Credit Glory LLC Reviews 9,959

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 683 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making interactions pleasant and productive. Many highlight the excellent customer service, appreciating the clear explanations and detailed guidance provided throughout various processes. Reviewers often feel valued and understood, with many expressing gratitude for the support and the positive impact on their financial outlook. However, some customers reported dissatisfaction with the service, citing issues where they felt they were paying for services they could do themselves or that did not yield the promised results. A few others mentioned concerns regarding charges or information provided about payments and credit monitoring, leading to negative experiences.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Users describe positive interactions with customer service, often praising agents for their helpfulness,... See more

Service

Clients share ambiguous opinions on service, with some reviewers reporting very poor service and... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the helpfulness and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reporting unexpected charges and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent I spoke with an awesome Jon! He was very calm, intuitive, and walked me through step by step! I really appreciate him giving me information o never knew about. God sent me an angel cuz he k... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying... See more

Rated 5 out of 5 stars

Lina Chamberlin was fantastic with helping me get my credit building journey started! Super excited to see how the results work out.


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The professionalism and patience in explaining

The time he took to really explain to me the benefits of getting my credit improved. I had so many questions and was definitely skeptical at first. The professional manner and the way he took extra time to explain everything eased my mind and by the end of the call I really understood the "program". I'm very thankful..

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of improving my credit altogether. She is very knowledgeable and makes the process so simple and pleasant. Thank you Samantha! You deserve a raise!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

David was knowledgeable

David was knowledgeable, polite, informative, friendly, and extremely helpful. We had a great conversation where he explained the process of the program. He was able to answer all of my questions. Extremely Satisfied!

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Took my money

Took my money, Never got anything accomplished on my dispute! Asked for id verification, claimed I was contacted that id not accepted, Never contacted me since I never received email ,But for 4 months I would ask for update, They claimed they are working on my dispute, They are scammers Once I let them know that if they can't fulfill within the timely manner as they claim I would no longer need their services, Within an hour I wasn't able to log into the account anymore

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

There is no cancel after you pay the $1…

There is no cancel after you pay the $1 fee. They will then hit you with a two hundred and ninety nine dollar fee. They claim, they sent the letters out in the same day, so even though I canceled within 24 hours and the contract says the first 3 days, they will not refund me anything. They sent letters out and it doesn't have any other information to go with it. So nothing else will be sent. I waited for days to get phone calls back plus calling them. When you look up other companies, you get them as one of the credit companies to help you. It's not worth it.
You have to pay a $100 a month. And if you tell me, you can't pay, they'll take it down to $59 a month. You have to pay it for the first 3 months, and then they will give you the next 3 months of the monthly payments. For free if you don't have results, but you'll have some type of results so that you won't get any of that back for free. So you only get it for 3 months. And it'll probably take six months. Don't give em a dime. They put my account negative.Because I wasn't expecting the two hundred ninety nine dollar fee.I told him I would call them back and let them know and I call them back the next day and may already charge me the day before

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Ripoff!!!

I got hooked up with this company and a man named Chris who wanted me to pay $598 for their “service”. I had to ask what company this was since he never even offered that!! He took my credit card information and said it would be a $1.00 charge to get a third party to connect him to what he needed (Standard something or other). After rethinking, I told him I wanted to cancel and not get in with them. I had a fraud alert soon after about a $24.95 charge to IdentityIQ.com and now my card is blocked since I NEVER authorized this. Credit Glory apparently set up an account with them using all of my information and I am furious about it. I was able to get the account cancelled but I WOULD NOT RECOMMEND ever even thinking about contacting Credit Glory!!!!!!!

May 15, 2026
Unprompted review

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