Mr Ed Packman was professional and personable. He is trustworthy and was recommended to me by a coworker. I’m so thankful for him and the relief I have now. I can finally breathe and not live paycheck... See more
Company replied
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See what reviewers are saying
Working with David W. was so easy! He patiently answered all of my questions, alleviated my fears, and clearly explained everything about the debt consolidation program. We were also able to get some... See more
Company replied
Danielle was extremely pleasant to talk with. Most notably, she wasn't pushy. She was genuinely interested in providing a solution that would work for me. Should I decide in the future to look into a... See more
Company replied
I would like to take this opportunity to write a commendation for Ms. Kristin McCoy. She was very professional, knowledgeable, courteous and compassionate during her dealings with me to find "the perf... See more
Company replied
Company details
Written by the company
Credit Direct is a new kind of consumer credit provider that makes access to funds simple. Our straight forward approach to lending is designed to get you from application to funding in as soon as 48 hours. To get you the best offer available we lend directly as well as through our select partner network. Sometimes we don’t have the best offer, and we are okay with that. Our online application process takes minutes to complete and won’t hurt your credit score. Select the amount you need to borrow, submit your application, review your loan options, and sign for your loan. Our rates and terms are clearly presented so you can make the best decision for your financial situation. Plus, if you have any questions, our friendly representatives are here to help. Now that’s money made simple!
Contact info
5275 Westview Drive, Suite 120, 21703, Frederick, United States
- 866-414-4198
- info@creditdirect.com
- www.creditdirect.com
4.5
Excellent
321 reviews
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
McCoy, Kristin - Excellent Service
I would like to take this opportunity to write a commendation for Ms. Kristin McCoy. She was very professional, knowledgeable, courteous and compassionate during her dealings with me to find "the perfect loan". Not only did she provide excellent customer service, she also promised to follow-up with me - and her word was good. I wish more companies had employees like her. Please share this review with her. Thanks! Francine Manstein, Pembroke Pines, Florida
July 15, 2024
Unprompted review
Reply from Credit Direct
Thank you so much for the positive feedback!
Andrew ko was awsome
Andrew ko was awsome. Helpful and super with the knowledge. Would recommend anytime.
July 12, 2024
Unprompted review
Reply from Credit Direct
Thank you so much!
Andrew Ko was wonderful stayed on line…
Andrew Ko was wonderful stayed on line helped me with everything
July 5, 2024
Unprompted review
Reply from Credit Direct
Thank you so much! We will be sure to pass this on to Andrew and the rest of our team!
Reply from Credit Direct
Thank you!
Working with Andrew was easy, his knowledge and honesty was a simple fix.
Working with Andrew was a pleasure. His knowledge and understanding my needs, made my decision easy of what to do. I recommend Credit One to everyone who wants to get back on track with their financial needs. Thank you Andrew for your help.
July 1, 2024
Unprompted review
Reply from Credit Direct
We will be sure to pass this on to Andrew and the rest of our team at Credit Direct! Thank you!
The loan was quick going through …Andrew
The loan was quick going through Andrew and it saved me time.
June 24, 2024
Unprompted review
Reply from Credit Direct
We are so glad to hear this! Thank you!
Andres Florez is amazing
Andres Florez is amazing, very professional and kind, he helpt me with everything I need, he explained to me all very accurate and I'm very comfortable and grateful with him.
June 8, 2024
Unprompted review
Reply from Credit Direct
Thank you so much!
Clear information given to me and took…
Clear information given to me and took the time to explain the process in depth.
May 1, 2024
Unprompted review
Reply from Credit Direct
Thank you so much!
Billy's review
Billy was great when it comes to customer service. He made everything possible for me in my situation that I was going through. Thank you, Billy.
May 31, 2024
Unprompted review
Reply from Credit Direct
Thank you so much!
Professional service
Professional service, quick response, seamless processing.
May 7, 2024
Unprompted review
Reply from Credit Direct
We are so pleased to hear this, thank you!
It doesn’t matter if you have bad…
It doesn’t matter if you have bad credit or if you get pre approval even though the site says different, you still get denied for a loan!!!
May 15, 2024
Unprompted review
Reply from Credit Direct
Hi Kendall, I understand that this outcome may not be what you were hoping for, and I'm sorry that we were not able to qualify you for a loan at this time. Our website clearly states under our FAQ section that we've successfully assisted individuals with a wide range of credit scores in obtaining personal loans. We consider various aspects of your financial profile, including your ability to repay the loan, which can enhance your chances of approval. In additional, our records show that you did not receive an offer of preapproval from us. If you have any further questions on why you did not qualify for a loan, please feel free to contact us for further assistance.
David was awesome!!…
David was awesome n helpful and was concern about helping me! Thanks again David!
May 4, 2024
Unprompted review
Reply from Credit Direct
Thank you so much for the positive feedback!
He is the greatest man in the world
He is the greatest man in the world. He has patience and he has kindness. He handles everything. With him, my experience is wonderful.
May 7, 2024
Unprompted review
Reply from Credit Direct
We love to hear this! Thank you so much!
Andrew was great
Andrew was great. He helped me get a $10,000 loan and made it easy.
May 6, 2024
Unprompted review
Reply from Credit Direct
Thank you so much!
Credit Direct was the perfect solution for me.
I checked online with Credit Direct on a Friday, and Mr. Packman called me within a couple of hours. He was very helpful and understanding. The same late afternoon, he emailed me a couple of loan options to review. I applied to the one with which I felt comfortable the same evening. I was notified on Monday morning that my application had been approved and a deposit for the loan was made Monday afternoon. The interest rate was not much higher than what I was already paying on my credit cards. I was having difficulty getting a personal loan to consolidate my credit card balances because my income to credit ratio was too low. This solution worked for me and now, I have extra income for emergencies.
April 5, 2024
Unprompted review
Reply from Credit Direct
We are so pleased to hear Ed was able to assist you! Thank you!
This people are scammers
This people are scammers. They sent you a notice on the mail that you are approved for a loan when you call they tell you you were not approved and try to consolidate your debts.
April 22, 2024
Unprompted review
Reply from Credit Direct
Thank you for submitting your personal loan application. After processing your application, we regret to inform you that we are unable to qualify you for any loan offers at this time We understand that this outcome can be disappointing. Alternative offers tailored to your profile may be available, but you are not obligated to accept them. If you wish, you are welcome to apply again in the future. Depending on various qualifying factors, you may receive a different result.
Quick and easy. Great customer service
Process was fairly simple. Customer service was on point and followed up on progress of loan.
April 11, 2024
Unprompted review
Reply from Credit Direct
We love to hear this, thank you!
Very simple process
Very simple process. No tricks. GREAT customer service. I don't write reviews for credit companies, but they should be highlighted. Great experience all the way around.
April 16, 2024
Unprompted review
Reply from Credit Direct
Thank you so much!
Bait and switch, Run don't call or apply
They sent a credit card offer and tried to sell me a debt solution program that I don't need. Very deceiving and a real waist of time.
April 19, 2024
Unprompted review
Reply from Credit Direct
Thank you for sharing your experience. We processed your personal loan application and were unable to qualify you for any loan offers at this time. We understand that this outcome can be disappointing. When this occurs, you may see alternative offers that are tailored to your profile. Please note that you are not obligated to accept any of these alternative offers. You are welcome to apply again in the future, and depending on various qualifying factors, you may receive a different result.
Very good attention
Credit Direct representative was very professional, answered fast and showed me my options in a clear way
April 11, 2024
Unprompted review
Reply from Credit Direct
Thank you so much!
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