Credit Direct Reviews 321

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Mr Ed Packman was professional and personable. He is trustworthy and was recommended to me by a coworker. I’m so thankful for him and the relief I have now. I can finally breathe and not live paycheck... See more

Company replied

Rated 5 out of 5 stars

Working with David W. was so easy! He patiently answered all of my questions, alleviated my fears, and clearly explained everything about the debt consolidation program. We were also able to get some... See more

Company replied

Rated 5 out of 5 stars

Danielle was extremely pleasant to talk with. Most notably, she wasn't pushy. She was genuinely interested in providing a solution that would work for me. Should I decide in the future to look into a... See more

Company replied

Rated 5 out of 5 stars

I would like to take this opportunity to write a commendation for Ms. Kristin McCoy. She was very professional, knowledgeable, courteous and compassionate during her dealings with me to find "the perf... See more

Company replied

Company details

  1. Loan Agency

Written by the company

Credit Direct is a new kind of consumer credit provider that makes access to funds simple. Our straight forward approach to lending is designed to get you from application to funding in as soon as 48 hours. To get you the best offer available we lend directly as well as through our select partner network. Sometimes we don’t have the best offer, and we are okay with that. Our online application process takes minutes to complete and won’t hurt your credit score. Select the amount you need to borrow, submit your application, review your loan options, and sign for your loan. Our rates and terms are clearly presented so you can make the best decision for your financial situation. Plus, if you have any questions, our friendly representatives are here to help. Now that’s money made simple!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Trustworthy and Professional Assistance

Mr Ed Packman was professional and personable. He is trustworthy and was recommended to me by a coworker. I’m so thankful for him and the relief I have now. I can finally breathe and not live paycheck to paycheck.

April 13, 2026
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much for sharing your experience with us! We are so glad that Ed was able to assist you!

Rated 4 out of 5 stars

David Wellington did a Very Good Job.

David Wellington did a Very Good Job Helping Select the Best Financial Services to Help Meet My Needs. He Helped Every Step of the Way. I'm Satisfied.

January 2, 2026
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much for sharing your feedback!

Rated 5 out of 5 stars

Ease of service

Ease of service , quick response , appreciate follow up calls !

December 18, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

We are so happy to hear this, thank you!

Rated 1 out of 5 stars

your harassment…

I made a comment but your harassment still continues.
You've written so much, but it's worthless.
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Credit Direct
Date: 10/22/2025

Thank you for bringing your concerns to our attention. We take all customer feedback seriously and have thoroughly reviewed your account.According to our records, we have been unable to reach you using the contact information provided in your loan application. Our attempts to connect with you at the phone number and email address you submitted have been unsuccessful, as they appear to be inactive or ************ Credit Direct, we are committed to clear communication with all our applicants. We would never intentionally send harassing communications, and we make every effort to reach customers through their preferred contact methods. However, we can only do so when we have accurate contact information on file. We encourage you to verify the source of communications you received, as we could have been mistakenly associated with another company.We would welcome the opportunity to speak with you directly, update your contact information in our system, and address any outstanding concerns. Our goal is always to provide professional, respectful service to every applicant.

------------------
Your harassment has been going on for a month. You're still sending me offer letters. Don't you recognize any laws or rules?

11/19/25 EDIT ;

They finally sent an email;
they informed me that they had removed me from the system and would not bother me again. My 7-months effort finally paid off.
Thank you, Trustpilot.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

David was great to work with

David was great to work with. Fast simple and easy to use Funded the same day. This is a useful website.

October 24, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

David is one of the BEST! Thank you!

Rated 5 out of 5 stars

David was very knowledgeable and…

David was very knowledgeable and patient with my questions and taking forever to read everything. He was pleasant and respextful.respectful. The process was very easy.

October 22, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much for sharing your feedback!

Rated 1 out of 5 stars

harassing offer every week 3 days a week

I've talked to them on the phone 10 times and emailed them 10 times, but they don't understand. They keep sending . And this has been going on for months. I've never seen such a shortsighted and disgraceful company in America.

EDIT;
11/17/2025
They started sending out offer papers this week, as they do every week.~~~

I've never seen such a characterless company in US, and I've had enough of this shamelessness.

Instead of making an explanation, remove me and my address from your system, I don't know how you got hold of me. My credit reports are frozen. I did not apply anywhere. I can't even reach you through your email address. I sent 150 emails and you didn't respond to a single one.

Write me an email address where I can reach you and I will send you the pictures of the ridiculous offers you sent. I am saving them all.

October 18, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you for bringing your concerns to our attention. We take all customer feedback seriously and have thoroughly reviewed your account.
According to our records, we have been unable to reach you using the contact information provided in your loan application. Our attempts to connect with you at the phone number and email address you submitted have been unsuccessful, as they appear to be inactive or incorrect.

At Credit Direct, we are committed to clear communication with all our applicants. We would never intentionally send harassing communications, and we make every effort to reach customers through their preferred contact methods. However, we can only do so when we have accurate contact information on file. We encourage you to verify the source of communications you received, as we could have been mistakenly associated with another company.

We would welcome the opportunity to speak with you directly, update your contact information in our system, and address any outstanding concerns. Our goal is always to provide professional, respectful service to every applicant.

Rated 5 out of 5 stars

Maria went above and beyond to assist…

Maria went above and beyond to assist me on debt solutions and plans and assist me in all my options not just one .she was attentive to detail and genuine.
I would definitely recommend this service . God told me to make the call and see what I could get done.thank you god & the service.

October 5, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

We are so happy Maria was able to assist you!

Rated 5 out of 5 stars

A Pleasant Experience

Danielle was extremely pleasant to talk with. Most notably, she wasn't pushy. She was genuinely interested in providing a solution that would work for me. Should I decide in the future to look into a loan, or debt consolidation, she will be the one I will contact for sure!

October 14, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

We are so happy to hear this, and we will be sure to pass this on to Danielle!

Rated 5 out of 5 stars

It was an absolute pleasure working…

It was an absolute pleasure working with David Wellington! He is extremely kind and super knowledgeable! The process was fast and really easy. I would highly recommend this company to anyone looking for a loan!

September 12, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much for your positive feedback!

Rated 5 out of 5 stars

Working with David W

Working with David W. was so easy! He patiently answered all of my questions, alleviated my fears, and clearly explained everything about the debt consolidation program. We were also able to get some funds to pay a few smaller bills off.
I highly recommend working with Credit Direct!

August 28, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

This is exactly what we want to hear! Thank you!

Rated 5 out of 5 stars

Getting loan

David was very patient he helped me through the application process. He was polite and took the time he even called back a few times to make sure I got it I would highly recommend him. I'm not good with computer stuff and he was very patient he did step by step with me.

August 13, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

David is one of the best and we are so happy he was able to assist you!

Rated 5 out of 5 stars

Kristin#1

I could clearly understand Kristin

July 18, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

We are so happy to hear this, thank you!

Rated 5 out of 5 stars

My interaction with Stephanie Perryman was nothing but GREAT. She’s a great person to have on your team …

My interaction with Stephanie Perryman was 100%knowledge about different plans. She was pleasant, accurate, helpful. I was quickly presented with several
Options which I chose BEST .EGG. I’m happy with my decision and I’m very happy to have been connected to a pleasant helpful knowledgeable person. I’m very please!!!!

July 6, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much for sharing your experience with us! We will be sure to pass this on to Stephanie!

Rated 4 out of 5 stars

Easy quick loan

The loan process was easy as long as you hav e the required documentation at hand. My loan was funded quickly and the monthly payments are reasonable.

June 11, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much for the positive feedback!

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