Kathleen was calm and patient assisting me to add emails lost after transition to a new computer. Excellent service and problems solved.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a major problem on my website following a PHP version update. I contacted my hosting provider Crucial Hosting via the Chat function and within a few minutes my website was repaired and once aga... See more
This used to be a premium business with LOCAL support 24/7. Now it's overseas call centres when they can be bothered answering. Phone support for a broken site exceeds an hour with no response. The... See more
I've been with Crucial for a number of years and recently have decided not to renew some registered domains I wasn't using. They are relentless with an Indian call centre following up on payment and... See more
Company details
Information provided by various external sources
Crucial is Australia's leading web hosting provider for small businesses. With friendly 24x7x365 support and great value, it's hosting & VPS made simple.
Contact info
201 Elizabeth Street, 2000, Sydney, Australia
- 1300 884 839
- www.crucial.com.au
2.8
Average
92 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended!!!
I have been connected with crucial for many years and honestly have had brilliant service and support the whole time. When the had been issues, or queries, the team have been quick to respond and provide solutions to our needs.
I would highly recommend the service!!!
February 28, 2019
Unprompted review
of course I would recommend Crucial!
February 28, 2019
Unprompted review
Excellent Service
always excellent service, reliable hostinga nd good advice.
February 28, 2019
Unprompted review
Good reliable service
February 28, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.