Cromwellclassics Reviews 11

Accurate description of the parts on their wesite. A pleasure to deal with, queries recieved prompt attention. Parts were very well packaged and arrived in tip-top condition, within 24 hours as promised. Excellent service.

Recently bought a 1969 Mini Cooper from Russell - and I couldn't be happier. The car is exactly as described and shown on the many photographs. Russell was extremely knowledgeable about the car and its history, and was very easy to deal with. He even delivered the car himself - so good to meet him and his father, both true enthusiasts. Would buy another car from him in a heartbeat - thoroughly recommend!!

I am absolutely thrilled to have bought a classic car through Cromwell Classics of Grimsby. Earlier this year I approached them after finding a Lotus Elan for sale on their EBay site, and then I made contact with Russ the proprietor. Ultimately the car I initially looked at sold before I could test drive it, but that led me to an even more interesting car I had never heard of, an early TVR. Thanks to Russ, I now have a very special car the like of which I never thought I would own.
I was most impressed with Russ, as he has a strong passion for classic cars, and he wants to let you enjoy this passion too. Therefore his knowledge is first class, and he isn’t just a pushy used car salesman, trying to make a quick sale. He allowed me to time to explore the car, taking in the details, and he didn’t rush my thinking. When one is contemplating a car investment, you may need a guide, and he is to be recommended. If I had more garage space I would certainly go back and look into buying something else!!

Just purchased my 3rd car from Russ. Honest, knowledgeable and enthusiastic about his trade. Advised me through just about everything I need to know about the classics I’ve purchased from him. Don’t believe the negative comments on here. You can’t please everyone!!

Buying a classic car from Russ at Cromwell Classics was an absolute pleasure from start to finish.
Right from the off, it was clear he’s not just selling cars, he’s sharing his knowledge and passion.
Russ took the time to talk me through the details, pointing out the history, quirks, and character of the car and answered all my questions confidently, he gave me a fair, honest picture of what I was purchasing, there were no pushy sales tactics, no glossing over details, just straight answers and genuine advice. I felt completely confident in my purchase and that I was dealing with someone who cares about his customers as much as the cars. Russ took the time to deliver the car personally to Kent, thank you!
If you’re in Grimsby, or willing to travel, and have a soft spot for classic cars, I can’t recommend Russ and Cromwell Classics enough, I'm already looking forward to future dealings.

Great classic car dealer, cars are always of a good standard, very friendly service, nothing is to much trouble to make your experience special. A great help to get into the classic car scene.

I've had a number of cars from Cromwell Classics and there's a very good reason for that.

Professional, friendly and very helpful. I couldn't be more satisfied!

Always greeted warmly, Russell takes the time to listen to my concerns and provides expert advice and necessary suggestions.

What impresses me the most is the transparency and honesty exhibited throughout the process keeping me informed every step of the way, explaining the detail and providing fair pricing options. Not only did Russell complete the transaction promptly and efficiently, but he also went above and beyond to ensure my requirements were promptly and professionally met.

I can highly recommend Cromwell Classics to anyone in need of reliable and trustworthy automotive services. Their exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty.

Unlike some of the reviews on here, I had a very positive experience dealing with Russell. He is friendly, knowledgeable and very helpful. The car was as described (restoration project really) and his attitude towards helping me with delivery and support has been excellent. All-in-all, a very positive transaction, with no complaints at all.

Do not buy a car from this man. The experience my husband and I have had has been both disappointing and quite frankly appalling. Russ should not be trading or doing any kind of business with his attitude and lack of respect for his customers. The advert was misleading and incorrect and he did not offer any kind of refund after the purchase and he lied his way through the whole process. A smooth talker prior to the transaction but once he has your money, he is not interested. He ignores all calls and will not take any responsibility for his actions. My husband is a very well respected long term member of the Lotus world and is well known and respected with many people. This has not gone unnoticed and will be well publicised through many websites and forums. On the whole, a very unprofessional, untrustworthy individual who should not be trading.

Do not deal with this trader. He is utterly dishonest. He says goods have been dispatched when they have not and he repeatedly lies. He will not make a refund. He brags how well he knows Grimsby County Court. Really nasty trader.

Bought a car from their garage, on the journey home knocking sound from the engine, had diagnostics done at local garage which revealed a damaged engine which needed to be replaced and issues that should not have passed the MOT. Sent messages to the garage which were ignored. Now we have to take them to court. No return communication at all. Don't trust them, they are ignoring their legal responsibility and are completely unprofessional. The car is only worth £1550.