Currys - Solihull Reviews 

14
TrustScore 3.5 out of 5

3.6

Unit C Solihull Retail Park, B90 4LD Solihull, West Midlands, GB


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Rated 5 out of 5 stars

Seamless click-and-collect experience for the Pixel 11 Pro XL! Ordered the new Google Pixel 11 Pro XL online for collection at my local Currys, and the whole process was effortless from sta... See more

Rated 5 out of 5 stars

Great guy so knowledgeable helpful and perfect service Pritpal deserves recognition from the Company as first class service. Thanks Pritpal.

Rated 1 out of 5 stars

After my experience purchasing multiple electrical items one star is too many. Exceptionally poor instore customer service. The Currys phone line is also not fit for purpose. Nearly four weeks afte... See more

Company replied


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys - Solihull

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit C Solihull Retail Park, B90 4LD, Solihull, West Midlands, United Kingdom

  • 03445610000

3.6

Average

TrustScore 3.5 out of 5

14 reviews

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3.6

All reviews

(14)

145,258 reviews in the last 12 months

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Rated 1 out of 5 stars

Shirley retail park solihull

I only went again for a tumble dryer you always have to find somebody to help you a lot of standing around ,when I did get some help after calling somebody it was a night mare with the paper work because I had it with my purchase all I wonted to now what date it comes & how much a month she told me to go to the bank they will sort it out so I did they dident know what curry’s were on about on the paper work she give me there was no sort code or bank details for creation so I had to go back to curry again I manage to talk to someone & they rang creation at last another hour I was in there finally I got there detail when to start paying so then I had to go back to the bank & get it set up I really don’t think they know what they are doing I should of gone else were wish I had of done I haven’t got the dryer yet & I’m already paying for it’

August 28, 2026
Currys  - Solihull logo

Reply from Currys - Solihull

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR82156

Rated 1 out of 5 stars

Disappointing experience

Normally, I would give 5 stars, as we have bought a few items from there and always received good service.
But I am shocked by the service we have received to date.
We ordered a fridge/freezer, which was supposed to be delivered on Sunday, 23/08/2026. I then received a voicemail saying it had been cancelled as the item had been damaged. Therefore, they will send us a replacement on Tuesday 25/08/2026.
I called Currys to find out what time the delivery would be, only to be told the item is out of stock, so I would not be getting a delivery. I asked to speak to a Manager or Supervisor, which they could not accommodate. So I now have to go into the store to get an explanation. But will they be honest!!

August 25, 2026
Unprompted review
Currys  - Solihull logo

Reply from Currys - Solihull

Dear Sir/Madam, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR81943. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Louis

Rated 5 out of 5 stars

Seamless click-and-collect experience…

Seamless click-and-collect experience for the Pixel 11 Pro XL!

Ordered the new Google Pixel 11 Pro XL online for collection at my local Currys, and the whole process was effortless from start to finish.

Ready in Minutes: Received the confirmation text that my order was ready for pickup way faster than expected.

Friendly Staff: The in-store team was welcoming, efficient, and had me sorted with my new phone in less than five minutes.

Great Service: Everything was clearly explained, and the box was handed over in pristine condition.

The phone itself is incredible, and Currys made getting my hands on it completely hassle-free. Will definitely use their click-and-collect service again for my next tech upgrade!

August 22, 2026
Rated 3 out of 5 stars

Purchased a Bravia sound bar

Purchased a Bravia sound bar. The quality of sound was very poor, at £200. I did expect better.

August 25, 2026
Currys  - Solihull logo

Reply from Currys - Solihull

We are sorry to hear that the sound quality of your Bravia sound bar did not meet your expectations. We appreciate you sharing your feedback with us, and we will certainly look into this matter.

Rated 1 out of 5 stars

Purchased a fitbit sense 2 watch and a…

Purchased a fitbit sense 2 watch and a care and repair warranty for my wife who has a heart condition on 04/03/24 it needed a repair when a back plate fell of it was repaired but after a couple of weeks returned it to the store no 2839 Solihull on the 7th August and was told as per. my care and repair warranty which states that after 7 days if wasn't repaired they would replace the watch went back on the 15th August and was informed that they would put in a scrapage request and it would take 48hours went back today the 19th spoke to a store manager Sodique who said the 48 hours were store opening hours of 8 hours which is total rubbish I complained to Azka another manager who said it was 48 hours not 48 divided by 8 hours, I have not been offered a replacement or refund and I have to wait another 72 hours for a response which is totally against my agreement with the care and repair warranty. I am totally disgusted with curry's as a customer I have spent thousands in while goods and smart technology I await your response

August 19, 2026
Unprompted review
Currys  - Solihull logo

Reply from Currys - Solihull

Hi, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81630. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Shauna

Rated 1 out of 5 stars

Exceptionally poor customer service.

After my experience purchasing multiple electrical items one star is too many.
Exceptionally poor instore customer service.
The Currys phone line is also not fit for purpose.
Nearly four weeks after a dishwasher was delivered we are still unable to use it.

August 19, 2026
Unprompted review
Currys  - Solihull logo

Reply from Currys - Solihull

Hi, I am sorry you were left with that opinion, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR81634. We will get back to you as soon as possible. Thanks – Shauna

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