I paid for a specific time to deliver ...I was emailed confirming time etc ...great Deliverers turned up very very early kept ringing me (but my phone blocks unknown callers ) I thought as severa... See more
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During the year of 2026 I have made several major purchases of white furniture and computer orientated software. No hard sell attitude but useful statements helped me to make my decisions each time. D... See more
Sharon who is a member of staff at currys helped us out huge amounts, she was very friendly and helped us choose the right washer/dryer for us. She told us all the information we needed to know... See more
Excellent from start to finish. Removed old washing machine & installed new one. It was tricky but they persevered and were so helpful and polite. I wouldn’t hesitate to buy from Curry’s again.
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Durham
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 2 Durham City Retail Park, DH1 2RP, Durham, Co Durham, United Kingdom
- 03445610000
4.5
Excellent
106 reviews
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Great shopping experience
Great Customer Service from the team. Guided me through all the options and got a good deal
October 3, 2026
Ordered late in the evening
Ordered late in the evening, picked up next morning, they even carried my TV to the car for me. Priced competitively with other main suppliers
October 3, 2026
10/10 service from James
10/10 service from James - very helpful, clearly explained everything I needed - v satisfied customer
October 1, 2026
Unprompted review
The young man who served me(his name…
The young man who served me(his name was either harley i believe) was exceptionally brilliant. It took a little time to find the correct code for the item I was purchasing but he apologised throughout and had a good conversation going. Would purchase from him again!
October 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Purchased a beko fridge freezer from…
Purchased a beko fridge freezer from Durham store arrived dented supply another one arrived dinted supply another one arrived dented went to Durham store said it was poor the way I’d been treated and met with a real bad attitude of the store manager got a different fridge off another store perfect and cheaper than curry’s will never visit the store in Durham again staff are ignorant and unhelpful also filled in online complaint and haven’t had a response from them since 2 month ago
September 28, 2026
Reply from Currys - Durham
We're so sorry to hear about the repeated issues with damaged deliveries and the negative experience you had at the store. This is certainly not the level of service or customer care we aim to provide. We also regret that your online complaint has not been addressed.
Click and collect
Item was in stock. Bought online and picked up same day. Easy process, no hassle. Great price.
July 9, 2026
If I could have given zero stars I…
If I could have given zero stars I would have. They made it as difficult as they could for me to return a faulty cat flap that id paid £110 for after only having it for 3 months. After two failed collections by the courier (curry's didnt supply a return label the first time. They cancelled the courier the second time) I was told to take it to any postoffice. The postoffice DO NOT accept DPD parcels. I then had to find where I could take it to. I was told it would be replaced within 5 days. 14 days later I had still not received it but after checking my bank account noticed it has been refunded two days earlier. I was told no refund would be given on each of the 3 times I called them. There was no correspondence. No notification of refund. Nothing. Their customer service has to be the worst I have ever dealt with. I also went into the branch where I collected the cat flap from after buying it online to which I got " sorry theres nothing we can do as you bought it online" its the same company, why the hell not? I wanted to log my own complaint and was told I needed to put it in writing and post it!!! I mean seriously currys, what decade do you think it is? A complaint was logged over the telephone eventually which was exculated. I was told I would receive a call back with 24-48 hours. Needless to say that never came. I would never recommend currys to anyone. I was so annoyed and frustrated with them. Avoid at all costs. If you have a problem you will learn to regret your decision to buy from them in the first place.
September 4, 2026
Unprompted review
Reply from Currys - Durham
Hi Lisa, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR74991. Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Thanks - Ben
Great service from start to finish
Great service from start to finish
Drivers and delivery exceptional
September 26, 2026
Great tec guy
The tec guy at curry’s Durham was really friendly and helpful sorted the best deal that we wanted for tv really knew his stuff great guy well satisfied thanks
September 25, 2026
The salesman was very helpful
September 24, 2026
Your personal assintant on theshop…
Your personal assintant on theshop floor was most helpful a polite which makes the experience worth while
September 15, 2026
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