They don't properly vet the companies presenting offers on their platform. I've lost the original equity invested on 2 out of 4 deals and am uncertain how the last two will close out. These are high... See more
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See what reviewers are saying
If you'd like to lose your investment money, this is the place to go. I invested in 4 Crowd Street multi-family projects about 3 years ago and 2 of them have completely collapsed and lost 100% of my m... See more
I have invested in many CRE crowdfunding platforms. On others, the returns have been great, as projected or even more. With CrowdStreet I invested in 6 deals, all delayed, only one has paid partially... See more
4 areas for improvement 1. Enable holding funds in a pre-paid account so that deals can be funded quickly 2. DO NOT enable "INVEST NOW" until the presenters have presented their presentation. Q&A... See more
Company details
Written by the company
Crowd Street is a leading platform for direct-access private market investing. The company offers a carefully selected marketplace of alternative investment opportunities that have historically only been available to a small group of people. In addition to providing advanced tools, research, and insights to help investors confidently explore these exclusive opportunities, Crowd Street is also building a member experience rooted in trust and experience – working to further bridge the gap between investment opportunities and our members' financial ambitions. Learn more at https://www.crowdstreet.com/.
Contact info
10 E 40th St, Ste 1020, 10016, New York, United States
- (888) 432-7693
- ir@crowdstreet.com
- www.crowdstreet.com
1.9
Poor
160 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 27% of negative reviews
Typically replies within 2 weeks
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The webinar was informative
The webinar was informative, and the speakers provided good information about the status of the industry. I hope that the new leaders are better at reviewing potential projects. After investing in almost 30 different projects with CrowdStreet, I don’t have one that has exceeded expectations.
September 10, 2025
Reply from Crowd Street
Thank you for joining the webinar and for sharing your thoughtful feedback. We’re glad you found the discussion informative and the industry insights valuable. We also truly appreciate you highlighting your experience as a long-time investor. Your input on project performance is important to us, and we’re committed to continuously improving our review process. Your perspective helps us do better. Thank you for being a dedicated member of the Crowd Street community.
Excellent Presentation
Excellent Presentation - well researched and was presented with useful insights and analysis of the data.
September 10, 2025
Reply from Crowd Street
Thank you for the wonderful feedback! We’re so glad you found the presentation insightful and the analysis valuable. Our team works hard to provide well-researched content that delivers practical takeaways, and it’s rewarding to know it resonated with you. We appreciate you sharing your experience!
I lost 100% of my investment in one…
I lost 100% of my investment in one deal and am on the verge of losing my equity in two other deals. It feels like they were more concerned with generating income for their platform fees as opposed to bringing in sustainable deals. I know interest rates impacted these deals, but on each sales call, the rise of interest rates was discussed.
August 8, 2025
Unprompted review
Reply from Crowd Street
We’re very sorry to hear about the challenges you’ve experienced with your investments. Losing capital is difficult, and we understand the frustration and disappointment this brings.
Each sponsor and offering undergoes a review process before being listed, but all private real estate investments carry substantial risk, including market conditions like rising interest rates that have significantly impacted commercial real estate in recent years. Unfortunately, not all projects achieve their business plans.
That said, your concern about sustainable deal flow and communication is important to us. We continually review our processes to strengthen both our upfront screening and our post-investment reporting standards so investors have as much transparency as possible.
We’d like the opportunity to learn more about your experience and address your concerns directly. Please reach out to our Member Services team at ir@crowdstreet.com.
Thank you for taking the time to share your feedback, it helps us improve.
Sincerely,
The Crowd Street Team
Will never invest on this platform again
While I had one investment with a fund go well, another for a development project looks like I may loose all of my capital. Crowdstreet has done nothing, not even any communications, while this project has been going south. I question their original vetting of both the sponsor and the offering, and any proactive post-investment communications with all of the challenges have been non-existent. (I do take responsibility of taking the risk in doing a private deal and not doing more due diligence outside of the platform.) I will NOT invest on this platform ever again and would warn others to be very careful. The platform/company is involved in at least a couple of significant lawsuits, so would check those out before you move ahead with them.
August 19, 2025
Unprompted review
Reply from Crowd Street
Thank you for taking the time to share your experience. We’re truly sorry to hear about your concerns regarding this investment and the challenges you’ve faced. We understand how difficult it can be when a project does not perform as expected, and we take investor feedback very seriously.
To clarify, Crowd Street is a platform that connects investors with sponsors and their offerings. While every sponsor and offering undergoes a review process before being listed, all private real estate investments carry substantial risk, and unfortunately, not all projects achieve their original business plans. That said, we recognize the importance of transparency and timely communication when challenges arise.
We’d like the opportunity to look more closely at your specific experience and ensure your concerns are addressed directly. Please reach out to our Member Services team at ir@crowdstreet.com so we can connect with you.
We remain committed to continuously improving our platform, our processes, and the overall investor experience. Your feedback helps us in that effort.
Sincerely,
The Crowd Street Team
I do not like K1 investments
I do not like K1 investments. The tax reports are never on time. So far I am losing money.
July 24, 2025
Reply from Crowd Street
We appreciate you sharing your feedback. We understand that Schedule K-1 tax documents can sometimes be delayed, as they are prepared by the individual investment sponsors after year-end financials are finalized. Unfortunately, this timing is common in private real estate investing and not unique to Crowd Street, but we recognize the frustration it can cause.
Regarding your investment performance, private real estate projects can take years before results are realized, and performance can vary over time. We encourage you to review the latest project status reports in your account and reach out to our Member Services team if you’d like to discuss your specific investments in more detail.
If you’d like to connect, please email us at ir@crowdstreet.com so we can assist further.
Sincerely,
The Crowd Street Team
Investors beware. Have lost 100% of principal on one deal…
Have lost 100% of principal on one deal and the other development deal is now in litigation...
Do not invest through CrowdStreet there are not proper safeguards in place to vet deals.
Hundreds of thousands of dollars lost.
July 17, 2025
Reply from Crowd Street
We’re truly sorry to hear about your experience. Losing money on any investment is incredibly difficult, and we understand the frustration and disappointment it brings.
Crowd Street provides access to private real estate investment opportunities, and with that access comes risk—including the potential total loss of capital. While we review every sponsor and offering before listing them on our platform, it's important to remember that each investment carries its own set of risks. Litigation and loss events are taken seriously and are reviewed by our team to assess what improvements can be made moving forward.
If you’re open to it, we’d appreciate the opportunity to speak with you directly to better understand your situation and discuss how we can support you. Please reach out to us at ir@crowdstreet.com.
Sincerely,
The Crowd Street Team
Reply from Crowd Street
Thank you for your comment! We’re glad to hear you enjoy investing in real estate. We appreciate you being part of the Crowd Street community.
—The CrowdStreet Team
Don't do it!!!
Don't do it!!!
Over 3 years I have invested in 10 different offers presented by CrowdStreet. All of them value add being the most conservative and all having cash flow to support a return on the investment from day 1. Of the ten, 2 have gone bust, the other 8 have not lived up to the initial offering.
Not worth the risk. I will be lucky to get most of my investment back.
May 29, 2025
Unprompted review
Reply from Crowd Street
Thank you for taking the time to share your experience. We understand how disappointing it can be when investments don’t meet expectations, especially in a changing market environment. Over the past few years, the macroeconomic landscape has shifted significantly, impacting many sectors of commercial real estate—including value-add strategies that rely on both operational improvements and favorable capital markets.
While private CRE investing can offer potential rewards, it also comes with inherent risks, especially when leverage is involved. We’re always here to talk through those risks and how the current macroenvironment is influencing performance across the marketplace.
If you have specific questions or would like to speak with our team about your investments or broader market trends, we encourage you to reach out to us directly at ir@crowdstreet.com. We're committed to transparency and continuously working to support our members through both strong and challenging cycles.
—The CrowdStreet Team
We Lost All money…
We invest 25k and lost All money because the project went to bankruptcy. If you invest than it’s your risk there is no guaranty of your money
Best luck if you invest
March 24, 2025
Unprompted review
Reply from Crowd Street
We’re truly sorry to hear about your experience. We understand how frustrating and disappointing it is to lose an investment, and we never take that lightly. Commercial real estate investing carries inherent risks, including the possibility of complete loss of capital.
At CrowdStreet, transparency is a core value. We provide investors with in-depth materials, including sponsor background information, financial models, business plans, and risk disclosures, so they can evaluate each opportunity and make informed decisions that align with their risk tolerance. Additionally, we offer educational resources to help members understand the nuances of CRE investing. We appreciate you sharing your experience and wish you the best in your investing journey.
On-boarding was very difficult
This was my first experience with CrowdStreet, and the on-boarding did not go smoothly. They'd email me a doc, I'd sign it, and I'd get a reply that they'd take one to two days to approve it, and get to the next step. The investment deadline was approaching, and every step was taking one to two days. When I'd call the rep, the call would go straight to voicemail without return calls. Etc. Etc. Etc. Things finally got worked out, but it was more than a chore to get through the system , and what should have been a couple days was a couple weeks. I'll see how the process proceeds, but the on-boarding did not go smoothly. Hopefully now that everything is with the sponsor, things will go more smoothly.
February 6, 2025
Reply from Crowd Street
Thank you for sharing your experience. We’re very sorry to hear that your onboarding process didn’t go as smoothly as expected. We understand how important it is to move through each step efficiently, especially when investment deadlines are approaching.
We appreciate your patience and feedback, and we’re continuously working to improve our processes to ensure a more seamless experience for members like you, but hiccups do occur and we try to remedy them as quickly as possible. Since we don't have your contact information from Trustpilot, we invite you to contact us at ir@crowdstreet.com and mention this review. One of our Investor Relations managers will reach out to you to speak about the specifics, so we can ensure future experiences are much more efficient.
If you have any lingering concerns or need assistance moving forward with anything else, please don’t hesitate to reach out to our team—we’re always here to help.
My entrance to commerical real estate investment
Crowd funding was the easiest way for me to start investing in commercial real estate. I've been doing it now thru a really good commercial real estate market and a tough market. I find CrowdStreet to be genuinely looking out to help their clients be successful. Their website account portal is excellent in helping me keep track of my investments and information. Their support staff has always been quick to respond and helpful in addressing what I have needed.
December 11, 2024
Reply from Crowd Street
Thank you so much for your thoughtful review! We’re thrilled to hear that CrowdStreet has made it easier for you to invest in commercial real estate and that you’ve found value in our platform through both strong and challenging market conditions. It’s great to know that our account portal has helped you stay organized, and we’re especially happy to hear that our support team has been responsive and helpful.
We’re grateful for your trust and continued partnership. If there’s ever anything else we can do to enhance your experience, please don’t hesitate to reach out.
Investments have performed poorly…
Investments have performed poorly compared to prospectuses.
December 5, 2024
Reply from Crowd Street
Thank you for your feedback. We’re sorry to hear that your investment experience hasn’t met your expectations so far. While every investment carries inherent risks and real estate market conditions can impact outcomes, we understand how disappointing it can be when performance doesn’t align with projections.
At CrowdStreet, we are committed to transparency and providing investors with many of the resources and updates needed to make informed decisions. If you have any specific questions about your investments or would like to discuss performance in more detail, please feel free to reach out to our Investor Relations team at ir@crowdstreet.com.
We appreciate your trust in us and the opportunity to continue supporting your investing journey.
I appreciate the way Crowdstreet works…
I appreciate the way Crowdstreet works but I have yet too see any of my investments come to fruition. I will be happier still when my investments come back to me with a profit like they were projected.
December 1, 2024
Reply from Crowd Street
Thank you for sharing your experience and your appreciation for how CrowdStreet works. We understand that waiting for investment outcomes can feel like a long journey, and we appreciate your patience. Real estate investments often have longer time horizons, but in the meantime, we’re here to provide transparency and updates to help you stay informed about the progress of your investments. If you ever have questions or need additional insights into your portfolio, please don’t hesitate to reach out to our team.
These folks are diligent
These folks are diligent, friendly and professional. They have helped me grow and kept me abreast of honest feedback through Covid, Insurance and rate hikes. I feel very comfortable with their advice, history and caring.
December 4, 2024
Reply from Crowd Street
Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you’ve had a positive experience with our team and that you feel confident in the support we provide.
We’re grateful to have you as part of the CrowdStreet community and look forward to continuing to support you on your investing journey. If there’s ever anything else we can do to assist, please don’t hesitate to reach out.
Reply from Crowd Street
Thank you for taking the time to leave a positive review! We’re glad to hear that our team at CrowdStreet has made a great impression. We strive to provide our members with knowledgeable, dedicated service. If there’s ever anything else we can do to assist you, please don’t hesitate to reach out.
Thanks again for your support and for being part of the CrowdStreet community!
CrowdStreet Networking event
Ability to network with fellow investors as well as gain insight into Crowdstreets thoughts on the economy with the incoming administration.
Having Knightvest Capital attend and speak was also a nice touch. I would highly recommend continuing to bring in sponsors to future meetings.
November 14, 2024
Reply from Crowd Street
Thank you for your feedback! We’re glad to hear you enjoyed the networking opportunities and found the insights on the economy valuable. We agree that having sponsors in attendance adds a unique perspective, and we’ll certainly strive to include them in future events. We appreciate your recommendation and look forward to connecting with you again soon!
i appreciate meeting the Crowdstreet Team
i appreciate meeting the Crowdstreet officers, employees, and sponsor ( Knightsvest). Each of them took time to share company insights, market forecasts, and even personal information. All of this resulted in a good experience and makes me feel i made the right choice choosing Crowdstreet.
November 14, 2024
Reply from Crowd Street
Thank you for your thoughtful feedback! We’re delighted to hear that the event left you feeling confident in your decision to invest through CrowdStreet. It’s always our goal to provide meaningful insights and foster strong connections with our members. We’re grateful to have you as part of our community!
Good food and company
Good food and company. Well organized and informative. Nice seeing the members of the organization in one place.
November 12, 2024
Reply from Crowd Street
Thank you for your kind words! We’re so glad you enjoyed the event—it’s always a pleasure to bring everyone together in one place. Providing an informative and well-organized experience is something we strive for, so it’s wonderful to hear that your experience reflected that. We hope to see you at another event soon!
Does Crowdstreet have a clear vision?
I originally connected with Crowdstreet as a way to participate in Real Estate investments. I have largely held off investing because the early funds have not turned out to be managed as they were advertised, and as Crowdstreet grew rapidly, I became uneasy with the vetting process which Crowdsteet said was very tough and thorough. I think the pressure to bring deals to the table proved in numerous cases that this wasn't the case. I didn't really hear a "repentance" type of acknowledgement of this, especially while I am living with the consequences of these issues. What I heard is that Crowdstreet now has a rigorous vetting process. Well that is what I heard 5 years ago too. Also, I don't know that I fully understand or agree with Crowdstreet broadening out into other areas such as private debt, etc. There are plenty of full service investment advisory companies already. It appears that Crowdstreet now wants to become one too. It seems to me that Crowdstreet is wandering away from its original vision.
November 15, 2024
Reply from Crowd Street
Thank you for taking the time to share your detailed feedback. We understand your concerns, and we truly appreciate your candid perspective.
We’re continually working to enhance our processes and address the lessons we’ve learned along the way. Member trust is paramount, and while our vetting process has evolved significantly over the years, we recognize that past experiences may not have met your expectations. Feedback like yours drives us to keep improving, and we’re committed to greater transparency and more robust due diligence in an effort to provide confidence in the opportunities we present.
We also understand your questions about our expansion into other private markets. Our goal is to provide a diverse range of offerings to meet the evolving needs of our members. That said, we always strive to balance growth with the quality and integrity that you, and all our members, expect.
We’d welcome the opportunity to discuss your experience further and hear more about your perspective. Please don’t hesitate to reach out to us at ir@crowdstreet.com. Your input is invaluable as we continue to refine our approach.
Good content
Good content. Good location. Fun! Happy hour environment with excellent food.
November 14, 2024
Reply from Crowd Street
Thank you for your positive feedback! We’re so glad to hear you enjoyed the content, location, and atmosphere of the event. Creating engaging and beneficial experiences for our members is something we’re passionate about. We hope to see you at another event soon!
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