Crystal Central Reviews 

7,559
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 323 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the gorgeous crystal plaques and awards exceed expectations, featuring pristine engraving and exceptional craftsmanship. Shoppers find that the ordering process is simple, noting that helpful support teams readily assist with custom designs and mockups. Buyers also love the remarkably fast turnaround times, reliable communication, and careful packaging that ensures safe delivery. However, some people mentioned minor frustrations, such as orders moving to processing too quickly before updates could be made, proofs lacking background contrast, or items arriving with residue requiring cleaning. Despite these occasional hurdles, consumers remain extremely satisfied and eager to make future purchases.

What people talk about most

Product

Customers had positive experiences with product, expressing overwhelming satisfaction with the exceptional... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items such as engraved... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting that packages arrive... See more

Service

Reviewers mention positive feedback about service, frequently highlighting quick turnaround times, fast... See more

Order

People report positive experiences with order, highlighting that the process is simple, clear, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Crystal Central did an amazing job getting us the request plaque. We ran into an issue when someone on our side missed placing the order. Crystal Central worked to get the product made and ensured... See more

Company replied

Rated 5 out of 5 stars

Turn around is often faster than expected, communication reliable, and the ability to work with supplied images is invaluable. Our plaques come out beautiful every time and are a joy to present. Thank... See more

Company replied

Rated 5 out of 5 stars

This has been my fourth purchase from Crystal Central. I have gotten a different crystal piece each time. They have all been nothing short of magnificent! There is a very quick turnaround providing a... See more

Company replied

Rated 5 out of 5 stars

This is our fourth order with Crystal Central! Our church has been ordering from them for a very long time. Their products and shipping is absolutely stellar! This order was fantastic. We placed an or... See more

Company replied



Company details

  1. Trophy Shop
  2. also in
  3. Art Supply Store

Written by the company

Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion

Written by the company

EXCLUSIVE CRYSTAL DESIGNS
A multitude of award and gift ideas With samples designed by the experts.
FREE ENGRAVING
Free deep-etch engraving For all awards and plaques.
FASTER DELIVERY SERVICE
Your order will be at your doorstep Within 72 hours using EXPRESS service.

Easy Ordering & Quick Delivery

Great selection of products, each award 100% customizable to your own.

Enjoy rush service with delivery within 5 days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(7,559)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and fast service and response

Helpful and fast service and response. Shipping was very quick and arrived much earlier than expected. Quality of the items are always superb!

May 4, 2026
Crystal Central logo

Reply from Crystal Central

We’re glad the service and communication felt fast and helpful, and that your order arrived even sooner than expected.

Hearing that the quality continues to stand out really means a lot.

— Crystal Central Team

Rated 5 out of 5 stars
Crystal Central logo

Reply from Crystal Central

We’re glad the quality and presentation stood out.

Thank you for sharing your thoughts.

— Crystal Central Team

Rated 5 out of 5 stars

Amazing Crafts

Every year, I order 5 to 10 crystals and it's always amazing to see the awardees' reactions whenever these beautiful crystals are presented. Just love your product! Keep up the great work!

May 1, 2026
Crystal Central logo

Reply from Crystal Central

It’s wonderful to hear the crystal awards continue to create such meaningful reactions year after year. Knowing the recipients enjoy them so much makes this kind of recognition especially rewarding.

We truly appreciate your support and kind words.

— Crystal Central Team

Rated 5 out of 5 stars

The price made the gift affordable

The price made the gift affordable. Quick delivery, and quality services.

May 1, 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your kind review!

We’re glad the gift met your expectations and that everything arrived quickly with quality service throughout the process.

— Crystal Central Team

Rated 5 out of 5 stars

The ordering process is very easy and…

The ordering process is very easy and the product looks fantastic and was delivered in a very short period of time!

May 1, 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your kind words!

We’re glad the ordering process was easy and that the final piece arrived quickly and looked fantastic.

— Crystal Central Team

Rated 5 out of 5 stars

Awesome Customer Service

The questions I had were answered in a very timely and professional manner. Extreme care precision was taken to make the product I ordered was set up just as I requested.

April 18, 2026
Crystal Central logo

Reply from Crystal Central

We’re glad the communication process felt prompt and professional, and that the final piece reflected the care and precision you were looking for.

It’s great to know everything came together just as requested.

— Crystal Central Team

Rated 5 out of 5 stars

beautiful work every time we get a…

beautiful work every time we get a plaque and we get it fast.

April 17, 2026
Crystal Central logo

Reply from Crystal Central

We’re so glad to hear the plaques have continued to arrive quickly and look beautiful each time.

We truly appreciate your support.

— Crystal Central Team

Rated 5 out of 5 stars

Always a great product

Always a great product! Very quick turn around!

May 1, 2026
Crystal Central logo

Reply from Crystal Central

It’s great to hear the product has continued to meet your expectations and that the turnaround has stayed consistently quick.

We appreciate your support.

— Crystal Central Team

Rated 5 out of 5 stars

Easy and quick to place my order

Easy and quick to place my order. The award was beautiful and professional looking. Very happy working with this company.

April 9, 2026
Crystal Central logo

Reply from Crystal Central

We’re glad the ordering process was quick and easy, and that the award turned out beautifully and professionally.

It was a pleasure working with you as well.

— Crystal Central Team

Rated 5 out of 5 stars

The details,quality of the work

The details,quality of the work. We are just very pleased with everything that was done from the ordering process payment process shipping process receiving the product. Everything was first class.

April 10, 2026
Crystal Central logo

Reply from Crystal Central

We’re glad to hear the entire experience came together so smoothly, from ordering through to receiving the final piece. It’s great to know the quality and detail stood out and that it all felt first class.

— Crystal Central Team

Rated 5 out of 5 stars

ALWAYS AMAZING!

ALWAYS AMAZING!

April 24, 2026
Crystal Central logo

Reply from Crystal Central

So glad to hear it’s continued to be an amazing experience. We appreciate your support.

— Crystal Central Team

Rated 5 out of 5 stars

Another great finished product

Another great finished product. Returned customer and would definitely do business in the future.

April 24, 2026
Crystal Central logo

Reply from Crystal Central

It’s great to hear the finished piece came out well again and that the experience has continued to meet your expectations.

We appreciate your support and look forward to working with you in the future.

— Crystal Central Team

Rated 5 out of 5 stars

Excellent and timely

Excellent and timely

April 22, 2026
Crystal Central logo

Reply from Crystal Central

We’re glad to hear the piece arrived quickly and met your expectations.

— Crystal Central Team

Rated 5 out of 5 stars

Product was as advertised

Product was as advertised. Great feedback and quality work.

April 7, 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your kind words!

We’re glad the final piece matched your expectations, and that both the communication and craftsmanship stood out.

— Crystal Central Team

Rated 5 out of 5 stars

Fast and Friendly

I always get my artwork and order fast! Anytime I have had to reach out, everyone is SUPER friendly and helpful!

April 20, 2026
Crystal Central logo

Reply from Crystal Central

It’s great to hear the turnaround has been consistently fast and that our team has been helpful whenever you’ve reached out. That kind of experience is exactly what we aim for.

Thank you for your continued support—we truly appreciate it.

— Crystal Central Team

Rated 5 out of 5 stars

This is my second purchase from this…

This is my second purchase from this crystal central and I have never been disappointed. They do a great job.

April 22, 2026
Crystal Central logo

Reply from Crystal Central

It’s great to hear everything has been consistently meeting your expectations. We’re glad the experience has been a positive one each time.

— Crystal Central Team

Rated 5 out of 5 stars

This is the fourth time I have ordered…

This is the fourth time I have ordered from your company and each time the order was perfect, on time and looked great. Thank you.

April 18, 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your continued support—we really appreciate it.

It’s great to hear everything has been consistent each time, from the quality to the timing, and that the pieces have continued to meet your expectations.

— Crystal Central Team

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