CS Suppliers Reviews 

1,296
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

i have applied countless times via email weeks and weeks ago no reply ..my partner then phoned to apply and was told to do it online in which he did 1 month ago and havent heard back he then phoned b... See more

Rated 5 out of 5 stars

Made purchase on Thursday and item was with me on Friday morning. Had call prior to delivery. I only sorry I didn’t get my delivery drivers name. He was absolutely brilliant! Kind, understanding and... See more

Company replied

Rated 5 out of 5 stars

Ordered my tumble dryer on Saturday night and it was delivered on Monday morning. The driver called me to let me know he was on his way. He was very chatty and pleasant. Would definitely buy again fro... See more

Rated 5 out of 5 stars

Great service bought cooker and fridge online late on Friday night. Got call Monday morning as to when delivery would suit arrived Tuesday installed quickly never caught installers name. But he was gr... See more

Company replied

Company details

  1. Appliance Store

Written by the company

For over 40 years CS Suppliers has been one of Northern Irelands leading independent electrical retailers. As well as trading from premises in Belfast's city centre we also sell online across the UK. We are members of Euronics, Europe’s largest independent electrical buying group which gives us the buying power to compete in this very competitive marketplace. Friendly advice, high levels of customers care, and competitive prices on a wide range of kitchen appliances and television, have been the hallmark of our success.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,296)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Very helpful sales advisor who took order and advised of a fast delivery. All this happened and old appliance was removed too.

August 24, 2022
Unprompted review
Rated 4 out of 5 stars

Received the Dyson fan that I ordered…

Received the Dyson fan that I ordered and was not happy with it. Rang CS within two days to ask for a refund and was told that I would lose 25% as I had opened the product. How are you supposed to know if you like the product or not if you don’t open the box? Rang Dyson and they said if I had ordered with them I would of got a full refund. Would NEVER use this company again. Absolute no customer service.

CS Supplies asked me to get back in touch and offered to collect the fan and refund me with a much smaller deduction. A much happier outcome and this has restored my faith in their customer service. I would like to change my opinion of them.

August 16, 2022
Unprompted review
CS Suppliers logo

Reply from CS Suppliers

Hello, Thank you for sharing your rating with us and the community.
First of all, I would like to apologize for the inconvenience caused.
C.S Suppliers a high street retailer and unfortunately the only way to test our items is in store.
It does clearly state information regarding restocking fees on our returns policy online.
There would be a restocking fee of up to 25% as we are not able to sell the item as brand new.
Dyson sometimes has a money back guarantee that extends to independent retailers, but at the present moment this does not apply to us.
If you could please call me on 02890 241181 I would like to get this resolved for you.
Kind regards

Rated 5 out of 5 stars

Bought online

Great service bought cooker and fridge online late on Friday night. Got call Monday morning as to when delivery would suit arrived Tuesday installed quickly never caught installers name. But he was great and very helpful excellent service all round. Would not hesitate a moment to recommend them to anyone. Will definitely be buying from them again. Many thanks .

August 2, 2022
Unprompted review
CS Suppliers logo

Reply from CS Suppliers

We are so grateful for your 5-star review.
Thanks for sharing your rating with us and the community.
We look forward to seeing you again soon.
From all the team at CS Suppliers, Thank you.

Rated 5 out of 5 stars

Cooker replacement

My cooker was losing the will to live. I was looking for somewhere local who could maybe beat Currys. Found CS Suppliers online. Great prices with fre÷ delivery. I ordered online on Friday evening and my cooker was delivered before lunchtime on Monday. Great service and delivery driver. Thanks.

July 26, 2022
Unprompted review
CS Suppliers logo

Reply from CS Suppliers

We are so grateful for your 5-star review.
Thanks for sharing your rating with us and the community.
We look forward to seeing you again soon.
From all the team at CS Suppliers, Thank you.

Rated 5 out of 5 stars

Excellent Customer service & Delivery

Excellent Customer service & Delivery. Very Good Bargain

I ordered Dyson Cyclone V10 Animal Extra vacuum cleaner and got it delivered few days later. Throughout their communication and tracking were good. Although couple of items were missing on the first delivery this was fixed when i called and made them aware and they dispatched the missing ones. Highly recommend them

July 8, 2022
Unprompted review
CS Suppliers logo

Reply from CS Suppliers

Thanks for sharing your rating with us and the community.
We're always looking for ways to improve our business but it's great to know that we are on the right track.
Please let me know if there is anything else we can do to make your next visit even better.
Kind regards.

Rated 5 out of 5 stars

Fab service

Fab service. Easy to use website and ordering and delivered in extra fast time.

July 6, 2022
Unprompted review
CS Suppliers logo

Reply from CS Suppliers

We are so grateful for your 5-star review.
Thanks for sharing your rating with us and the community.
We look forward to seeing you again soon.
Kind regards.

Rated 5 out of 5 stars

Cheap with quick installation!

I bought an oven and hob package for such an incredible deal, much cheaper than elsewhere. They called quickly to arrange installation and the guy who installed it was really friendly and quick! Would highly recommend this business!

June 8, 2022

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