Currys - Solihull Reviews 

87
•
TrustScore 4 out of 5

4.2

Unit C Solihull Retail Park, B90 4LD Solihull, West Midlands, GB

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Rated 5 out of 5 stars

Was looking to replace my 14 year old condenser tumble dryer with a new condenser dryer prior to the 17 Jan 2027 deadline. Had almost decided on Hotpoint CHDC92 but wanted to check a couple of det... See more

Rated 5 out of 5 stars

Had Washing machine fitted and the guys were great. we had had a new kitchen fitted and the plumber had messed up washing machine fitting .the guy from curry's sorted the issue in no time doing a pro... See more

Rated 5 out of 5 stars

We were helped firstly by a young lady called Nisa a very pleasant and polite person. When she was unable to answer a question she called a colleague to help, Adam responded and as Nisa was on traini... See more

Rated 2 out of 5 stars

I bought a Rog Xbox ally x20 for £1300 & the packing was terrible for such an expensive item, it was only put in a grey plastic bag and delivered to me! There was a bit of damage to the box but luckil... See more

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Solihull

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit C Solihull Retail Park, B90 4LD, Solihull, West Midlands, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

87 reviews

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4.2

All reviews

(87)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cheating

You have overcharged me by claiming that I could replace my hp printer and then charging the full price when I chose a new Cobra printer.

October 11, 2026
Currys  - Solihull logo

Reply from Currys - Solihull

Hi, Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna

Rated 5 out of 5 stars

Najma is simply a STAR 🌟

This is second time we are served by Najma. Her name which means A STAR ⭐ explains and reflects the quality of the person she is and the quality of the service she is providing to the customers. She is a real star in her communications, helpfulness and trying her hardest to get you the best deals. Highly work ethics and always aims for customer’s satisfaction. Thank you Najma and hope to deal with you again in future. Definitely 10/10 😊.

October 11, 2026
Rated 5 out of 5 stars

Excellent experience

I had an excellent experience visiting Solihull Currys.
I was served by the staff member Shabir, he was very professional and helpful. He made some good suggestions with technical details of product.
He was outstanding and deserve 10 out of 10.

October 8, 2026
Rated 4 out of 5 stars

Great selection to VIEW in store

Great selection to VIEW in store, but none of the three options for food processors that we'd seen and wanted were available to BUY there. Ordering and collection process were easy and quicker than expected though. Staff fun and helpful.

October 4, 2026
Rated 3 out of 5 stars

The box was squashed out of shape…

The box was squashed out of shape making it unsuitable for a gift

October 2, 2026
Currys  - Solihull logo

Reply from Currys - Solihull

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 1 out of 5 stars

Delivery and Installation of a new a new washing machine

I ordered a new washing machine from Currys, including paid installation and recycling of my old machine. When the delivery team arrived on 30/09/2026, one of the installers broke the washing machine valve knob while trying to turn off the water supply. He later admitted he should have used the mains stopcock instead.

The damage caused a leak, and at first he tried to claim it was already leaking but when i pointed the quantity of the water leakage is so small means the damaged valve is the reason for the leakage and he then backtracked. He then told me he couldn’t fix it and advised me to hire a plumber myself and claim the repair and installation costs back through Currys customer services.

I followed his advice, paid a local plumber to repair the valve and complete the installation, and then tried to claim the costs back. That’s when I discovered the delivery team had reported to the depot that installation and recycling were fully completed — even though my old washing machine is still in my apartment.

So now I’m left with repair costs, an installation I paid for but didn’t receive, and a recycling service that never happened. I also have photos of the leaking valve and the broken knob as evidence.

Extremely disappointed with the service and the inaccurate reporting by the delivery team. Currys needs to take responsibility for this and should make it easier to address this issue in the future. Or at least make sure the delivery men are properly trained. The burden to sort the mess caused by their delivery is placed on the customer

September 30, 2026
Unprompted review
Currys  - Solihull logo

Reply from Currys - Solihull

Hi, We’re so sorry to learn of the poor service received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers. If you still require assistance with this, please contact us at contactsocial@currys.co.uk and include a copy of your review, quoting the reference CUR75232. Please also advise your name, address (inc. postcode), '74' delivery reference and contact details. Once in receipt of the requested information, we'll be much better placed to be able to offer further support and advice. Thanks – Shauna

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