CS Suppliers Reviews 

1,297
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered fridge freezer just before midnight on Monday night, it was delivered by lunch time the next day. Brilliant service 👏

Rated 3 out of 5 stars

i have applied countless times via email weeks and weeks ago no reply ..my partner then phoned to apply and was told to do it online in which he did 1 month ago and havent heard back he then phoned b... See more

Rated 5 out of 5 stars

Made purchase on Thursday and item was with me on Friday morning. Had call prior to delivery. I only sorry I didn’t get my delivery drivers name. He was absolutely brilliant! Kind, understanding and... See more

Company replied

Rated 5 out of 5 stars

Great service bought cooker and fridge online late on Friday night. Got call Monday morning as to when delivery would suit arrived Tuesday installed quickly never caught installers name. But he was gr... See more

Company replied

Company details

  1. Appliance Store

Written by the company

For over 40 years CS Suppliers has been one of Northern Irelands leading independent electrical retailers. As well as trading from premises in Belfast's city centre we also sell online across the UK. We are members of Euronics, Europe’s largest independent electrical buying group which gives us the buying power to compete in this very competitive marketplace. Friendly advice, high levels of customers care, and competitive prices on a wide range of kitchen appliances and television, have been the hallmark of our success.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,297)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Cs suppliers are excellent 5 star…

Cs suppliers are excellent 5 star service ,unfortunately delivery service was shocking parcelforce delivered the item ,smashed the glass turntable outside of our house ,left the broken item in the gutter ,but still left the item with no mention of the damage .iopened package ,found the turntable missing then had to go outside and sweep up the smashed item ,so zero stars for parcel foce a proper bunch of clowns ....

June 8, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service, very prompt delivery. Dok station is perfect. Love that every instrument has a space to store it on the Dok. Great to have the additional attachments too.

June 6, 2022
Rated 5 out of 5 stars

Excellent service from CS

Excellent service from CS. They were cheaper than others for the same Dyson product. Dyson themselves were out of stock. Very pleased with CS who kept us informed and also our Dyson cordless V10. Wish we had bought one years ago.

June 5, 2022
Rated 5 out of 5 stars

Needed fridge freezer

Needed fridge freezer, received fantastic service from the salesman to the delivery driver could not fault them,thoroughly recommend. Alan

June 2, 2022
Unprompted review
Rated 1 out of 5 stars

Nonexistent Customer Support

Nonexistent Customer Support. Ordered Dyson vacum cleaner on Saturday, straight away received confirmation email and another email advising me that it will be delivered by Parcelforce within 2 working days. They also provided tracking number. So far so good. Two working days later nothing delivered. Checked tracking number, it said not recognised. Sent an email to CS Suppliers asking about delivery and never received an answre. Tried calling, nobody takes the call, left the message but no contact from them. Finally after about 5 working days Parcelforce tracking is recognised and apparently item is out for a delivery. Never got delivered and next day still not changes at tracking pages, only that it was out for a delivery day before. Having to deal with one bad company is bad enough, but having to deal with two (CS Suppliers and Parcelforce) it’s extremely difficult. I still haven’t got my item and I will ask PayPal for money back.
I made a rookie mistake of not checking reviews, as it appears that my case was not an isolated one. Would not recommend dealing with CS Suppliers. No communication effort whatsoever, so if you have a problem, be prepared for extra frustration. Parcelforce will get their separate 1 star review also.

May 8, 2022
Rated 1 out of 5 stars

Bosch microwave

I ordered a Bosch white microwave, the one that arrived was stainless steel. I appreciate that mistakes are made, however I then called the company and was advised that someone from parcel force would pick up the item and I would then receive my correct order. No courier turned up the next day, I called again and was advised that I should now wait for a call next week for someone to pick up the item for return. So, I am still waiting for the correct microwave to be delivered.

This is not what I call good customer service.

May 8, 2022
Rated 5 out of 5 stars

On delivery of a replacement fridge

On delivery of a replacement fridge, we discovered we had made a mistake in our measurements and consequently the fridge was too big for the alloted space. I sheepishly explained to C S Suppliers fully expecting lots of tutting and sharp intakes of breath. But no, they didn't blink an eye and were more than happy to supply a replacement which arrived as promised 48 hours later Excellent service on what was already a competitively priced product. Would heartily recomend.

May 7, 2022
Rated 5 out of 5 stars

Superb friendly service.

I have placed two orders with CS Suppliers this year because of their stock levels and great prices.
In January two large Sony TVs were delivered the next day and I just ordered a Bosch fridge freezer, washing machine and tumble dryer, all delivered and fitted the next day. Where would you get it? superb, friendly service, I can't fault CS Suppliers.

May 6, 2022
Unprompted review

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