Creative Cables US Reviews 474

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I used the customized feature on the website to order a pendant of a specific cord length. The item arrived 6” longer. After emailing multiple times regarding the issue, they agreed it was an error an... See more

Company replied

Rated 5 out of 5 stars

I purchased 4 metal bulb covers, sockets and 12 feet of 3 wire rayon cable for pendant shades. Web site was very straight forward and helpful. FAQs were very helpful. Selection was easy. Price was e... See more

Rated 5 out of 5 stars

The U.S. branch of Creative Cables exceeded my expectations in every way. I first found their Italian branch's website and I can say that i was pretty frustrated by their complete attitude (or lack th... See more

Rated 5 out of 5 stars

Creative Cables has excellent products for your lighting needs. When I found the item I was looking for, I thought I was dealing with a vendor from the US, it turns out they are in Italy. I was nervo... See more

Company replied

Company details

  1. Lighting Store

About Creative Cables US

Written by the company

Creative Cables US offers unique, customizable lighting components to help you bring your creative ideas to life. Whether you're a DIY enthusiast, interior designer, or contractor, we provide everything you need—fabric-covered cords, sockets, ceiling canopies, pendant kits, and more—to build lighting that fits your vision.

Our products are built for flexibility, style, and ease of assembly. Perfect for homes, offices, retail spaces, or commercial projects of any size.

Shop at www.creative-cables.us and get:

  • Fully customizable lighting parts
  • High-quality, safety-tested materials
  • Fast, nationwide shipping
  • Expert customer support

Start building lighting that's as original as you are.


Contact info

4.1

Great

TrustScore 4 out of 5

474 reviews

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Rated 5 out of 5 stars

Great Service

Creative Cables was the only North American source I could find for the type of "swag hook" I needed. We needed to swag George Nelson Bubble Light and we wanted something that looked modern and also provided tension relief on the cable. Even though it is listed as a "hook" it is actually more of a "tube" that the cable passes through and a set screw. Only ordered one, but they sent me an extra free of charge.

September 4, 2022
Rated 4 out of 5 stars

Products were fine

Products were fine. Shipping, though, took a very long time, much longer than any of my (many) recent online purchases from several different sites.

August 29, 2022
Rated 3 out of 5 stars

I'm Going to Have to Hack This to Make it 100% Black Finish

Well, the finish and details were not what I expected. The cap below the disc that canopy that I'd inquired about came clear, not black. The edge of the black disc canopy is not black - it's raw aluminum(?). The standard black canopy for a single cord has multiple, multiple perforations in it.

August 11, 2022
Rated 5 out of 5 stars

helpful staff

not much to write - I did contact customer service and the person was very knowledgeable about sizing and colors, etc. even offered to send me a sample with my order for future. Only, wish is that the larger gauge wire was available in more color options.

July 16, 2022
Rated 5 out of 5 stars

Great experience

Great experience. Jami was incredibly helpful and walking through the proper selection and guiding me on how to assemble my items. Highly recommend these guys!

June 17, 2022
Rated 3 out of 5 stars

Finish on socket could be better

Great selection and fun products. We bought some plug-in pendant cables to use with a decorative bulb without lampshade. Just a bit disappointed in the quality of the finish of the socket; it’s not smooth and even but scratched and marked - it looks like it came out of a big bin where it was tossed around with a bunch of other sockets. Luckily, you don’t notice this unless you’re up close, which doesn’t happen in our setup.

May 27, 2022

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