Cubicle 7 Entertainment Reviews 

284
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Has been four weeks since my order for the Sons of Russ book went missing. Customer service is painfully slow, they contacted me last week saying they reached out to their US distributor about sorti... See more

Company replied

Rated 3 out of 5 stars

Misinformation and dreadfull comms. I pre-ordered 2 books in January, got an email in March saying they would be shipped next month and followed up with them through all of May and into June. These ha... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent customer service. Regarding the return of a damaged product – these things can happen – Cubicle 7 went above and beyond in terms of speed and with a no-nonsense, “say no more... See more

Company replied

Rated 5 out of 5 stars

You guys are onto something awesome, wrath and glory has soo much protentional. please focus on datasheet's and assisting the home brews that appear for apps and character sheet creation. look at the... See more

Company details

  1. Book Publisher

Written by the company

We're the multi award winning team behind Warhammer Age of Sigmar: Soulbound Roleplaying Game, Warhammer 40,000 Wrath and Glory Roleplaying Game, Warhammer Fantasy Roleplay Fourth Edition, Doctor Who Roleplaying Game, The One Ring™ Roleplaying Game, Adventures in Middle-earth™ and many more!


Contact info

3.8

Great

TrustScore 4 out of 5

284 reviews

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3.8

All reviews

(284)

16 reviews in the last 12 months

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Rated 3 out of 5 stars

Costumer service?

Two times now, I've put in a request with costumer services and have received no response. Orders are packed well and delivered in good time.

September 4, 2024
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Reply from Cubicle 7 Entertainment

Hi there, we apologise if you have not received a response. Our team will respond to your query as soon as possible.

Rated 5 out of 5 stars

Foundry Modules completely worth the price

Product was actually even better than I expected. The foundry modules I purchased are all absolutely fantastically put together. My only wish is that there were more maps.

September 4, 2024
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Reply from Cubicle 7 Entertainment

Hi Cameron, thank you for the positive review! We appreciate your feedback and will be sure to take it on board for future modules. All the best, C7 Team

Rated 2 out of 5 stars

The foundry vtt packages are lackluster

The foundry vtt packages are lackluster

August 20, 2024
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Reply from Cubicle 7 Entertainment

I'm sorry you found them lackluster, If their is a particular Foundry VTT Module please contact customer services to share your experience as we try to ensure that the highest level of quality and care goes into our games.

Rated 1 out of 5 stars

Poor return policy

Many of this company's customers are incarcerated. Incarcerated individuals have no control over the prison removing the packaging off their books. I purchased a book for my incarcerated husband's birthday, and it turned out he already had that one from another friend. So when he wanted to return the book, cubicle 7 said he couldn't bc the book was out of the packaging even though the actual book had no damage. I can't ever purchase from this company again knowing I can't get my money back if a mistake is made. Treat your incarcerated customers better.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

A Life Well Lived is Money Well Spent

I saw the Glass Cannon Network play A Life Well Lived as part of their GenCon videos. This game supplement looked fun, so I purchased it with the help of a friend. So far I've used the book to make three characters and after each character creation session, someone wanted to make another one. A Life Well Lived has single handedly convinced me to start playing D&D again. I am aware that at some point I will have gone over most of the options presented in the book. That said, I am motivated to pour over the books I have and brew up my own tables so I can stretch out the customization and use it for years to come. Thank you to the whole Cubicle 7 team for creating such a beautiful book. I have barely scratched the surface of what this book offers. It was shipped really fast, and I am actively showing it to whomever is willing to talk about TTRPGs.

August 19, 2024
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Reply from Cubicle 7 Entertainment

We're so happy to hear that! I'll make sure the team see this review. :) I'd also recommend checking out Uncharted Journeys as its a travel supplement and will definitely make your journeys more enjoyable. Happy Gaming!! - C7 Team

Rated 1 out of 5 stars

Bad return policy and customer service

A lot of your customers are incarcerated and have no control over how their book arrives to them. If the book is taken out of the packaging, but still in good condition, there is no reason you cannot receive the return and resell it. I recently purchased a book for my incarcerated husband as a gift which turned out to be one he already had that someone else had purchased for him. When it arrived to the prison, it was opened by prison staff and delivered to my husband. And now he can't return it bc you say it can't be opened. I'll never purchase through cubicle 7 again. I can't afford the mistake.

August 18, 2024
Rated 5 out of 5 stars

Doctor Who: Sixty Years of Adventure

Once again, Cubicle7 proves to be a reliable publisher: the “Doctor Who: Sixty Years of Adventure” books are remarkably well written and produced, delivery is impeccable, and the free pdf is a welcome bonus.

July 24, 2024
Rated 4 out of 5 stars

The books are fantastic and provide a…

The books are fantastic and provide a lot of lore. However, the only issue I have is the delivery time as I am still waiting on the material and it has been just under a month

July 19, 2024
Cubicle 7 Entertainment logo

Reply from Cubicle 7 Entertainment

Hi Chad, We're sorry you didn't have a speedy delivery. If you email your order number to info@cubicle7games.com we will track down your order and ensure its been delivered.

Rated 3 out of 5 stars

Download suck

Download suck. Death on the reik was purchased with discount from external site and it is just anoying to get it. On your site, there is error masage and you cant find why if you dont remember it.

July 18, 2024
Cubicle 7 Entertainment logo

Reply from Cubicle 7 Entertainment

Hi, Apologies for the confusion. When purchasing a digital game from us you receive the title in your C7 account library where it can be downloaded, as well as a link to DrivethruRPG ( a massive digital rpg site) where you can also download it there and add it to your Drivethrurpg library.

Rated 4 out of 5 stars

My order arrived quickly and undamaged.

My order arrived quickly and undamaged.
The download provided by drivethrurpg.com is kinda wack having to create an account and all. I wished you guys would host your own file-server but I can understand why you are outsourcing it.

June 18, 2024

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