Crypto Emporium Reviews 

99
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

oh dear one quick look and a seemingly cheap laptop that is worth £247 on places like amazon, currys etc yet crypto emorium charge £1747 for same machine. hahahaha absolute scam you have been warned d... See more

Rated 1 out of 5 stars

Paid for Laptop for my Son, not been delivered! Scammers! Stealing children happiness! Hope god and karma will punish you! They are writing below that they contact their customers but they not did an... See more

Company replied

Rated 1 out of 5 stars

Stole listing fee from COLX community and never refund the money despite numerous attempts to ask for it. Update to Crypto Emporium reply: Please do not try to twist and turn the story and pretend... See more

Company replied

Rated 4 out of 5 stars

I was losing hopes after > 40 days of silence and no contact. But the item has been finally delivered from Croatia and I had a kind answer from the client service, too. Both the site and customer serv... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Crypto-Only luxury store. Offering a wealth of high-end products available for purchase in #BTC, #LTC, #ETH, #XRP & #XVG. We believe in real-world adoption of cryptocurrency


Contact info

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2.6

Poor

TrustScore 2.5 out of 5

99 reviews

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2.6

All reviews

(99)

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Rated 1 out of 5 stars

No product, no service, took my bitcoin

I ordered three items a full month ago, paid using Bitcoin, the order shows "processing", but there has been zero communication from the company, and I have tried their customer contact system three times without ever getting a response about my order. No product, no service, but they have my bitcoin. Seems like the textbook definition of a scam

February 16, 2021
Unprompted review
Rated 1 out of 5 stars

BIG SCAM

BIG SCAM! You will lose your crypto and get excuses if lucky, or just get ignored in general.

February 9, 2021
Unprompted review
Rated 2 out of 5 stars

Watch

BEWARE! They or he (because we already found some) sent me an expensive watch just in few days but after 60 days from ordering they have a problem with sending iphone and airpods. It is normal for they to ignore your messages.. It's like after payment "ciao, next donkey, please". There is something wrong with them. I don't really understand their ways but while ignoring me I found better stores for crypto. I recommend bitrefill and bitdials. SO if you don't want to drink "melissa" tea, you dont want to go to the police and waste 6 hours there or just you don't want to lose money and time then just DO NOT ORDER ON CRYPTOEMPORIUM!

edit

After 90 days, I have received the items, but unfortunately not the ones I ordered. Instead of the iphone 11 pro max midnight green I got an iphone pro space gray and second item used, from second hand airpods pro. I have no idea what they're doing this for ...

November 28, 2020
Rated 5 out of 5 stars

The Crypto Emporium team are great.

The Crypto Emporium team are very professional. There was some delays with some communication, but due to events out of their control.

The idea that you can spend your $BTC on a market place for real world goods is great. Bitcoin was made to be spent, and I will continue to spend.

Hopefully won't be my last purchase from there!

November 20, 2020
Crypto Emporium logo

Reply from Crypto Emporium

Thanks Joe, it was a pleasure to work with you and have your stunning new MacBook delivered to you, despite the mix up with the delivery company not updating the tracking, it must have been a nice surprise for you to receive. Hope to welcome you back very soon!

Rated 1 out of 5 stars

Rip off artists they will scam…

Rip off artists they will scam you...Don't be like me and order before read all real reviews....They are all about getting your money, then once its in their hands you will never hear from them again..Sure you will get whats ordered to an extent. It will be a way lesser model and price with no fefund..in sight...They got me for a drone I did not get model I ordered and the one sent was big difference in price but when attempting to contact them they didn't answer. Then when I told them im going to warn others about this site through review..The "owner" sent me an email saying I would get 100$ rebate and to send a wallet address and I would have it within 24 hours. Well 100 is not even close to cost difference and guess what I sent that wallet adress never to be heard from with no 100 bucks back. I assume they do the same with watches and other items ...Don't get scammed do the research read other reviews first don't make the same mistake I did

November 5, 2020
Unprompted review
Crypto Emporium logo

Reply from Crypto Emporium

Our friend Neal! Would message us at 2am and if we had not replied by 6am would send incredibly threatening and angry emails. We had to actually kindly ask him to not use our service anymore. Below I will copy and paste a message from him during one of his 'friendly' moments.

"Hello ,I received the drone and sd card in perfect condition thank you..Now just wondering about adjustment in price. And how the refund is sent? I will put my bitcoin wallet address in this message, if that's an option. I prefer it if so..If not let me know what we do...THANK YOU AGAIN..and I'm sorry for being a pain in the a$$ I will do more buisness with you guys very soon."

I must add at this stage, we offered Neal a FULL REFUND in BTC, yet he insisted and actually suggested the DJI Mavic 2 Zoom rather than the DJI Mavic 2 Pro. We were more than happy to oblige and got him his new drone delivered to his address within less than 20 days from the point of order.

Mr.Neal was delighted and happy with his drone and fully accepted the difference in price when totalling shipping and taxes. We explained to him we were very busy and would receive a $100 refund which was absolutely more than reasonable and fair and asked him to not use our service ever again.

You're welcome Neal, please never ever use our service again.

Rated 5 out of 5 stars

Excellent service

Had an excellent experience with the emporium guys! They were professional, efficient and had great customer service. Would definitely use them again!

September 20, 2020
Unprompted review
Rated 1 out of 5 stars

Piece of shiet scammers

Piece of shiet scammers, los 2500 euros to them. Do not biy from these italianini!

August 20, 2020
Unprompted review
Crypto Emporium logo

Reply from Crypto Emporium

We have absolutely no record of any order and have not received any email. Confused by this bad review. Please contact our support team stating your order number and order email to see if we are able to assist you.

Rated 1 out of 5 stars

Run by a scammer...do not trust

Run by a scammer...do not trust

Lost $$ to this company. Do not recommend.

July 9, 2020
Unprompted review
Crypto Emporium logo

Reply from Crypto Emporium

We have absolutely no record of any order and have not received any email. Confused by this bad review. Please contact our support team stating your order number and order email to see if we are able to assist you.

Rated 1 out of 5 stars

The italian job

Bought a device weeks ago , they took the payment and never sent anything, it doesnt stop them of trying to sell ferraris tho, beware!

May 11, 2020
Unprompted review
Crypto Emporium logo

Reply from Crypto Emporium

We have absolutely no record of any order and have not received any email. Confused by this bad review. Please contact our support team stating your order number and order email to see if we are able to assist you.

Rated 1 out of 5 stars

Cryptoemporium.eu beware of them!

Cryptoemporium.eu beware of them!

3 months ago i bought an ellipal titan from this italian site that sells stuff for crypto, paid for it with litecoin. After a barrage of emails asking on the whereabouts of my order and why it was never processed whatsoever, not talking about a shipment, just a mere indication that my money went somewhere, their customer service to call it something.. answers back with a mix of bad manners, excuses, caps locks, and guilt tripping using the covid-19 situation as a cover and telling me to be more emphatic. And to delete the negative review on coinpayments. Lol!

More messages follow throu all the while they stay active in twitter trying to sell lamborghinis and scam more unaware customers, not a single one of my emails was answered back. I then give up and ask for a reimburse, thats when they contact me Finaly! asking for a ltc adress, guess what?

Exactly! No reimburse. That was the last of the 2 messages within 3 months they took the time to write.

These scammers robbed me of my ltc and they will do the same to you.

Im going to contact the italian auyhoritys next to investigate their monkey business.

Do bot buy from them, and keep the word running they are the last site to soend crypto on,please!

P.D: I learnt that im not their only victim, they had another situation with some online conmunity and 5k euros stolen, obviously i keep the blockchain transaction info and emails in case they try to spin any kind of rethoric on me and approach this post in the same way theyve done business throu email. Lying.

May 8, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible communication. Amateurs.

Terrible communication, you will need days to get their support to answer. If they ever answer. I assume it’s a one-man-doing-all-alone there.

They claim to offer almost everything, but it looks like they do all the things for the first time.

I wouldn’t say they are scam, but be ready to get hardly disappointed with them.
Terrific experience ever.
Don’t say now you wasn’t warned.

Best,
Anton from France 🇫🇷

December 31, 2019
Unprompted review
Crypto Emporium logo

Reply from Crypto Emporium

Anton, thanks for taking the time to leave our 1* review. However 1* seems a little harsh, though we have no knowledge of dealing with any 'Anton', it can be expected that for a small start-up like Crypto Emporium to be a little busy over the festive period. If you are the customer I am thinking of, we did in-fact exchange a few emails early this month and you were told a representative would be getting back to you in a due course. Again, I really don't think this deserves 1 star, especially when the above is taken into consideration. We try our best, but we cannot give all leads the same attention. Especially those that are not existing clients or provably serious buyers. Thanks.

Rated 5 out of 5 stars

Huge thanks to Crypto Emporium

Huge thanks to Crypto Emporium! My watch got delivered today and it is perfect! Communication was brilliant and the support staff could not do anymore to help with the purchase. Watch was delivered after around 3 weeks which was a little later than I had hoped for which is why I cannot rate 5 stars. But will definitely be ordering again next bulk market!

September 23, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Love the products, reasonable prices, reliable delivery. I got my phone there and couldn't be happier. I appreciate particularly that it's crypto-only and prices items in crypto, which is great for someone like me.

August 22, 2019
Unprompted review

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