Credit Direct Reviews 321

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Mr Ed Packman was professional and personable. He is trustworthy and was recommended to me by a coworker. I’m so thankful for him and the relief I have now. I can finally breathe and not live paycheck... See more

Company replied

Rated 5 out of 5 stars

Working with David W. was so easy! He patiently answered all of my questions, alleviated my fears, and clearly explained everything about the debt consolidation program. We were also able to get some... See more

Company replied

Rated 5 out of 5 stars

Danielle was extremely pleasant to talk with. Most notably, she wasn't pushy. She was genuinely interested in providing a solution that would work for me. Should I decide in the future to look into a... See more

Company replied

Rated 5 out of 5 stars

I would like to take this opportunity to write a commendation for Ms. Kristin McCoy. She was very professional, knowledgeable, courteous and compassionate during her dealings with me to find "the perf... See more

Company replied

Company details

  1. Loan Agency

Written by the company

Credit Direct is a new kind of consumer credit provider that makes access to funds simple. Our straight forward approach to lending is designed to get you from application to funding in as soon as 48 hours. To get you the best offer available we lend directly as well as through our select partner network. Sometimes we don’t have the best offer, and we are okay with that. Our online application process takes minutes to complete and won’t hurt your credit score. Select the amount you need to borrow, submit your application, review your loan options, and sign for your loan. Our rates and terms are clearly presented so you can make the best decision for your financial situation. Plus, if you have any questions, our friendly representatives are here to help. Now that’s money made simple!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Applied for a loan for daughter's brain abnormality. Was given a bait and switch.

Applied for a loan. They sent me an email saying I was prequalified for $3,000 and to call them. I called, the representative named Tyler immediately said that, despite no information having changed since the prequalification a few seconds before, there's no way i could get a loan, but he'd be willing to sell me some credit services I don't want or need. He basically used my daughter's brain abnormality to try to con me into signing up for some service I don't want and that won't help my daughter get the care she needs. To use the illness of a child to dupe somebody into something completely different than what they asked for and what you told them they qualified for is the lowest of the low.

November 18, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you for sharing your experience with us. Our apologies for the confusion caused by receiving your loan prequalification and the program offered to you as an alternative option in the case you did not receive full approval for the loan. Your feedback is important to us, and we will take steps to ensure a similar experience doesn’t happen again. If you are still interested in your loan offer, the link to complete your application has been emailed to you.

Rated 5 out of 5 stars

WHEN I GOT THE LETTER IN THE MAIL I …

WHEN I GOT THE LETTER IN THE MAIL I THOUGHTOK LETS SEE WHAT THEIR TALKING ABOUT SO I CONNECTED YOU GUYS AND TO MY SURPRISE I FOUND THEHELP I NEEDED TO RELEIVE THE STRESS I WAS IN SO AFTER TALKING TO DAVID HE WALKED ME THROUGH THE PROCESS AND EXPLAIN IT TO ME IN DETAIL SO THAT I AM COMFORTABLE IN DECISION TO COMPLETE THE PROCESS AND I WANT TO AT THIS TIME TO THANK HIM FOR PROFFESSIONALISM IN THIS PROCESS. GREAT JOB YOUNG MAN AND IT WAS NICE TALKING TO YOU

October 31, 2022
Unprompted review
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Reply from Credit Direct

David is the best! Thank you!

Rated 5 out of 5 stars

From day one

From day one, Mr. David Wellington - sounds professional, and excited to work and help me with my loan. David went above and beyond - in every aspect of not only the showing and the completing the loan. But every bump in the road - Mr. David was there to explain everything about the process and the value of the loans. But every other tiny aspect - he was there for me. He always got right back to me. Answered every question. Even the stupid ones. He's honest and he's good and he's been there for me like a best friend. He held my hand to the finishing line - and me myself and a lot of different circumstances - put a bunch of obstacles in his way. But Mr. David did it. He got me a loan. And on top of it - he was a gentleman the whole stretch.

October 19, 2022
Unprompted review
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Reply from Credit Direct

We are so happy to hear you had a great experience with David! He is one of the best! Thank you!

Rated 5 out of 5 stars

Marco López was a great help

Marco López was a great help. He went over different options and explained in detail the loan amounts and how each would benefit me. I would recommend him. It made my decision easier to take the loan.

September 9, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much! We will be sure to pass this on to Marco!

Rated 1 out of 5 stars

I had a bad experience with Doug Barker.

I contacted Credit Direct and my number got to American Credit Card Solutions. I had a bad experience with Doug Barker. Be careful as they don't tell you the downsides of their consolidation. One of their marketing techniques is to make you feel stupid and "take charge." My bad experiences should be shared with my 2.5 million followers and more.

September 2, 2022
Unprompted review
Rated 1 out of 5 stars

I'm trying to figure out what this…

I'm trying to figure out what this company is all about. I applied for loan from the mailing I received. I was offered debt consolidation services instead. After rejecting this service, I received an email offering me a loan for $3k and I just needed to upload some documents. So which is it, loan, or debt consolidation service?

August 3, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you for sharing your experience with us. Our apologies for the confusion caused by receiving your loan offer and the secondary offer you also qualified for with one of our trusted partners. Your feedback is important to us, and we will take steps to ensure it does not happen again. If you are still interested in your loan offer, please call us using the phone number provided on your pre-qualification letter.

Rated 5 out of 5 stars

My wife and I were very happy with the…

My wife and I were very happy with the way Carlos and Eswin handled this transaction. They were attentive as well as efficient. We will recommend them to others.

July 18, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

We are glad to hear it! Thank you!

Rated 5 out of 5 stars

Easy process

Easy process, Greta customer service and was very patient through the whole process, excellent, I highly recommend!

June 20, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much!

Rated 5 out of 5 stars

Ryan Stottlemire

Ryan was very professional and courteous. He ensured that the loan process was simple, and he was very knowledgeable. I would definitely refer anyone to him.

June 20, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much! We will be sure to pass this on to Ryan!

Rated 5 out of 5 stars

THANK YOU MR WELLINGTON

I WANT TO THANK MR. DAVID M WELLINGTON FROM CREDIT DIRECT. I STRONGLY RECOMMEND HIM, HIS PROFESSIONALISM, KINDNESS WHEN ABOVE AND BEYOND WORDS. HE EXPLAIN VERY CLEAR IN PERSONAL LOAN I REQUESTED AND NOT ONLY THAT FOLLOWED MAKE SURE EVERYTHING WAS EXACTLY HOW HE EXPLAINED.

June 9, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much! David is definitely an asset to our company!

Rated 5 out of 5 stars

Super easy process

Ryan was super helpful and friendly. The whole process was simple and quick. I would highly recommend again!

June 8, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

We will be sure to pass this on to Ryan, thanks!

Rated 5 out of 5 stars

Quick and simple!

My experience with credit Direct loans was very quick and easy. Kyle answered all my questions and helped me navigate through the process. Thanks Kyle you are awesome.

June 6, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you! Kyle definitely is a great asset to our team!

Rated 5 out of 5 stars

Philip Haddad, was informative to the point…

Philip was informative to the point never got agitated with me and I can be slightly agitating he had to do multiple emails to me because I screwed up multiple times what a good person and a great worker for you guys and I thank your company for giving me an opportunity and I am very grateful and I absolutely would tell anyone in need of loans, to use you

June 2, 2022
Unprompted review
Rated 5 out of 5 stars

I worked with David he made the entire…

I worked with David he made the entire process so easy and kept me updated though the entire process.
If your in need of a loan call and ask for David He was awesome to work with

May 23, 2022
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much!

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