They had a loads of washers to choose from and with the help of the assistant l got exactly what l wanted, it arrived early the next day and the men who delivered and fitted it were brilliant
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From ordering on line and collecting at the store,it was all done within one hour,excellent service very fast.
Sales rep was brilliant. Helped me make informative choice for price and product details. Could not have been more helpful.
Sharon was very knowledgable about the tv i was buying and helped the transaction go through quick and smooth
Company details
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Durham
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 2 Durham City Retail Park, DH1 2RP, Durham, Co Durham, United Kingdom
- 03445610000
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We found the assistant was very helpful…
We found the assistant was very helpful and pleasant
Samsung tv…
Sharon was very knowledgable about the tv i was buying and helped the transaction go through quick and smooth
All done in an hour.
From ordering on line and collecting at the store,it was all done within one hour,excellent service very fast.
Easy store to find ,plenty of…
Easy store to find ,plenty of parking.good choice ,but the staff were not very helpful ,but i did get what i wanted.
They had a loads of washers to choose…
They had a loads of washers to choose from and with the help of the assistant l got exactly what l wanted, it arrived early the next day and the men who delivered and fitted it were brilliant
May use AI-assist with repliesRead more
Stupid screen protector that is useless
I had the protection put on my new smart watch at a cost of £19.99 with a life time guarantee. I went back after a few weeks as it had come off in places. The staff was very helpful and put a new one on. After about 4 weeks it had started to come off again. As I don’t live near the shop I had now found time to go back. I asked for a refund but was refused as it was outside the 30 days so I have had a new one put on. No staff available to do it so had to waste more time waiting around. Not happy with attitude or service

Reply from Currys - Durham
Excellent customer service
Sales rep was brilliant. Helped me make informative choice for price and product details. Could not have been more helpful.
Good company to purchase goods
Stay were friendly and efficient
Stay were friendly and efficient. Longer than expected time for service and help.
Quick and carefully delivered
Staff familiarity with the purchase
Staff familiarity with the purchase. Listening to needs of purchaser and matching to a product. Excellent service helpful staff.
Very good service very clean shop the…
Very good service very clean shop the stuff are very nice to talk to you. Very good service thank you very much.
Service
The sales lady, Sharon, was really helpful and the delivery guys, Des n Bailey were excellent.
Very good sales rep at store and excellent delivery service
Very good sales rep at store.
Tracking and delivery excellent.
Very easy purchase.
The crew people
The crew people, don't unpack the fridge and washing machine. They left everything in the living room.Even though my wife asked for it to be done... I bought it at Currys because they offer that service, yet then they refuse to provide it. It’s not worth buying from Currys anymore.

Reply from Currys - Durham
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







