Avoid Cryptoaltum at all costs. Their customer service is non-existent, and they make it nearly impossible to withdraw your funds. I was lucky to recover my funds through a third-party crypto tracker.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good experience but the only thing I would suggest is offer a commission account for tighter spreads. It’s ok if your a swing trader but for scalpers, the spreads are to high on every other pair accep... See more
My experience using this platform has definitely been positive. I have traded live on their platform and done withdrawls of both small and large amounts of money and had zero issues. They have the lar... See more
So they are apparently closed for trading from November 2022 and its now 3month later but did not inform clients like me that they were doing this and you wont be able to trade so now I'm locked out... See more
Company replied
Company details
Written by the company
Crypto trading with the lowest fees ever. Trade your favourite cryptos (60+ pairs) with 1:500 leverage and zero commission. Sign up instantly with no KYC requirements and enjoy instant and unrestricted deposits and withdrawals. 100% Trade execution record on the world renowned MT5 trading platform. Our dedicated support team are available 24/7.
Contact info
Marshall Islands
- support@cryptoaltum.com
- www.cryptoaltum.com
You should know
2.9
Average
53 reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stay away
Stay away
And look for help through the name of my display picture for help back of your funds from scam.
July 26, 2024
Unprompted review
Avoid Cryptoaltum!
Avoid Cryptoaltum at all costs. Their customer service is non-existent, and they make it nearly impossible to withdraw your funds. I was lucky to recover my funds through a third-party crypto tracker. Don't risk your money with this dishonest platform.
April 11, 2023
Unprompted review
Perfect for crypto trading
Thank you guys for the great service and your low spreads
October 7, 2022
Unprompted review
So they are apparently closed for…
So they are apparently closed for trading from November 2022 and its now 3month later but did not inform clients like me that they were doing this and you wont be able to trade so now I'm locked out my account, the client portal is non existing and my Meta trader state my account is invalid, so no access to my funds or trading and just met with this message "Hello, we're currently migrating our systems to a new infrastructure, therefore we’re not currently accepting trading. Please bear with us and we'll inform you as soon as we are back."
This is very unethical and so much market activity has happened and all the potential gains all lost... and just to be met with no response...
did they go down with FTX??
November 10, 2022
Unprompted review
Reply from cryptoaltum.com
Hi Cecil! Rest assured we have no relation to FTX, and we confirm that we are still migrating to our new infrastructure. We sent several emails to you to let you know about the transfer, however unfortunately we didn't receive any response. Your balance is perfectly safe and can be withdrawn anytime if you send an email to us (support@cryptoaltum.com) from your registered email address. We hope this helps! We hope to see you back trading soon.
Great gateway to high yield trading!
October 31, 2022
Unprompted review
The best leverage you will find for…
The best leverage you will find for cryptos online along with decent spreads especially at the leverages they offer it is unheard of.
November 3, 2022
Unprompted review
thank you
I would like to thank this platform firstly for its very supportive and friendly customer service as well as its user-friendly items. I was really impressed when the staff directly called me to resolve my issue. thanks a lot and please keep up the good work.
October 20, 2022
Unprompted review
Excellent trading platform with 500x…
Excellent trading platform with 500x leverage 👍
August 12, 2022
Unprompted review
You are definitely a liar
You are definitely a liar. We have mailed you many times and you said that our decisions are binding without even giving a reason. I am looking for my right on every platform, don't worry 1/10 companies.
August 8, 2022
Unprompted review
Very fast execution using mt5
Very fast execution using mt5, and easy tools for exchange cryptos from the plattform.
August 2, 2022
Unprompted review
THE BEST
I had a problem with a deposit not credited, they solved the problem in few hours, amazing!!!!
June 17, 2022
Unprompted review
We have used this exchange for over a…
We have used this exchange for over a year now…with optional 500 times leverage and they operate with integrity I would highly recommend cryptoaltum!
June 16, 2022
Unprompted review
I have found on CryptoAltum the closest…
I have found on CryptoAltum the closest support system than found on alternative crypto trading platforms. It's easy to use and has a very functional multi-coin and multipurpose wallet system for trading, withdrawal, deposit, holding and exchange all within the same seamless utility system. I give Crypto Altum a five-star specifically for it's MT5 integrated trading system. It's the best of the best in fact and is highly recommended for every trader looking for a trustworthy broker to anchor on.
April 19, 2022
Unprompted review
Excellent exchange with great trading…
Excellent exchange with great trading leverage capabilities
March 3, 2022
Unprompted review
Very good broker
Very good broker, they responded very quickly to all my inquiries in chat, they are honest and knowledeable.
February 28, 2022
Unprompted review
I like them
They've never wronged me, and the one time there was an error in their system, they compensated me. My only complaint is that their withdrawals aren't automated (even on small amounts) which means the withdrawal time is inconsistent.
Note: I only trade BTC/USD, so the spreads on other pairs don't mean much to me.
February 28, 2022
Unprompted review
Easy deposit and withdraw
Easy deposit and withdraw. Straightforward website, the only trading platform that is not shady or tries to keep your funds. I’ve tried them all and this is by far the best one.
February 28, 2022
Unprompted review
Very good for everyone I can only…
Very good for everyone I can only recommend!
February 28, 2022
Unprompted review
CryptoAltum is Excellent
CryptoAltum is an excellent, trustworthy crypto broker, definitely one of the very best. I would give them 10 stars (if that option was available). They are reliable, communicative and extremely efficient.
1. Account Opening Process- AAA+
The process to open an account was seamless, efficient and super easy.
2. Account Funding- AAA+
The account funding process was extremely easy and fast.
3. Customer Service- AAA+
The customer service team is very responsive and very helpful: they are certainly on top of it.
4. Trading Platform-AAA+
The platform is very professional as they use MT5.
5. Withdrawals-AAA+
The withdrawal process was easy, fast and efficient. I have never ever had a withdrawal SO fast. Matter of fact, IT TOOK 30 MINUTES.
I GIVE CRYPTOALTUM AAA+
February 28, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.