Creativepensiontrust Reviews 

Terrible company!! Avoid avoid avoid

Frankly the worst customer experience you could imagine! No way of contacting anyone, call options through call options to try and speak to someone. No dialogue once you do, rude people speaking to you and months upon months of waiting without any real explanation! AVOID!!

Refused to transfer out my pension to my new one.
Gave numerous fake reasons as to why. After showing email proof that counters there claim I still work for my old company. They have now refused to reply to emails! Just gone dark. Company is pure fraud.
Next step is to contact the government and oppose them.

This company is terrible. My wife passed away in January and I have been trying to withdraw her pension since, nearly 6 months now. They do not answer the phone and if they do they say someone will call you back, they don't.
I have also been told is is being finalised (twice) and would get a letter within 5 days. I haven't on either occasion.
The pain is unbearable having to deal with your late wife's estate without a company treating you as these people do.
They appear to be borderline(??) fraudulent.

I lost my money, beware always check your pension scheme every week instead to increase your money will decrease. I rang them then he told me it happened to decrease because sometimes if you invest it goes down which is right. Then I answered him. My money contribution fund is not yet invested! Then he said to email them but until now no answer. Be careful with this company.

My pension is losing money hand over fist. Applied to take my lump sum but it's taking ages and meanwhile the fun is dropping daily.

Good luck getting your money back!

Slow to act.
Lie about when you will get your money.
They give one excuse after another.

Been waiting three months to get paid only to find out today another 5 week delay.

Utterly shocking and unprofessional indeed.

They break every promise they make.