The reply was quick and very thorough. It didn't give just a yes, no, answer but explained why - so I could understand and he also explained new laws and how the guidelines had been successfully chal... See more
Company replied
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Croner-i helps thousands of companies and accountancy firms comply with the law, achieve and maintain best practice, and create value. We specialise in tax & accounting, human resources, health & safety, and a wide range of other sectors, delivering online, actionable information. Our mission is to support businesses, managers, and their advisors, and deliver results. We offer guidance that you can be sure is high quality and reliable, written and created by real experts in their fields.
240 Blackfriars Road , SE1 8NW, London, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Vikki was really helpful with agreeing and processing our Taxwise renewal.
Very easy to deal with, Always available for queries or a quick call back. Everything ran very smoothly.
Vikki was easy to deal with and responded to our questions in a timely manner
Chantelle Vesty was amazing no question was too much for her to answer and the customer service was second to none. Chantelle is a great asset and we really appreciate her support and knowledge every year. Thank you
Chantelle is always very professional, approachable and efficient - many thanks.
Always a pleasure speaking to Chantelle! Friendly, knowledgeable, and genuinely helpful. She checked in on how things are going, told me about some in-person CPD offerings that I wasn't aware of, explained everything clearly, answered my questions with confidence, and reflecting back on our renewal last year, she made the whole process feel straightforward. It was a really pleasant conversation and I felt well looked after throughout.
Vikki Bolhovener from Croner is great, always very helpful and polite.
Chantelle Vesty has been professional and timely with her responses. It has made our renewal process very smooth and easy.
Very informative session with Amelia to get me started on HR-Inform. She ran through all the sections, asking me which ones I wanted her to go through, which really helped me for when I do it myself. Went through it at a good pace, checking I understood and asking if I had any questions, really good session, delivered perfectly! Cant wait to get started and utilise this amazing resource.
Very helpful and friendly - always answer all my questions efficiently and clearly.
Theresa was extremely helpful and listen to what I had to say and acted on it.
Service was great and very helpful +++
The renewal experience with Croner-i & the year round workings of the account run very smoothly. Laura Cox is our account manager & is ready to assist whenever necessary,
The team were very good and patient at explaining their step by step process and what is required by when
Vikki Bolhovener has provided excellent service throughout our time with Croner-i. Well done!!
Rikesh Pindoria is extremely professional and helpful, providing invaluable support in a very detailed and timely manner.

Reply from Croner-i
Croner give me a blanket cover for my Fee protection with very little hassle. I also get access to a great team of experts. Always great service

Reply from Croner-i
Helen has fantastic product knowledge and makes the wander around the Croner products so easy to follow and understand. A massive help for our team and such powerful tools

Reply from Croner-i
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