Crystal Central did an amazing job getting us the request plaque. We ran into an issue when someone on our side missed placing the order. Crystal Central worked to get the product made and ensured... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Turn around is often faster than expected, communication reliable, and the ability to work with supplied images is invaluable. Our plaques come out beautiful every time and are a joy to present. Thank... See more
Company replied
This has been my fourth purchase from Crystal Central. I have gotten a different crystal piece each time. They have all been nothing short of magnificent! There is a very quick turnaround providing a... See more
Company replied
This is our fourth order with Crystal Central! Our church has been ordering from them for a very long time. Their products and shipping is absolutely stellar! This order was fantastic. We placed an or... See more
Company replied
Company details
- Trophy Shop
- also in
- Art Supply Store
Written by the company
Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion
Written by the company
- EXCLUSIVE CRYSTAL DESIGNS
- A multitude of award and gift ideas With samples designed by the experts.
- FREE ENGRAVING
- Free deep-etch engraving For all awards and plaques.
- FASTER DELIVERY SERVICE
- Your order will be at your doorstep Within 72 hours using EXPRESS service.
Easy Ordering & Quick Delivery
Great selection of products, each award 100% customizable to your own.
Enjoy rush service with delivery within 5 days.
Contact info
600 Summer Street Suite 601, 06901, Stamford, CT, United States
- (855) 855-2288
- orders@crystalcentral.com
- www.crystalcentral.com
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product looked regal and beautiful.
August 10, 2026
Reply from Crystal Central
We appreciate your review!
It's wonderful to know the finished piece looked elegant and distinguished.
— Crystal Central Team
Thank you to your staff.They allowed me…
Thank you to your staff.They allowed me to make changes twice after the plaque was finished with no extra charge.My Pastor and wife really loved the professional presentation how the plaque was cut beautufully.This is our second time purchasing a plaque from you.We will continue to order from your company.Your plaques are outstanding
August 10, 2026
Reply from Crystal Central
Thank you for sharing your experience!
We're so glad to hear the plaque turned out beautifully and was so well received. We also really appreciate your kind words about our team.
Thank you for your trust. We look forward to working with you again!
— Crystal Central Team
Excellent Experience
My order was exactly what I wanted, and it arrived quicker than I expected.
August 26, 2026
Reply from Crystal Central
Thank you for sharing your experience!
We're glad to hear everything came together just as you hoped, and it arrived sooner than expected.
— Crystal Central Team
Reply from Crystal Central
Thank you for your feedback!
We're glad to hear the quality stood out and that everything was completed quickly and efficiently.
— Crystal Central Team
Product is gorgeous
Product is gorgeous. Customer service was excellent. Shipping was prompt and as expected. Would highly recommend
August 22, 2026
Reply from Crystal Central
Thank you for sharing your experience!
We're glad to hear the finished piece turned out beautifully, and we really appreciate your kind words about our team. It's also great to know everything arrived promptly and as expected.
Your recommendation means a lot to us!
— Crystal Central Team
Fantastic Experience & Product
Wonderful experience. The ordering was simple and fast, it was shipped in 6 days, and received 1 or 2 business days after shipping. The product is beautiful, clean, and the engravings were perfect. Will definitely be ordering more from you again!
August 21, 2026
Reply from Crystal Central
We really appreciate your wonderful feedback!
We're so pleased to hear the ordering and delivery process went smoothly and that you were impressed with the finished piece and engraving. We look forward to creating more awards for you in the future!
— Crystal Central Team
Reply from Crystal Central
Thank you for your review!
It's great to hear the crystal plaques turned out beautifully.
— Crystal Central Team
I heard about this from someone else at…
I heard about this from someone else at work who also heard about it from another colleague. The crystal plaque was very nice and also had a good weight to it. It was beautiful. The turnaround time of production and shipment was also very quick for such great quality.
August 19, 2026
Reply from Crystal Central
We're so glad you found us through the recommendation of others!
It's wonderful to hear you were pleased with the crystal plaque and its quality, as well as the quick turnaround. We truly appreciate you sharing your experience.
— Crystal Central Team
Quality Item and Workmanship
I was very impressed at the professionalism of the person I spoke with on the phone. The product turned out beautiful and I was very impressed. Your company does excellent work! This is a quality item and I will be please to give it as a gift. You should be very proud of your staff! We also received it ahead of schedule!
August 18, 2026
Reply from Crystal Central
Thank you for sharing your experience!
We're so pleased to hear you were impressed with the finished piece and the professionalism of our team. It's especially nice to know you're pleased to give it as a gift, and we're glad it arrived ahead of schedule.
We truly appreciate your kind words about our team!
— Crystal Central Team
Reply from Crystal Central
We appreciate your review!
We're glad to hear our team was attentive and responded promptly throughout the process.
— Crystal Central Team
Easy to order and work with
July 31, 2026
Reply from Crystal Central
Thank you for your feedback!
We're glad to hear the ordering process was easy and everything went smoothly.
— Crystal Central Team
The response for editing the design was…
The response for editing the design was quick. I was surprised that they worked on the weekend. I had several changes to make and they followed through with my requests.
The shipping was reasonably quick and the product nice.
I like the presentation box as well.
August 10, 2026
Reply from Crystal Central
Thank you for taking the time to share your feedback!
We're glad to hear our team responded quickly to your design changes. It's also great to know you were pleased with the finished piece and the presentation box.
— Crystal Central Team
I have been using this company for the…
I have been using this company for the last 7 years and I have had a wonderful experience my customers love the crystal.
July 27, 2026
Reply from Crystal Central
Thank you for choosing Crystal Central over the years!
We're honored to have been part of so many meaningful moments over the past seven years. It's especially rewarding to know your customers love the crystal awards. We truly appreciate your kind words.
— Crystal Central Team
Crystal Central made this very special…
Crystal Central made this very special event perfect. The ordering process was so simple that I was afraid to trust them at first. They have such valuable experience helping make special occasions special. Thanks to you all.
August 10, 2026
Reply from Crystal Central
Thank you for your kind review!
We're honored to know we could help make such a special occasion even more memorable. It's wonderful to hear the ordering process was simple and that our team's experience made the process easy for you. We really appreciate your feedback.
— Crystal Central Team
Reply from Crystal Central
Thank you for your kind feedback!
We're so pleased to hear you were happy with the finished product and the communication throughout the process. Thank you for taking the time to share your experience!
— Crystal Central Team
Was extremely please with the quality, personalization, and speed in which the plaque was created.
Ordered a crystal plaque for a co-worker who was retiring. Not only was it very impressive, but was boxed in a very professional manner with foam inserts and cut outs, displaying the plaque in a beautiful way before it is even removed from the box. Agency emblem and personalized statement was engraved with color added. It was delivered in ample time, surprisingly fast. While I hate to see this co-working go, I'm eager to see their face when he opens the gift. It quality and personalization of the plaque is certainly worthy of the years of dedication this employee provided.
August 12, 2026
Reply from Crystal Central
Thank you for your thoughtful review!
We’re honored to have been part of such a meaningful retirement tribute. It means a great deal to know the crystal plaque reflects the years of dedication being celebrated, and we hope it makes the presentation a truly memorable moment for the recipient.
— Crystal Central Team
Beautiful plaques
Beautiful plaques
Hard to choose which plaque, but once you do, the process is quick and easy. We even made changes, and that did not slow anything down. Highly recommend.
August 12, 2026
Reply from Crystal Central
Thank you for your kind review!
We're glad to hear the process was quick and easy, and that the requested changes were completed smoothly. It's great to know you were pleased with the finished plaque.
We truly appreciate your recommendation!
— Crystal Central Team
I was nothing but pleased with the gift…
I was nothing but pleased with the gift I purchased from Crystal Central. The lady at their end of the phone was so helpful and patient. I received my purchase in record time and was very impressed with the quality and workmanship. I will definitely order from them again if the occasion occurs.
July 24, 2026
Reply from Crystal Central
Thank you for your thoughtful review!
We're delighted to hear our team was helpful and made the process easy, and that the finished award impressed you with its quality and craftsmanship. Your kind words truly mean a lot to us, and we'd be honored to work with you again.
— Crystal Central Team
We keep coming back to Crystal Central
This is our third time using Crystal Central for purchasing awards. The design and ordering processes are clear and simple. Items are shipped quickly and fairly priced. I highly recommend using Crystal Central for your award needs.
August 7, 2026
Reply from Crystal Central
Thank you for your continued trust!
We're delighted to hear the design and ordering process is clear and simple, and that your orders arrive quickly every time. Your recommendation truly means a lot to us.
— Crystal Central Team
everything is fine
August 7, 2026
Reply from Crystal Central
Thank you for your review!
We're pleased to hear everything went smoothly. We appreciate your feedback.
— Crystal Central Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.