Crosshatch Reviews 

Crosshatch is really a cheap Chinese company using an old English name.
All products are made in china and sold at half the price on AliExpress.

I just binned 2 pairs of their trainers just because I could.

Speedy delivery. Ease of use of web site.

A pleasure to buy from. Clothing excellent and service second to none.

While I appreciate the fast shipping, and great delivery, the company itself is absolutely awful. The only good thing about their customer service, is that they do respond fairly quickly. I ordered 4 pairs of jeans, all from the website as a size 32W 34L, as it's the size I wear in nearly all jeans. Upon receiving the order, the tags all showed 32L which I've always know as the length of the jeans. The person I dealt with in customer service, told me after asking for photos which I provided for all 4 pairs of jeans, that I misunderstood their sizing, and that 32L means 32 "Long" which refers to 32W, and 34L. The person then told me that they needed a picture of the jeans layed flat out on a flat surface, with a tape measure to show the length of the leg inseam as I was repeatedly told I was misunderstanding the product sizing. I had already bagged the jeans all back up and had the bag sealed so I could return them. After back and forth ongoing for a few hours, I broke down and busted the package back open, to remove a pair of jeans, and measure them. The measurement, which I knew wasn't right since I tried them all on and they didn't fit right, ironically measured 32 length. After being generous with the tape measure and putting the top of the measure above the inseam, the photo shows just slightly over 32 inches in length. After sending the photos, they responded saying though the pictures showed closer to 33 inches, that they could then send me a prepaid QR return. The picture I sent, very clearly shows being less than 32.5 inches..not even closer to 33, which is still incorrect being I order the 34L (length). The customer service person gaslit me so hard to try and force me to cover the return shipping cost, and said anything they could to avoid sending me the prepaid return label. I've never had so much back and forth over returning a product that did not fit. And then with visual proof, still had the audacity to tell me the jeans were closer to 33 inches than it was to 32. Not only would I not recommend this company, but I'd avoid them at ALL possible cost. Misleading sizes, and they make it such a nightmare to return. They want all the evidence of incorrect sizing, but they can't handle visual proof when it's slapping them in the face. They are gaslighters. And will try to make you feel wrong. In no other brand of jeans have I ever bought, said 32L and that not stood for the actual inseam length. I order 32W 34L for a reason, and it's not been an issue with any other company.

Brought the khaki sidemore cargo trousers , the colour faded on front of legs in a couple of days ,one cold wash ,line dried , don't waste your money on them !

I have three pairs of jeans of three different styles all purchased a year ago and all fit perfectly.
Recently I ordered an identical pair only to find the waist was way too small, returned these and tried a different style same size and again waist was far too small, tried a third style and again too small so all 3 returned.
Ordered a pair of similar style but one waist size larger and they fit like a pair of clown trousers - at least 2in too big all round.
Going to have one more try with a different style and if that fails I'm going to give up.

Good quality clothing at very reasonable sale prices, plus delivery in a couple of days 👍

Very good quality shorts and value for money. No hassle delivery and what seems like an easy return procedure if required. Would buy again

Ordered my usual size for chino shorts , as I've done on previous orders from here and they are a completely different fit , more like 34 than a 32 , really baggy aswell. So after paying 4.95 for delivery, I've now got to send them back at my own expense . So £10 down and nothing to show for it . Very poor fitting quality, I won't be buying from Crosshatch again .

The fact you use royal mail for delivering is excellent and that your discount codes really do apply is great and as for the trainers they look and feel great..these trainers are not meant to last a life time but enjoy while you have them..great job guys

jeans seem good quality so far, love the colour and fit is good

Great price and speedy delivery

I ordered this 5 days back and they cancelled it with refund and this is what they sent Hello,
Thank you for your recent order.
Unfortunately, due to a system error that affected your order, we have had to cancel and fully refund you.
Please accept our sincere apologies.
If you wish to place a replacement order, please use code SORRY25 to receive a 25% discount.
Kind regards
Customer Services

Easy to navigate and fast delivery… will definitely be getting more from here, true to size

Best shorts about, absolute bargain aswell. Bought every colour.

Order a pack of 2 hoodies
1 white the other blue in XL which is what all my clothes are. Crosshatch XL is fit for a child . I wasn't happy that I have to stand the cost of returning these . Not sure how many x's i need adding to get these hoodies to fit.
I have a Crosshatch XL that a bought from Sport direct and that fits great, but these that came were appalling.

Great price for trainers, availability in different sizes, and fit. However, there was a lot of unavailable products in the shorts section.

Excellent item at an excellent price.
Great customer service.

Excellent value

Great quality, great prices.
Kept informed and quick delivery .