Buying things online can be tricky when it is something complex like electrical components. Creative Cables has excellent customer service and have really got their systems in place to make the whole... See more
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One day after I registrered a few missing items with the delivery, my new parcel with these items were on its way from Creative cable. Thanks to support staff Silvia Soldano who send my items strai... See more
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Great products and amazing customer service. I was already familiar with their products, so I felt very confident with my recent purchase. This time, there were delivery issues due to UPS, but Creat... See more
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Creative cables have such a fantastic range of contemporary products at very affordable prices. The delivery is fast and their after sales is great. As an architect I’m impressed and that’s saying som... See more
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Company details
About Creative Cables
Written by the company
Creative Cables: Creative and Accessible Lighting Solutions
Since 2013, Creative Cables has offered customizable lighting solutions, combining authentic Italian design and limitless creativity. With over 300 combinations of colored cables and 5000 components, it empowers customers and professionals to create unique, adaptable lamps for every space and style.
Discover how to bring light wherever you want, with our support at every step—from selection to realization.
Contact info
Lungo Dora P.Colletta No. 113/9, 10153, Turin, Italy
- customer.service@creative-cables.com
- www.creative-cables.com
4.6
Excellent
533 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Creative Cables
Hi Elisa,
Thank you for your great review!
We’re so glad to hear you’re happy with both our products and customer service.
We hope to see you again soon. Don’t hesitate to contact us if you ever need any help.
Best regards,
Creative-Cables Support
Grey/blue electric cable
Easy transaction, fast delivery and for an electric cable it looks pretty cool
thanks
June 13, 2025
Reply from Creative Cables
Dear Pedro,
Thank you for your kind review!
We’re happy to hear the transaction went smoothly, delivery was quick, and that you’re enjoying the look of your new cable.
We hope to see you back soon—feel free to reach out if you ever need any assistance.
Best regards,
Creative-Cables Support
Reply from Creative Cables
Hi there,
Thank you so much for your kind words! We're delighted to hear you enjoyed our website and product selection, and that you were happy with our service and delivery.
We truly appreciate your support and hope to welcome you back again soon!
Warm regards,
Creative-Cables Support
Creative lighting solutions
Great design options, easy to order and received in good condition
May 23, 2025
Reply from Creative Cables
Hello Oana,
Thank you for your kind review!
We’re glad to hear you enjoyed our design options and had a smooth ordering experience with everything arriving in good condition.
We hope to see you back soon; feel free to reach out if you ever need any assistance.
Best regards,
Creative-Cables Support
Great buy
Really nice products for combining your own lighting and fast delivery. I would buy lighting from creative cabel again.
May 17, 2025
Reply from Creative Cables
Hi Jana,
Thank you for your great review!
We’re happy to hear you enjoyed creating your own lighting setup with our products and that the delivery was fast.
We look forward to seeing you back;feel free to contact us if you ever need any assistance.
Best regards,
Creative-Cables Support
Everything was fine and fast
Everything was fine and fast. The items I ordered arrived with two different shipments with a day difference, so in the beginning when I received the first courier, I thought they only sent me part of the order, but the rest arrived the following day.
So everything was perfect at the end.
May 15, 2025
Reply from Creative Cables
Hello Mary,
Thank you for your kind review!
We’re glad to hear everything arrived safely and quickly, even if it came in two shipments.
We hope to see you back soon—please don’t hesitate to contact us if you ever need any assistance.
Best regards,
Creative-Cables Support
Reply from Creative Cables
Hi,
Thank you for your review!
We’re happy to hear you enjoyed our fast shipping and great products.
We hope to see you again soon—don’t hesitate to reach out if you ever need any help.
Best regards,
Creative-Cables Support
Reply from Creative Cables
Hello,
Thank you for your kind review!
We’re happy to hear you’re pleased with our products and that delivery was quick.
We hope to see you back soon—please contact us anytime if you need assistance.
Best regards,
Creative-Cables Support
Reply from Creative Cables
Hi,
Thank you for your wonderful review!
We’re glad to hear you had a great experience with our quality products and fast shipping.
We hope to see you back soon—feel free to contact us anytime if you need any assistance.
Best regards,
Creative-Cables Support
So easy to order!
It was so easy to order through the website. Even if it's your first time, you can't go wrong as the program guides you to choose from selected options. My order came, and everything was in perfect condition.
April 23, 2025
Reply from Creative Cables
Hello,
Thank you for your kind review!
We’re happy to hear that our website made ordering easy for you and that your order arrived in perfect condition.
We hope to see you back soon—please don’t hesitate to contact us if you ever need any assistance.
Best regards,
Creative-Cables Support
Very reliable company
Top products, great quality, fast delivery. They are just working as everyone should.
May 12, 2025
Reply from Creative Cables
Hi,
Thank you for your great review!
We’re delighted to hear you find our products top quality and our delivery fast.
We hope to see you back soon—please feel free to contact us anytime if you need assistance.
Best regards,
Creative-Cables Support
great quality, fast shipping
great quality, fast shipping, accurate description of products
May 6, 2025
Reply from Creative Cables
Hello Christos,
Thank you so much for your kind words! We're delighted to hear you were happy with the quality, speed of shipping, and accuracy of the product descriptions.
We hope to see you again soon!
Best regards,
Creative-Cables Support
Reply from Creative Cables
Hi Stathis,
Thanks for your review! We're glad the products met your expectations and matched the descriptions on our website. Your satisfaction means a lot to us!
Best regards,
Creative-Cables Support
Reply from Creative Cables
Hello Ioakeim,
Thank you so much for your kind words! We're glad to hear that our products and services met your expectations.
We hope to see you back soon!
Best regards,
Creative-Cables Support
Pottery studiobin ireland
I have a small pottery studio and shop in Ireland, I started making lamps and the leads I received are excellent and very reasonable priced
Great products. And fast shipping
April 7, 2025
Reply from Creative Cables
Hello Condie,
Thank you so much for your kind words! We're so glad to hear that our leads are working well for your handmade lamps. It's lovely to know our products have found a home in your beautiful pottery studio.
Wishing you continued success and creativity!
Best regards,
Creative-Cables Support
Reply from Creative Cables
Hi Antonios,
Thank you for your wonderful feedback! We're glad you were pleased with both the product and the speedy delivery. We hope to serve you again soon!
Best regards,
Creative-Cables Support
Reply from Creative Cables
Hello Omer,
Thank you for your review! We're so happy to hear that you're satisfied and that your order reached you quickly. Looking forward to your next visit!
Best regards,
Creative-Cables Support
Great customer care
One part missing in the first delivery. Immidiatly after this was pointed out this part was delivered without any Cost. Great customer care.
March 8, 2025
Reply from Creative Cables
Tack så mycket för dina fina ord! Vi är otroligt glada att höra att du är nöjd med ditt köp och att våra lampor tillför både stil och ljus i ditt hem 😊
Thank you so much for your kind words! We are incredibly happy to hear that you are happy with your purchase and that our lamps add both style and light to your home 😊
Reply from Creative Cables
Dear Martina,
Thank you for your kind words! We're happy to hear that you found the ordering process easy and that your delivery arrived quickly.
If you ever need anything else or have any questions, feel free to reach out—we’re always happy to help!
Best regards,
Creative-Cables Customer Care
Reply from Creative Cables
We are delighted to receive reviews like yours! Your satisfaction is our priority and we look forward to offering you many more great lighting solutions.
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