On the down side I was disappointed with the size of the plants. They were tiny in comparison to those bought at a garden centre for roughly the same price. I appreciate it may be more practica... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Plants in good condition on arrival, despite delayed delivery. Delivery company advised delivery on a particular day then failed to deliver without explanation. When plants delivered the following d... See more
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Crocus is an utterly reliable upmarket company. Their plants arrive in great condition always. They aren’t the cheapest but as with everything, you get what you pay for. I have in the past pur... See more
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My order from Crocus of two different clematis plants was delivered promptly. The plants were extremely well packaged and in excellent condition on arrival. They had good root systems, had healthy... See more
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Company details
Written by the company
UK gardening website specialising in garden plants, garden furniture and machinery with gardening advice from expert gardeners.
Contact info
Crocus.co.uk Ltd, GU20 6LQ, Windlesham, United Kingdom
- 01344 578 000
- customerservices@crocus.co.uk
- www.crocus.co.uk
4.3
Excellent
73K reviews
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Really reliable company
Really reliable company, with a great customer service team. I had a problem with an item of netting, once opened down my allotment. Crocus could not have known there was a problem. I sent photos to Crocus and had a really nice email back, with solution, which I was very happy with. I’ll continue to use them in the future.
June 23, 2026
Reply from Crocus.co.uk Ltd
Thank you so much, Polly – we’re delighted our team could sort the netting issue for you, and we really appreciate you choosing to keep shopping with us. 🌿
The plants I ordered can on double…
The plants I ordered can on double quick time & all were in good health. They had been packaged well. Thank you
June 19, 2026
Reply from Crocus.co.uk Ltd
Thank you so much for your lovely feedback – we’re delighted your plants arrived quickly, well-packaged and in great condition! 🌱
Reply from Crocus.co.uk Ltd
Thanks, Susie – we really appreciate your recommendation and are delighted you’re so happy with your purchase. 🌿
Compared to quite a few famous online…
Compared to quite a few famous online companies for plants, crocus plants were great quality and packaged very well. We had quite a few disappointing purchases from other companies but I would wholeheartedly recommend buying from crocus!
June 19, 2026
Reply from Crocus.co.uk Ltd
Thank you so much for your lovely feedback and recommendation – we’re delighted to hear you were pleased with the quality and packaging of your plants. 🌱
Brilliant communication and quality
Brilliant communication and quality of service. I’ll definitely order from them again.
June 5, 2026
Reply from Crocus.co.uk Ltd
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you were pleased with our communication and the quality of our service. We look forward to your next order!
Prompt delivery and good products.
June 19, 2026
Reply from Crocus.co.uk Ltd
Thank you for your lovely feedback! We're so pleased to hear you're happy with both the prompt delivery and our products.
Good quality.
The plant that I purchased was fresh and healthy, very good quality. It was easy to order, good value, and delivered quickly.
June 23, 2026
Reply from Crocus.co.uk Ltd
Thank you, Elizabeth – we're delighted to hear your plant arrived fresh, healthy and quickly, and that you found it good value and easy to order. 🌿
Kept me informed of when to expect item
Kept me informed of when to expect parcel and it arrived on time with a very pleasant driver.
June 23, 2026
Reply from Crocus.co.uk Ltd
Thank you for your lovely review – we’re delighted everything arrived on time and that your driver was so pleasant. 🌿
Disappointment arrives quickly.
The plants arrived quickly, well packed and in reasonable condition. However, I was disappointed by the very small size of the plants.
June 23, 2026
Reply from Crocus.co.uk Ltd
Thanks for your feedback, Ron – we’re glad delivery went smoothly but sorry the plant sizes were disappointing. Our plants are sold by pot size rather than height and are often young, tougher nursery stock, but if you’d like us to review your order in more detail, please contact us via our online form.
Excellent service
Great website. Excellent customer service and delivery times. Would highly recommend.
June 23, 2026
Reply from Crocus.co.uk Ltd
Thank you, Matthew – we’re delighted you’re happy with our website, service and delivery times. 😊 Thanks so much for recommending us!
My neighbour recommended these hanging…
My neighbour recommended these hanging baskets.
I looked on line and was led to your website.
Using your web was very simple, ordering the hanging baskets was easy, they were delivered promptly and really well packaged. Thank you.
June 23, 2026
Reply from Crocus.co.uk Ltd
Thank you so much, Heather – we’re really pleased you found the website easy to use and that your hanging baskets arrived quickly and well packed. 🌿
Lovely Erigeron plants
The plants I ordered were Erigeron. They arrived quickly in excellent condition and are now thriving in a large pot in my garden.
June 19, 2026
Reply from Crocus.co.uk Ltd
Thank you, Valerie – we’re so pleased your Erigeron arrived quickly and are already thriving in your garden pot! 🌼
Reply from Crocus.co.uk Ltd
Thank you for your lovely feedback, we’re delighted to hear your plants are potted up and doing well. 🌿
Reply from Crocus.co.uk Ltd
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that your plants arrived in perfect condition and that you were pleased with our fast delivery. 🌱
Absolutely brilliant
Absolutely brilliant. Orderded some Rudbeckia, the plants were very healthy, packaged very well and are ready to go in my garden and look gorgeous. I can’t fault Crocus at all. Thank you
July 14, 2026
Unprompted review
Reply from Crocus.co.uk Ltd
Thank you so much, Anne-Marie – what a lovely review! 🌼 We're delighted you're pleased with your Rudbeckia and we hope they bring your garden loads of colour for years to come.
Delivered to the wrong address so I had…
Delivered to the wrong address so I had to post the plants on.
May 30, 2026
Reply from Crocus.co.uk Ltd
Thanks for sharing this, Stephen. I'm sorry your plants were delivered to the wrong address; please contact our customer service team so we can look into what went wrong and help put this right.
Would definitely recommend ‘Crocus’…
Would definitely recommend ‘Crocus’ ordered a lot of plants on the Friday, delivered on the Monday, well packaged & healthy plants, now planted & looking well
June 22, 2026
Reply from Crocus.co.uk Ltd
Thank you, Rose – we’re delighted your plants arrived so quickly and are already looking well in the garden. 🌱😊
I ordered a rose
I ordered a rose. It turned up rather quickly. And it was packed beautifully. Will order again and again from here
June 17, 2026
Reply from Crocus.co.uk Ltd
Thank you so much, Kym – we’re delighted your rose arrived quickly and well packed, and we really appreciate you planning to order from us again. 🌹
Really great choice of products at…
Really great choice of products at competitive prices and prompt delivery
June 17, 2026
Reply from Crocus.co.uk Ltd
Thank you so much for your lovely feedback – we’re delighted you’re happy with the range, prices and speedy delivery!
I was disappointed both with the…
I was disappointed both with the quality of the two plants and the delivery. The packing was good but unfortunately the items arrived on separate days.
June 22, 2026
Reply from Crocus.co.uk Ltd
Thanks for your feedback, Jane — I’m sorry to hear you were disappointed with both the plants and the delivery. Please contact us with your order number and photos of the plants via our contact form so we can review this and look at a replacement or refund if needed.
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