Cult Beauty Reviews 

I never recive my order and not refund back😒

There was a delay in the delivery however the communication from Cult Beauty and Evri was fantastic. Would not put me off using again 😊

Ordered Monday had delivery upgraded to next day delivery excellent online retailer highly recommend

Great product,service and delivery at a great price. Will undoubtedly reorder through Cult Beauty

Quick delivery and beautifully packaged! Thank you!

Product arrived much quicker than I thought as Cult Beauty upgraded my delivery which was a nice surprise.

Received what I bought - in rapid time! will use again. Not wearing myself, thus can not comment on actual product.

Really disappointed with how Cult Beauty have handled an issue with my advent calendar.

The calendar arrived with multiple items missing, with the missing products having a total value of £149. Despite the individual products being in stock and available to purchase, Cult Beauty offered me just £32 and expected me to return the entire calendar — leaving me at risk of losing the calendar altogether if it subsequently went out of stock.

I tried to resolve this directly with Cult Beauty and also raised a dispute with my card provider, but unfortunately the card provider sided with Cult Beauty.

I have therefore had no option but to take the matter to the Small Claims Court to try to recover the £149 value of the missing items.

I’m sharing this so other customers are aware of my experience. I expected a company of this size to resolve a straightforward issue where items I had paid for simply weren’t included in my order. Instead, I have had to take the matter further just to seek a fair resolution.

Order number 779870475

Perfect items.
Packaged well.
Very fast delivery

Fast delivery and best offers

Fantastic prices, clear delivery updates and fast delivery. Item was packaged well too! Thank you!

Website said advent calendar would be dispatched within 24 hours didn’t arrive the following day contacted customer service they advised as it’s a seasonal item won’t be dispatched till end of September which is when all the calendars get shipped but knew that wasn’t the case as could see people online had ordered theirs and been delivered, then got dispatched later that day, was supposed to arrive today and have still not recieved or heard anything about when it’s going to be delivered.

Great product variety, excellent service, quick delivery

Speedy delivery and the product as described.

The item arrived and was as described however, as a new customer a promotional offer was being ran which has yet to be honoured. I’ve spoken to multiple customer service agents and found that the issue was not escalated as promised and so, have been told to continue waiting. It’s now been over a month and there’s been no resolution so keep that in mind if you wish to make a secondary order based off of promotions.

Ordered some items ready for my trip in Feb. I ordered a Kopari SPF stick thinking it’d have 12 months expiry from opening - they sent me one that expired in December, so in 3 months time, before I’d even opened it. I tried to talk to customer services who just didn’t care, they felt that was a good enough amount of time to use a whole spf stick.
Trying to return it has been a nightmare, they keep sending me links to forms that don’t work, take ages to respond and then just send the same link again. I’ve always had great service from Cult Beauty but as soon as anything is wrong, they couldn’t care less. Really disappointing and will honestly just stick to Space NK moving forwards.

It was extremely extraordinary experience as it got delivered within 12 hours. And also they upgraded my delivery to next day delivery. Nicely packed so much thanks to team for speedy service.

Very easy to order Good prices and speedy delivery

Order received much quicker than expected. Great service easy to use website

I had a fantastic experience with Cult Beauty. I placed a Next Day Delivery order on Saturday for some important makeup items, and they upgraded it to same‑day delivery at no extra cost.
This meant I received everything on Saturday, which completely removed the stress of waiting until the week.
The products were well packaged, authentic, and arrived in perfect condition.
Really impressed with the service — fast, reliable, and thoughtful.