It was an excellent experience as always with Crutchfield. The shipping to Puerto Rico was super fast. The expectation was to get it by Thursday but was at home on Monday. Thank you so much! Total... See more
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Free Shipping with delivery in 3 days or less and Lifetime Tech Support with your purchase. Call 888-955-6000 for custom-tailored advice on audio/video electronics for the Car and Home.
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Contact info
1 Crutchfield Park, 22911, Charlottesville, United States
- 888-955-6000
- www.crutchfield.com
Replied to 57% of negative reviews
Typically replies within 24 hours
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They have always sent the correct…
They have always sent the correct purchase. Fast delivery. Awesome tech support
If you have a question.
Crutchfield had what I needed in stock
Crutchfield had what I needed in stock, and it arrived on schedule. I had the stereo installed in my boat less than two hours after it arrived.
Always such a great experience
Always such a great experience - been buying gear from Crutchfield for over 30 years. Usually it's perfect on the first try. But even when it's not, their truly helpful staff is great with exchanges and returns, and makes the shopping from home process fun and enjoyable. I love the home theater we created in our basement!
Great Website, Competitive Prices
One of the best designed and most user-helpful websites I've seen. Competitive prices.
Crutchfield and NAD - hard to beat
replaced an old Pioneer cd player with the NAD C538 hooked up to my old NAD C356BEE integrated amp. The old cd's sound better than ever.
Easy to navigate through the web site,
Easy to navigate through the web site,
Product availability.
Good product
Product knowledge and selection are always top notch. the reason for 4 stars is shipping arrived 3 days after it was promised when i ordered.
Price was right.Fast shipping item as…
Price was right.Fast shipping item as it looks great.Doing business with and we'll do business again with.
I bought a pair of Elac DB62-BK
I bought a pair of Elac DB62-BK. They had a 20% sale. My intended use was as front speakers on a 5.1 system in my bedroom.
The speakers arrived in four days. My bedroom is not large, meaning that the relatively small 6 1/2" Elac speakers can work to there max. At this time they are still breaking in. I am happy with my new front speakers. They are backed by similar ceiling speakers in 6 1/3" and a center that works for now. Audiofile at a good price.
Easy return/exchange.
The customer service department is very…
The customer service department is very good and helpful!
I've been buying from Crutchfield since…
I've been buying from Crutchfield since 1988. They are simply the best. Just very knowledgeable and easy to work with.
Mediocre at best/ not how I remember crutchfield
The harness adapter recommended by the site that I purchased was incorrect. The radio housing adapter was unnecessary and did not fit in the vehicle. I ended up using the factory one that came with the car to mount the radio. Both items were recommended items added to my purchase and neither item worked or was necessary. Also the packaged arrived late and was not delivered to my address but dropped at a pick up point.

Reply from Crutchfield
Great price, great service
Pricing was cheaper than anywhere else for the same product. Products were shipped on the same day and arrived shortly after. Site was easy to navigate with great selection. All around a great online experience.
Highly recommended
Had Vince as my customer rep. Helped me pick out everything I needed. Answered the phone when I had problems with install. Worked with me to swap out parts when I wanted to upgrade. Been using this company for 20+ years with never a bad experience.
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