Affordable cues with beautiful designs. I ordered a package deal that came with all the essentials to get me started for my new hobby. I also received my order quicker than expected. The quality is aw... See more
Company replied
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Review summary
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I purchased the Z Fusion Carbon Fiber Pool Cue (Blue Burl Wrapless). It cost less than $400.00. It has the Z Luc Nitro shaft. It plays better, with less deflection than my more expensive cues. It's... See more
I had a small issue with the engraving on the original shaft. Customer service contacted me immediately and quickly sent me a new shaft. Shaft performs great and looks amazing. A++ customer service... See more
Product was as advertised. Delivery was pretty quick, about two weeks I believe. Much faster than previous purchases.
Company details
Written by the company
Cuebots is a pioneering platform specializing in next-generation billiard cues made entirely from premium carbon fiber, integrated with proprietary core technology to deliver exceptional performance, maximum durability, and absolute stability under all conditions. Guided by the philosophy “Made by players. For players.”, Cuebots places the player experience at the heart of every innovation. Every cue is meticulously engineered to deliver the ultimate sense of control, precision, and confidence — from aspiring beginners to elite professionals. Beyond crafting cues, Cuebots defines a new standard in modern billiards — the perfect harmony of advanced materials, refined design, and timeless value.
Contact info
N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan Ward, 100000, Hanoi, Vietnam
- cs@cuebots.com
- www.cuebots.com
4.5
Excellent
75 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Ordering was made easy
Ordering was made easy. Prices were very fair. Shipping was quick and accurate. Would definitely buy from them again.
March 27, 2026
great cue for the cost
March 26, 2026
5 star*****
Absolutely 10/10 all around, couldn’t recommend CueBots enough. From the fast email replies, great customer service, and stunning cue, I had an overall great experience with their team.
April 2, 2026
Unprompted review
Shipping takes too long
I like the shaft albeit, a little long. But it took almost a month to receive it after placing the order. Also, I would expect it to come with a protector cap for the amount it cost. A very little investment to make it a high quality service.
March 20, 2026
Reply from CUEBOTS
Dear Tim,
Thank you for your honest feedback and for taking the time to share your experience. We are glad to hear you are enjoying the shaft.
Regarding the shipping time, your order included a shaft with the Mini Qloc joint, which is a specialty configuration with very limited demand in the US market. As a result, this particular item is not stocked locally and ships directly from our manufacturing facility in Vietnam. We understand this results in a longer wait time, and we sincerely apologize for the inconvenience. We should have communicated this more clearly at the time of purchase, and we will work on improving transparency around estimated delivery times for items shipped internationally.
As for the protector cap, we appreciate the suggestion and have noted it as valuable feedback for our product team.
We hope you continue to enjoy the shaft, and we look forward to serving you better in the future.
CUEBOTS Support Team
You're emailing me about a shaft and…
You're emailing me about a shaft and glove I haven't received yet.
I'll receive it Saturday after almost a month of ordering.
I won't be using CUEBOTS again.
Best Regards,
Jason Cope
March 24, 2026
Reply from CUEBOTS
Dear Jason,
Thank you for your feedback. We are glad your order arrived on Saturday as expected.
As your shaft included a customization request, it was produced and shipped directly from our manufacturing facility in Vietnam, which carries a longer lead time than standard locally stocked items. While this timeframe was communicated at the time of purchase, we truly hear your frustration and take it seriously.
We are actively working on improving our production and shipping timelines to ensure a better experience for our customers in the future. Your feedback plays an important part in helping us get there.
We hope the shaft and glove are performing well for you, and we would love the opportunity to serve you again. Please feel free to reach out to us at cs@cuebots.com anytime.
CUEBOTS Support Team
Very good follow up
Very good follow up! Quick response for my email. Feeling secure because of the
money involved! Sorry I missed the gratuity left glove!
March 25, 2026
Ordering was easy
Ordering was easy, delivery took 2 weeks as anticipated and arrived in perfect condition.
March 20, 2026
Product was as advertised
Product was as advertised. Delivery was pretty quick, about two weeks I believe. Much faster than previous purchases.
March 21, 2026
My first order somehow got lost
My first order somehow got lost. But this amazing company reissued my order immediately and it came with no issues. Great service thank you
March 24, 2026
Unprompted review
Quebot 3 serpent
I play with this stick all d time now instead of my $1200 predictor
February 27, 2026
Order process and price
Order process and price. I've also liked the quality of the products. The shafts play amazing.
February 25, 2026
Outstanding shaft
I had a small issue with the engraving on the original shaft. Customer service contacted me immediately and quickly sent me a new shaft.
Shaft performs great and looks amazing. A++ customer service and I wouldn't hesitate to more products from this company.
March 1, 2026
Great carbon shaft for the $$ Super…
Great carbon shaft for the $$ Super fast shipping to seal the deal!
March 2, 2026
The options and prices worked for me
February 23, 2026
Great customer service
February 27, 2026
Ruby Ace pool cue butt
The product was packaged well and delivered fast. The cue butt looks amazing!
February 13, 2026
Genuine product
The website has great cue selections and their prices are affordable
February 20, 2026
Reply from CUEBOTS
Thank you for your kind review! We're glad to hear you enjoyed the selection and found the prices reasonable. We appreciate your support and hope you enjoy your cue.
— CUEBOTS Team
Quick responding friendly customer…
Quick responding friendly customer service excellent pool cue
February 16, 2026
Reply from CUEBOTS
Thank you for your kind words! We're glad to hear you had a great experience with our customer service and that you're enjoying the cue. We truly appreciate your support.
— CUEBOTS Team
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