I have bought from your company previously, youve provided great service, delivery as stated, excellent products,great price....I am well pleased with my purchases. Love this site such a fabulous choi... See more
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Lovely charm for our granddaughter, a beautiful present, quality purchase. It was a surprise present and she loves it!
Another fantastic purchase from cuba lily. Delivered within two days of ordering in excellent condition with a cuba lily bag which was a lovely surprise. Love this site such a fabulous choice would no... See more
Ordered a nomination bracelet for daughters 21st. I asked for charms to be placed on bracelet. Arrived in beautiful presentation box with gift bag too. Quick delivery. So happy with my purchase Wou... See more
Company replied
Company details
Written by the company
UK Online Jewellery Retailer. Explore our Stunning Range of Designer Jewellery and purchase online safely from the comfort of your home with Free UK Delivery. Next Day and Worldwide Delivery Options are available too.
Contact info
Cuba Lily House, NE27 6HQ, Newcastle upon Tyne, United Kingdom
- 03330150666
- enquiries@cubalily.co.uk
- www.cubalily.com
Beautiful charm excellent service 💕…
Beautiful charm excellent service 💕 will use this company again
May 4, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
I would buy again
Lovely bracelet , not chunky nice and delicate , the charms were lovely too
May 3, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Joma lamb bracelet.
I paid for 48 (AIMS) delivery but took longer but came a day later. I would know next time just to opt for cheapest delivery.
I did email them to find out where it was and they were able to track it and offered a refund (as it was for a birthday present). I ended up keeping it as the bracelet was lovely.
May 3, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
I received my order within 2 working…
I received my order within 2 working days. Very pleased with the service provided 5 stars in my opinion👍😁
May 3, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
A lot of choice and value for money
A lot of choice and value for money, very quick delivery.
May 2, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Quick and excellent service
May 1, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Highly recommend, great service
Easy website to navigate and order from. Great communication by email and order status, delivery earlier than target date given. Charms beautifully wrapped and presented. Will use again.
May 1, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Every please with what I ordered
May 1, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
NOMINATION BRACELET AND CHARMS
VERY HAPPY WITH MY PURCHASE OF A GOLD STARTER BRACELET AND FLAG CHARM RECEIVED QUICKLY AND NICELY PACKAGED, WILL DEFINITELY ORDER AGAIN FROM CUBA LILY
April 30, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Perfect in EVERY way...
A beautiful charm, fine detail and perfect colour. The delivery was quick and followed my post guidelines. The charm came packaged beautifully including a gift bag.. I would DEFINITELY buy from Cuba Lily again...
April 29, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Amazing service and lovely products
April 28, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Brilliant company !
Brilliant company !
I buy all my lasses nomination charms from Cuba Lily. Always beautifully packaged and the free Cuba Lily pens you get with every order are great. Highly recommend
April 28, 2021
Unprompted review
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Great!!!!
First time I used this website and pleasantly surprised. Good product, fast delivery and good customer service. What more can you want? Would definitely use again!!
April 28, 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Not genuine nominations
The item did arrive ( two stars not one) but it was late.
When it came my mum said the packaging was ok. But the product is not genuine. There was a dent in it which she had to take it to be polished out and then it took 3 hours to get it on one of her bracelets as it is slightly to small. She wasn’t going to tell me but then she didn’t want me to order her another one from here.
April 27, 2021
Reply from Cuba Lily
Dear Michelle Fletcher
I’m very sorry to hear you’ve been unhappy with your order.
I’ve investigated this for you and the system shows you ordered the charm on the 21st after the cut off time so it was despatched on the 22nd. According the system you opted for free UK delivery which is 3-7 working days which means you must have received the charm within the timeframe as it is only the 28th today and deadline would have been 29th.
We only sell genuine nomination charms and assure you we would not send counterfeit.
We can arrange to exchange the charm at no cost to you or return for refund.
Please advise how you would like to proceed.
Kind regards
Michael
Cuba Lily
MD
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