Credit Direct Reviews 321

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Mr Ed Packman was professional and personable. He is trustworthy and was recommended to me by a coworker. I’m so thankful for him and the relief I have now. I can finally breathe and not live paycheck... See more

Company replied

Rated 5 out of 5 stars

Working with David W. was so easy! He patiently answered all of my questions, alleviated my fears, and clearly explained everything about the debt consolidation program. We were also able to get some... See more

Company replied

Rated 5 out of 5 stars

Danielle was extremely pleasant to talk with. Most notably, she wasn't pushy. She was genuinely interested in providing a solution that would work for me. Should I decide in the future to look into a... See more

Company replied

Rated 5 out of 5 stars

I would like to take this opportunity to write a commendation for Ms. Kristin McCoy. She was very professional, knowledgeable, courteous and compassionate during her dealings with me to find "the perf... See more

Company replied

Company details

  1. Loan Agency

Written by the company

Credit Direct is a new kind of consumer credit provider that makes access to funds simple. Our straight forward approach to lending is designed to get you from application to funding in as soon as 48 hours. To get you the best offer available we lend directly as well as through our select partner network. Sometimes we don’t have the best offer, and we are okay with that. Our online application process takes minutes to complete and won’t hurt your credit score. Select the amount you need to borrow, submit your application, review your loan options, and sign for your loan. Our rates and terms are clearly presented so you can make the best decision for your financial situation. Plus, if you have any questions, our friendly representatives are here to help. Now that’s money made simple!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Process was very easy

Process was very easy. All the people I interacted with were extremely helpful. They walked me straight through the process and explained each step along the way.

July 1, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

We are so happy to hear this! Thank you for your feedback!

Rated 5 out of 5 stars

My experience with Credit Direct was… very pleasant

My experience with Credit Direct was terrific. I still can’t believe I was able to borrow $12,000 with one phone call. David, who helped me with the process was very professional and guided me through the process. Easy Peezy. I would highly recommend David and Credit Direct to anyone trying to obtain a loan.

April 16, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

David is one of the best! We are so glad he was able to assist you!

Rated 5 out of 5 stars

David was a great help not pushing just…

David was a great help not pushing just wanted to help my get the best possible loan.. David is a genuinely a nice guy

April 14, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

David is one of the BEST! We will make sure to pass this on to him!

Rated 1 out of 5 stars

I wasted my time

I wasted my time. I applied for 9500 loan and only got approved for 5000 with very high interest rate … Make sure of your decision before you apply with this company.. And remember they pull a credit inquiry on your report which lowers your credit score.. shopper beeare!!!!

April 7, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you for sharing your concerns regarding your loan application experience. We regret that the approved amount of $5,000 fell short of your requested $9,500, and understand your disappointment with the interest rate offered.
I want to clarify that our initial evaluation process utilizes a soft credit inquiry, which does not adversely affect your credit score. This is an important distinction from hard inquiries that do impact credit ratings.

Should you wish to discuss your application further, our financial advisors are available to review your specific circumstances and explore potential alternatives. Please contact our office at your convenience.

We value your feedback and remain committed to providing transparent financial services.

Rated 2 out of 5 stars

I cannot seem to get a response

I cannot seem to get a response. I completed the information on line 2 weeks ago, with email and phone information. No response. So I used their contact page after almost a week, and politely asked about status and/or ETA of contact. Still no response. I'm puzzled.

EDIT:
Thank you for your reply Credit Direct! I spoke to someone today, who also said they have no record, Yet I checked the IP address, and I.have a reply after I submitted that says:

"Speak With A Representative Today:
866-414-4198

Successfully Applied!

Congratulations! You have successfully completed your application. Our loan agents are hard at work finding you the best offers available and will be contacting you shortly. Also, look out for an email from our team with the next steps. Be sure to add creditdirectteam @ creditdirect.com to your address book to ensure delivery to your inbox. We look forward to helping you reach your financial goals!"

Perhaps a glitch? I know your company is excellent at quick response, so I was puzzled. I appreciate your time to respond. :)

March 7, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you for your feedback. We have searched our system and have not found anyone with the name provided, so it is possible that you reached out to a different company, but we would love to try and assist you with getting a loan! Please feel free to call us at 866-414-4198, or email us at info@creditdirect.com. We look forward to speaking with you!

Rated 5 out of 5 stars

David with Credit Direct was amazing…

David with Credit Direct was amazing and patiently guided me through every step, form, & document. I could not have completed this without him. Thank you ,David

January 14, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

We love to hear this, thank you!

Rated 5 out of 5 stars

Matt Williams

Matt Williams, the representative who serviced my inquiry was patient with my questions and answered them directly, precisely, concisely and without hesitation or delay. He did not try to advance his loan services ahead of my fact gathering. He did not attempt to garner a loan through rush tactics or making my questions invalid or irrelevant.
I thoroughly enjoyed the experience of speaking with Matt. I wish that most other people who answer the telephone for their company represent themselves and their Company as well as Matt Williams.

January 13, 2025
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much!

Rated 5 out of 5 stars

Prompt and 100% helpful

When I reached out to Credit Direct, Ed was super helpful with finding the right loan. The list of options was exhaustive; I had a good idea about what I wanted & needed, and Ed helped me narrow it down to the best two options. He didn't push a product, he listened to my needs and followed through to make sure the process was smooth.

November 18, 2024
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you so much!

Rated 5 out of 5 stars

Was a great experience

Was a great experience. Pete was very polite and professional 👍

August 24, 2024
Unprompted review
Credit Direct logo

Reply from Credit Direct

We agree, Pete is great! Thanks!

Rated 5 out of 5 stars

The representative was very…knowledgeable

The representative was very knowledgeable friendly and honest. She gave me many options. She explained each options. She call daily to check on me until loan was deposited into my account. She followed up on loan that I was approved for.

July 20, 2024
Unprompted review
Credit Direct logo

Reply from Credit Direct

We are so happy to hear this, thank you!

Rated 5 out of 5 stars

Awesome

Tara was great to work with and answered all questions that I had with a prompt response every step of the way!! I highly recommend credit direct as it was a simple and definitely streamlined process 😊

July 23, 2024
Unprompted review
Credit Direct logo

Reply from Credit Direct

Thank you!

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