
Written by the company
Creationwatches.com started in 2006 in Singapore with one goal in mind – to provide a large variety of wrist watches and other dressing accessories to customers around the world at discounted prices through a top-notch service. Today, 1 Million+ customers from 100+ countries lovingly acknowledge and endorse us as their most trusted retailer who offers only authentic watches and a limited number of hand-picked collections of authentic custom jewellery, charms wallets, belts, eyewear and writing instruments.
Visit Our Website Contact US
Contact info
United States
- cs@creationwatches.com
- www.creationwatches.com
4.5
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from CreationWatches
Hi there,
Thank you for your feedback. We’re glad to hear you’re satisfied with the support provided and that your order was delivered on time. It’s great to know everything went smoothly for you.
We truly appreciate your recommendation and look forward to serving you again in the near future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
Competitve price and above that super…
Competitve price and above that super fast delivery in Europe !
June 17, 2026
Reply from CreationWatches
Hi there,
Thank you for your feedback. We’re glad to hear you’re happy with the competitive pricing and that your order reached you quickly in Europe. It’s great to know everything met your expectations.
We appreciate your support and look forward to serving you again in the near future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
Great return policy
Great return policy. Fast and active communication. Real brand watches for a good price.
February 18, 2026
Reply from CreationWatches
Hi there,
Thank you for your feedback. We’re glad to hear you’re happy with the smooth return process, quick communication, and the value offered. It’s great to know your overall experience has been positive.
We truly appreciate your support and look forward to serving you again in the near future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
Good Product
Website is easy to navigate. Received my product very quickly and in good shape. Accurate to description!
Very happy and I will order again
June 20, 2026
Reply from CreationWatches
Hi there,
Thank you for your feedback. We’re glad to hear you found the website easy to use and that your order arrived quickly and in great condition, matching your expectations. It’s wonderful to know you’re happy with your experience.
We appreciate your support and look forward to serving you again in the near future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
First visit.
First buy from Creation Watches and have been very impressed. The watch we wanted was out of stock everywhere, Creation Watches had it and at a slightly lower price than most. The communication was excellent, with regular updates and tracking. Our watch arrived well within the stated delivery date and was extremely well packaged. We have been impressed and delighted with the service we received and would recommend and definitely use again. Thank you.
June 24, 2026
Reply from CreationWatches
Hi there,
Thank you for your feedback. We’re really glad to hear that your first experience with us has been a positive one and that you were happy with the communication, delivery updates, and packaging. It’s great to know everything arrived safely and on time.
We appreciate your support and look forward to serving you again in the near future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
Reply from CreationWatches
Hi there,
Thank you for your feedback. We’re glad to hear you’re satisfied with the item and that the tracking and delivery process went smoothly and on time.
We appreciate your support and look forward to serving you again in the near future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
Charged my card for a watch that never…
Charged my card for a watch that never was. I tried to follow up on their designated emails/Social media handles and phone numbers and never got a response. I wouldn't be dealing with an organisation with non existent customer service.
June 24, 2026
Unprompted review
Reply from CreationWatches
Dear Ian,
We are truly sorry for the inconvenience you have experienced and completely understand your frustration regarding the situation with your order.
Due to a technical issue, your order details were not reflected correctly in the system. However, please be assured that we have successfully received and shipped your order.
Our team has already contacted you and shared the tracking number along with the tracking link for your reference.
Kindly check your inbox for our communication sent from cs@creationwatches.com. If you have any further questions or require any assistance, please do not hesitate to contact us.
Thank you for your understanding and patience.
Best regards,
Sally
Reply from CreationWatches
Hi there,
Thank you for your feedback. We’re glad to hear you had a good experience with us and appreciate your kind words about our service. It’s great to know everything met your expectations.
We truly appreciate your support and look forward to serving you again in the future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
Easy and transparent ordering process
Easy and transparent ordering process. Items arrived in expected condition within a reasonable shipping time.
June 5, 2026
Unprompted review
Reply from CreationWatches
Hi there,
Thank you for your feedback. We’re glad to hear you found the ordering process smooth and transparent, and that your order arrived in good condition within the expected time. We always aim to make the experience as seamless as possible from start to finish.
We truly appreciate your support and look forward to serving you again in the future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
Reply from CreationWatches
Dear Customer,
Thank you very much for your kind feedback.
We are delighted to hear that you are happy with the fast delivery, product quality, and pricing. It is our constant effort to ensure a smooth shopping experience and customer satisfaction.
We truly appreciate your support and look forward to serving you again in the future.
If you have any questions, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
Fast delivery
Fast delivery, good Watch, but bad description, it says it’s man’s watch size 38 mm but it looks like woman’s watch and it is 36 mm
June 21, 2026
Reply from CreationWatches
Dear Alex,
Thank you for your feedback regarding your recent purchase. We are sorry to hear about the inconvenience you experienced with the watch size description. We strive to provide accurate information, and we appreciate you bringing this to our attention.
Our team has reached out to you for clarification. We kindly request that you share an image of the watch along with any tags as requested in the image. This will help us better understand the issue and assist you more effectively.
Please respond to us at cs@creationwatches.com with the requested information, and we will do our best to resolve this matter promptly.
Thank you for your understanding!
Best regards,
Sally
Reply from CreationWatches
Dear Customer,
Thank you very much for your kind feedback.
We are pleased to know that your delivery arrived on time. At our end, we always strive to ensure a smooth, reliable, and timely shopping experience for all our customers.
We truly appreciate your support and look forward to serving you again in the near future.
If you have any questions, please feel free to contact us at cs@creationwatches.com.
Best regards,
Sally
Delivery came on time
June 20, 2026
Reply from CreationWatches
Dear Customer,
Thank you very much for your kind feedback.
We are pleased to know that your delivery arrived on time. At our end, we always strive to ensure a smooth and timely shopping experience for all our customers.
We truly appreciate your support and look forward to serving you again in the near future.
If you have any questions, please feel free to contact us at cs@creationwatches.com.
Best regards,
Sally
Efficient fast shipping!
June 19, 2026
Reply from CreationWatches
Dear Customer,
Thank you very much for your kind feedback.
We are pleased to know that you are happy with our efficient and fast shipping service. At our end, we always strive to ensure a smooth and pleasant shopping experience for all our customers.
We truly appreciate your support and look forward to serving you again in the near future.
If you have any questions, please feel free to contact us at cs@creationwatches.com.
Best regards,
Sally
Excelente thank you for my Bulova I am…
Excelente thank you for my Bulova I am so obsessed and I get it on time before my birthday. I definitely will buy in this website.
June 20, 2026
Reply from CreationWatches
Dear Customer,
Thank you very much for your wonderful feedback.
We are delighted to know that you are happy with your Bulova watch and that it arrived on time for your birthday. It brings us great joy to hear that you are satisfied with your purchase and our service.
We truly appreciate your support and kind recommendation, and we look forward to serving you again in the near future.
If you have any questions, please feel free to contact us at cs@creationwatches.com.
Best regards,
Sally
Perfect condition watch!
Had absolutely nothing negative to say about the watch i received came exactly as it was shown
June 20, 2026
Reply from CreationWatches
Dear Customer,
Thank you very much for your wonderful feedback.
We are delighted to know that you are happy with your watch and that it arrived in perfect condition, exactly as shown on our website. Your satisfaction is very important to us, and we are glad we could provide you with a smooth and positive shopping experience.
We truly appreciate your support and look forward to serving you again in the near future.
If you have any questions, please feel free to contact us at cs@creationwatches.com.
Best regards,
Sally
Good experience with this store
Good experience with this store
The order was processed and delivered quickly. The product matches the description and photos shown on the website, and the prices are competitive. I am satisfied with this purchase.
May 29, 2026
Reply from CreationWatches
Dear Customer,
Thank you very much for your kind feedback.
We are delighted to know that you had a good experience with our store and that you are satisfied with the quick processing and delivery of your order. We are also pleased that the product matched the description and photos on our website and met your expectations.
Your satisfaction and trust mean a lot to us. We always strive to offer competitive prices and a smooth shopping experience for all our customers.
We look forward to serving you again in the near future.
If you have any questions, please feel free to contact us at cs@creationwatches.com.
Best regards,
Sally
Great online watch source
Nice selection of watches, fast delivery and good customer service!
June 11, 2026
Unprompted review
Reply from CreationWatches
Dear Customer,
Thank you very much for your kind feedback.
We are delighted to know that you are happy with your watch purchase, our selection, fast delivery, and customer service. We always strive to make the entire shopping experience smooth and enjoyable for our customers.
We truly appreciate your support and look forward to serving you again in the near future.
If you have any questions, please feel free to contact us at cs@creationwatches.com.
Best regards,
Sally
Fast shipping and fair prices.
June 18, 2026
Reply from CreationWatches
Dear Customer,
We are pleased to know that you are happy with your watch purchase from our online store as well as our service, and that you found the shipping fast and prices fair. We always do our best to ensure a smooth and pleasant shopping experience.
We look forward to serving you again in the near future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
Fantastic Seller!
Fantastic Seller!
Great prices..fast delivery. 5 stars.
I used the delivery all inclusive (taxes, duty..) and in less than a week the watch arrive at Portugal.
June 18, 2026
Reply from CreationWatches
Dear Customer,
We are delighted to hear that you are happy with your watch purchase from our online store as well as our service. We always strive to ensure a smooth and hassle-free shopping experience for our customers.
It’s great to know that the delivery was fast and met your expectations.
We look forward to serving you again in the near future.
If you have any queries, please feel free to contact us at cs@creationwatches.com
Best Regards,
Sally
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