Currys  Reviews 443,368

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, extensive knowledge, and polite demeanor, often going above and beyond to assist with purchases and provide valuable advice. The delivery service is consistently highlighted for its efficiency, punctuality, and the professionalism of the delivery teams, who often install products and remove old appliances with great care. However, some customers experienced issues with product quality, receiving items that were not new or were faulty. A few people also encountered problems with order fulfillment, including delays in delivery, incorrect stock information, or poorly packaged items. There were also isolated instances where installation services or the redemption of free gifts did not go as smoothly as expected.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise the helpfulness and product knowledge... See more

Product

People report ambiguous experiences with products. Many customers praise the wide variety of products,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the professional and friendly... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy and praised... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All good, our aged tumble dryer kindly passed on by one of our family members was expiring so we've added to our Logik washing machine by acquiring a heat pump tumble dryer. Hopefully will save on... See more

Rated 5 out of 5 stars

The two delivery men were so nice and nothing was too much trouble for them. They installed my new washing machine where I wanted, took all the wrappings away and even took an old toaster to be recycl... See more

Rated 5 out of 5 stars

When I think about shopping appliances I always go to Currys. Recently their services are much better compared to years ago. Staff are very helpful and knowledgeable and quick delivery too. Thank you... See more

Rated 5 out of 5 stars

I had a fantastic experience at Currys in Mansfield thanks to an assistant called CP. I’m definitely a bit of a tech-phobe, but CP made everything feel simple and approachable. Their knowledge... See more


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

443K reviews

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Rated 1 out of 5 stars

Bought an iPhone from currys on April…


Bought an iPhone from currys on April 12th and their customer service is a complete joke. I’ve called every day for my refund and each time I get some scripted nonsense—“we’re looking into it” over and over. They’re slow, they don’t listen, and it’s like they’re actively trying to avoid giving me my money back. How do you take someone’s cash instantly but make them beg for it back? Their service is hot garbage and I’d tell anyone to stay far away from them.

May 2, 2026
Unprompted review
Currys  logo

Reply from Currys

Hi,

We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks - Rich

Rated 5 out of 5 stars

Service sorted

Sometimes it not how you provide your main service but how you fix up things that fall apart outside of that - in this instance Curry’s sorted my issue despite it being marginally different to their policy - in my books that counts

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Easy, fast and efficient

Great choice of products on easy to use website, reasonable prices, choice of delivery options. I opted for next day delivery and was kept informed of expected arrival time. Received phone call to confirm exactly when driver would arrive. Delivery staff were polite, friendly and very efficient.

May 2, 2026
Rated 3 out of 5 stars

The young man who served us was very surly !!

The young man who served us was very surly and not at all polite !!

April 29, 2026
Currys  logo

Reply from Currys

Hi Elizabeth,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

CUR73815

Rated 5 out of 5 stars

I bought a under double oven to be…

I bought a under double oven to be fitted
Very easy to order on line and a good choice of when I wanted the oven to be delivered ,you did have to pay
I also bought the removal and fitting service which was brilliant the guy John who said he was from Turkey was very professional quick and friendly person who fitted the oven very well
I would definitely recommend the fitting and removal service.
I know you have to pay but well worth the money and they took the old oven away
I would recommend buying kitchen appliances from Curry’s great service and not a bad price
The oven itself it modern and works well

May 2, 2026
Rated 4 out of 5 stars

Speedy installation but noisy crew

Delivery, installation and removal of my old unit was all done professionally and efficiently. However, I cannot give 5 stars as the delivery crew were so noisy at 7:45am on a Saturday morning! Must have woken up my entire block of flats.

May 1, 2026
Rated 5 out of 5 stars

Great range and service

I bought a small electrical item online and collected it from the store. The website had a good range of products to choose from, and the best one for my needs. The item arrived at the store quickly, and communication from Currys about my order was very good. The staff member who served me in store was very friendly and efficient.

April 28, 2026

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