cryptoaltum.com Reviews 53

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid Cryptoaltum at all costs. Their customer service is non-existent, and they make it nearly impossible to withdraw your funds. I was lucky to recover my funds through a third-party crypto tracker.... See more

Rated 4 out of 5 stars

Good experience but the only thing I would suggest is offer a commission account for tighter spreads. It’s ok if your a swing trader but for scalpers, the spreads are to high on every other pair accep... See more

Rated 5 out of 5 stars

My experience using this platform has definitely been positive. I have traded live on their platform and done withdrawls of both small and large amounts of money and had zero issues. They have the lar... See more

Rated 1 out of 5 stars

So they are apparently closed for trading from November 2022 and its now 3month later but did not inform clients like me that they were doing this and you wont be able to trade so now I'm locked out... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Crypto trading with the lowest fees ever. Trade your favourite cryptos (60+ pairs) with 1:500 leverage and zero commission. Sign up instantly with no KYC requirements and enjoy instant and unrestricted deposits and withdrawals. 100% Trade execution record on the world renowned MT5 trading platform. Our dedicated support team are available 24/7.


Contact info

You should know

2.9

Average

TrustScore 3 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing place to trade crypto

Amazing place to trade crypto. Fast deposits/withdrawals. Quick and helpful customer service. There’s not much more you could ask for. Will carry on to use for a long time.

January 31, 2022
Unprompted review
Rated 5 out of 5 stars

Professional company

I am a fulltime trader, so for me a smooth platform is a must. I found crypto altum thats has a 500x leverage on crypto, amazing for the more experienced traders( also low spread!) And the customer service team is really polite and fast with responses, had some issues that were solved very fast.

So far, i would recommend this exchange! Even for the beginners( since leverage can be adjusted 25x up to 500, a feature thats very new and innovative in this space.

Greetingz, a happy customer ❤️

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

I was a bit unsur at first..

I was a bit unsure when I first came across this exchange and I kind of put them on the back burner while I tried out various others out there.....I came back to CryptoAltum and wow I cant believe I didnt do this sooner!! I will not be back to the other "major" exchanges because the terminal (MQL5) is fantastic, intuitive and easy to use. The user marketplace has TONS of indicators, signals, bots etc...free or paid....Their customer support is TOP NOTCH as well. They have 24 hour live chat that the real customer service rep responds instantly almost, and will help you in great detail with any question/issue you come across.

100% first deposit match, 50% second deposit match....So glad I gave them a shot. Keep up the good work CryptoAltum!!

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend CryptoAltum

I highly recommend CryptoAltum. Been trading with them for 2 years. All of the positive feedback you read here is legit. Interface, support, and security meet my ideal standards. Currency pair data is up 24/7. Spreads do improve when the market is not swinging wildly. Generally, spreads have been great this year for BTCUSD, ETHUSD. Every single time I reach out to support, they get back to me within MINUTES! Unparalleled support even for non-trading applications. I found everything I've been looking for in CryptoAltum.

September 19, 2021
Unprompted review
Rated 5 out of 5 stars

Very positive experience

My experience using this platform has definitely been positive. I have traded live on their platform and done withdrawls of both small and large amounts of money and had zero issues. They have the largest assortment of CFD cryptos and largest leverage that I have seen so far. 24/7 availability. They also offer IBO programs as well. This is definitely my go-to broker for crypto trading.

July 22, 2021
Unprompted review
Rated 4 out of 5 stars

Good experience but the only thing I…

Good experience but the only thing I would suggest is offer a commission account for tighter spreads. It’s ok if your a swing trader but for scalpers, the spreads are to high on every other pair accept for BTCUSD. I hope they add a second account type ASAP, like next week lol

April 11, 2021
Unprompted review
Rated 1 out of 5 stars

This is such a scam

This is such a scam. Tonight the spread was $100 which is insane. How can anyone expect to recoup from a start so far behind. This happens often with cryptoaltum. I’ve lost money 98% of the time and their spreads aren’t only erratic, they don’t catch up. This is an unregulated platform from the Marshall Islands and should be shutdown

March 13, 2021
Unprompted review
cryptoaltum.com logo

Reply from cryptoaltum.com

Hi Chrisjkb,
Bitcoin spreads may be high due to extreme market volatility at the moment. CryptoAltum is well regarded for having the lowest BTC spread globally, and if it is high it is indicative of the wider market, and we are still many times lower than our competitors. Our support team are happy to take a look at any trades for you and provide a full analysis (support@cryptoaltum.com).

Rated 5 out of 5 stars

Traders' Haven

One of the top contenders in the industry. I've been trading these markets for a little over 3 years and have experience with several major trading platforms, but most are sub-par in comparison to this one. It's equipped with the best user interface that I have ever interacted with, rapid support, and great security. Cryptocurrencies are difficult to navigate for the uninitiated, but for any experienced trader looking for the ideal trading platform, Cryptoaltum is a MUST try. You won't regret it.

January 8, 2021
Unprompted review
Rated 5 out of 5 stars

If there is a 10 star

If there is a 10 star, I will give it to them. The fast response by the customer care is superb and the level of understanding its amazing.

I'll recommend them 100%

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I have had a great experience with cryptoaltum. They offer stress free transactions and the support are really easy to communicate with. I would highly recommend them, really top notch service.

November 10, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look