Currys PC World IE Reviews 

Not recommend!!!!! Order online didnt get my order!!!!!! They was do investigation over month,not event tell me and they close my case !!!!!!!! No order no money!!!!!!

Great place to shop always go here

My disabled brother purchased an expensive tv from Currys however despite asking for tv set up to be included in the price when the tv arrived no installation had been included ! I called Currys hoping to have this resolved immediately
What followed was nearly 3 hours of me bieng transferred from one department to another no help whatsoever! I was told installation had not been added when tv was purchased.i asded if they could trace the call to check as I know this was asked for at the time of purchase ! No help offered at all.
I called again the following day once again passed from one department to another some members of staff were quite rude and one again no help whatsoever
The tv has to be returned because currys refused to send an engineer to set up the tv despite the fact they were called within an hour of delivery of the tv and of course offering to pay for this service AVOID THIS COMPANY

Currently being fobbed off by Currys customer service regarding an online purchase of a Vax carpet washer that poured out thick smoke as soon as it was turned on for the first time. Responses are slow, repetitive and keep telling me to call a repair number despite saying I would like to exercise my right to a replacement machine. Herein lies the problem, Currys customer service reps do not appear to be familiar with the Sale of Goods Act etc that states goods must be of merchantable quality and fit for purpose. Hoping someone at Currys reads this and looks into this matter!
Edit 13 March: Currys closed my customer service case with no further action. Appalling lack of engagement. Will be reporting them to the CPCC.

I bought a NINJA – Luxe Cafe Premier Series ES601UKBK Bean to Cup Coffee Machine on November 28th after reading positive reviews and believing it would be the perfect choice for our home. Unfortunately, my experience has been very disappointing.
The machine constantly shows errors. The water float often gets stuck, causing waste water to overflow. When making coffee, you must stand next to the machine because the vibration is so strong that the cup can move or even tip over, spilling coffee.
I contacted Currys at the beginning of February and requested a refund due to the faults, but this was refused, despite the refund option being available online. The machine has only been used for a short period of time.
Considering the high price, the quality feels very poor — more like a product bought from Temu rather than a well-known brand. I am extremely disappointed and would not recommend this product.

Ordered an item that showed as in stock on the website. After placing the order, I kept getting messages saying it would be delivered soon. But when I rang them, I was told they didn’t actually have it in stock. The delivery kept getting pushed back again and again, and in the end it was never delivered at all.

Trying to get a refund was just as frustrating. The online chat staff couldn’t help (ironically the holding message on the phone tells you it's faster through chat option online - clearly didn't help at all), and when I called it took several attempts to even get through to the right department. I was passed around with no clear answers and no one seemed to know what was going on.

Honestly, the only reason to buy from Currys is if you can walk into the shop, pay, and walk out with the item in your hand. I wouldn’t risk doing business any other way with them anymore.

I called to Mahon point recently to purchase extra storage for my mobile phone . While dealing with Justin he unloaded and removed unnecessary app files off my phone which helped to free up storage . He also advised on storage requirements . Then he replaced my laptop charger with a reliable replacement brand . Justin is a very knowledgeable IT systems expert and has a good customer service attitude .

We bought a dishwasher and did not select installation as my husband often installs large appliances. The dishwasher did one wash and then threw up errors. We conacted Currys customer care and were told that because they did not install the dishwasher, they would not deal with us. We spent over 600e on a dishwasher that ran once and is now useless. Please be warned and do not buy large appliances from Currys.

My mother who is 87 and disabled purchased a washing machine in store - she paid for installation and the recycling of her old washing machine . Delivery men could do neither so they assured her that she would get a refund for installation & recycling but didn’t tell her how she would receive said refund. Washing machine is sitting in her living room . I have tried to phone and speak to a person to explain the situation to no avail - you just get useless menus & virtual assistants . I also got cut off from my call. I then tried web chat and after waiting and typing in all the details I get told that the only way my elderly Mum could get her refund was to go back to the store 13 miles away . Bearing in mind when I took her to the store she was having a ‘good’ day as she is suffering from COPD, angina, arthritis , breast cancer and is classed as disabled with a blue badge. I explained all this to the agent who then told me that she could only deal with online orders ! I asked to contact a manager - she said that there was no way to do that so I informed the agent in the chat how terribly Currys are treating the elderly & disabled and that I was going to Age Concern to highlight their awful after service. Subsequently as it stands I have to wait for my mother to have another ‘good’ day and traipse her 13 miles away to a store for a refund whilst sorting out a private plumber to install the machine. Hopefully my mother will not fall over the appliance that is standing in her living room but who knows ? What an awful way to treat disabled, elderly clients- shame on you Currys
UPDATE 16/3/26
Curry’s can reimburse straight to your bank account - they’ve reimbursed my mother - so do not take customer service agent’s advice, it’s incorrect .

I purchased a De'Longhi coffee machine (€500) from Currys in September. This was not a small purchase for me – it represents roughly a week’s wages – but I justified the cost as a long-term saving compared to buying takeaway coffee. Even if the machine lasted only a year, it seemed worthwhile.

Unfortunately, by November the machine was already showing signs of malfunction. Due to the Christmas period and other commitments, I was only able to return it for assessment in February. At that point, I was informed by the sales assistant that Currys acts only as a broker for De'Longhi products and does not handle warranty returns directly. This was disappointing, as this was never explained at the time of purchase and would have influenced my decision.

The machine was sent for repair (issue: milk frother not working). I was advised this could take up to 14 working days; in fairness, it was returned after 8 working days. However, the machine came back with the exact same fault – the frother still does not work. There was no visible indication that the issue had been properly diagnosed or tested.

Overall, this has been a very frustrating experience for a premium-priced product. Based on my experience, I would strongly advise potential buyers to carefully consider warranty and service arrangements before purchasing a De'Longhi machine from Currys. The repair was handled by Kinilworth Electrical, but the problem remains unresolved.

I purchased a laptop with a care plan and, within two years, key components failed. Despite repeatedly requesting a unified response, Currys has continued to send fragmented messages, mainly from the care team, who attempted to coerce me into accepting an inappropriate repair. On one occasion, a team member even threatened to cancel my policy if I did not accept the repair. I have yet to receive any substantive resolution regarding a replacement. Their handling of my complaint has been obstructive, inconsistent, and stressful—I cannot recommend Currys based on this experience as despite copying in the Chief Executive I am still awaiting a response

Don't buy Notting from this store they dont give you what you pay for .Between them and dpd lost my items. Im waiting since 7th January for my items and today still nothing. With endless calls and emails the customers services lie to you and tell you items are on the way and nothing.They told me a refund was on the way that was a lie too .Just to get me off the phone. They are the worst store in history. Beware Don't buy nothing. Worst customer service experience.Yes hello Tracy yes I've contacted you guys multiple times. The hole of India currys customer service representatives must have all my details by now .Why dont you ask them .

From the very moment I stepped in the door of Currys Tralee 4 weeks ago it has been a disaster. First day I went in as I needed a new laptop to do a HPAT exam in 4 weeks time. Nobody looked at us nevermind come up and see if we needed help. I looked around and left. The next day I came in and had to go up to the counter to get assistance. I was advised on what laptop would be most suitable-ASUS Zenbook. I was passed on to another employee who only cared about selling insurance. When I said I didn't want the insurance he replied with a snarky comment. The next day I went in to pick up the new laptop after getting my data transferred across. This data transferring bundle cost 80 euros. Brought the laptop home and when I opened the box half of the charger was missing! After already being into Curry's the past 3 days and not wanting to make another hour journey in and out I rang the customer helpline and was told that I'd have to go in. My brother was passing Curry's so I sent him the receipt and a picture of the half of the charger I had and he was going to go to get the missing lead. When he went in he was stopped at the door and when he explained what had happened he was cut off and told that I would have to come in with the laptop and charger. When I went in they couldn't figure how half the charger was missing and didn't even ask for the laptop. Moving on two weeks, and I was delighted with the laptop it was working away fine until 1 week out from my exam and the screen of the laptop began to pixilate and the laptop kept shutting down and restarting. I went into Curry's the next day and the manager worked on it for about 20 minutes. He updated the laptop and blamed it on overheating- the laptop was only two weeks old and I had not done an extraordinary amount of work on the laptop!! He said to try it out again when I went home and if I have another issue to come back in and they would replace it. I came home and the minute I turned on the laptop the exact same thing happened again. The next day I hit the road into Curry's again. After answering all the same questions I had answered the day before to a new employee, they finally replaced the laptop. When I explained that I paid for the data transferring, I was told to bring in my original laptop another time and they would be able to do it again. I was very happy with this conversation until I was asked what I was studying in college. When I told him I was studying sport and exercise science, he asked 'Why would you need a laptop for that sure all you'd be doing is running around playing football?" When he realised I wasn't too amused by this joke he tried to laugh it off- not exactly the best way to deal with a customer who has already had an issue. Fast forward 7 days later and I am in the middle of a college tutorial in Limerick and suddenly the new laptop would not turn on and would not charge. 24 hours before the exam! My friend and I went into the Curry's in Parkway hoping that this was just a quick problem to solve. Well if I thought the staff in Tralee were rude and unhelpful, the woman I dealt with in Limerick was a new level. I went in and explained the story of the two laptops and how this laptop would not turn on. Now to clarify when I would press the on button it would come up 0% battery and that it was charging, but I left it for 50 minutes and it still had no charge and said it needed to be up to 20% to finish an update. The woman plugged in their own charger and again it came up 0 % and before even letting it show that it wasn't charging she said 'It's the charger'. The charger was a USB C so we were able to try it out on a phone before coming into the store and it worked perfectly. When I told her this she said 'oh so it isn't the charger'. She than began questioning me to see if it was something I did: 'Did you drop it?, Did you put the charger in wrong?, Did your WIFI cut out in the middle of the night?' I told her none of these things happened and that every other single device in the house was perfectly fine. I then went on to tell her that I needed a laptop for an important exam tomorrow. SHE LAUGHED IN MY FACE. She told me that she would 'pretend to work on it' because she 'didn't want to serve the fussy lady that was waiting next in line'. Crazy thing to say to a customer in my opinion. Thankfully she finally passed me onto another staff member. There was nothing they could do and I got refunded for the laptop but not my 80 euro for the data transfer. When I returned home I went into Currys in Tralee again and requested the 80 euros to which I was told 'The job was done'. But I'm after losing all my files because the laptops they sold me broke, how is this a job done? The two laptops breaking were not Curry's fault, they obviously got a bad batch but the attitude by the staff in Tralee and Limerick was totally unacceptable and I wouldn't go in their for a packet of batteries. I will be advising everyone I know to avoid.

Never again - I bought a laptop online from Currys a few weeks ago. Soon after purchasing it, it became obvious that it was faulty and then stopped working outright. Over the past 4 days, I've spent 4 hours speaking to at least 20-25 different customer service agents. Each agent was as useless as the last - several agents were in noisy areas and impossible to hear, some kept me on hold indefinitely and others passed me on to other agents that also couldn't help. I spent a lot of money on the laptop and I will be speaking to the Consumer Protection and Competition Commission re. legal avenues if not addressed immediately. Different agents have given me different BS answers. Frankly. I'm appalled by this experience. I've never felt so devoid of my consumer rights in my life. All I want, as is my right, is for a courier to collect the laptop and to get my money back. I will never be using Currys again!!

I purchased a premium Samsung 65 inch TV from Currys Ireland advertised with a 5 year warranty on the Currys website, this warranty must be registered within 90 days to be valid.

I contacted Samsung to register and they tell me that Currys is not an authorised retail to sell Samsung TVs with 5 years warranty.

I was given this link for samsung promption offer ireland 93U5HUWQNZUUW and it lists DID, Euronics, Expert, Harvey Norman, Power City, SoundStore as authorised sellers, Currys is not on the list. A google search for that offer number brings up the page in question.

There is lots of forum discussions about people failing to make warranty claims after the 2 year Samsung warranty expires because they didn't register, and yet there is no way for me to get it registered.

I have internal email thread showing Currys staff discussing the warranty situation, and they state that the extended warranty is provided by Currys. I have no terms and conditions or any info for that warranty, the Currys website does not give any indication that you are buying a tv with a 3rd party warranty.

I had several emails back and forth with currys customer services ireland email address and ended up being told to contact tech support and given a phone number and insurance email address, tech support to register for the Currys warranty. They said they can't register for customers in Ireland, and insurance team said its nothing to do with insurance.

Getting sent around incircles and almost at point where I bring the used opened tv back to store for a full refund.

I’m extremely disappointed with the service we’ve received from Currys and won’t be shopping with them again.

We bought a brand-new washing machine, and on day one - 20th January - it turned out to be faulty. We emailed Currys the same day to report the issue and ask for help. Even though we attached the receipt and clearly included our address and product details in that first email, the following two weeks were nothing short of exhausting.

They repeatedly replied asking for our address and product details again and again. Each time, we responded within minutes, only to be left waiting another two days before being asked the exact same questions. It felt like no one was actually reading our replies.

We asked several times for a manager to call us back and requested callbacks in general, but no one ever did. When we finally managed to get through to someone on the phone, we were told another team would need to handle it. We were transferred, then cut off, with no callback.

After emailing again, instead of resolving the issue, they simply sent us yet another phone number to call and even suggested contacting the manufacturer - despite the machine being faulty from day one and clearly Currys’ responsibility.

The lack of ownership, poor communication, and complete absence of customer care has been incredibly frustrating. Given the level of dissatisfaction we’ve endured over a faulty washing machine, we’ll never buy from Currys again.

We received excellent customer service today from Skye and Siobhan at the Currys store on Jervis Street, Dublin. Both were extremely pleasant and worked quickly and efficiently.

Skye, in particular, was very knowledgeable, polite, and positive. She assisted us in a calm, kind, and completely stress-free manner, which made the experience genuinely enjoyable. We believe she truly deserves recognition from us as customers and appreciation from Currys for her outstanding service.

Customer service like this is the best possible promotion for Currys.

Thank you very much.

I ordered a toaster and kettle with instore pickup from the Limerick store. Using the delivery tracking provided through DPD I could see that the items were delivered on Tuesday to the limerick store. However by Friday it was still not available to collect. On Friday i called customer support who told me the items were instore, but the staff in limerick had not put it available to collect.
On Saturday I collected it from the limerick store, after a member of staff checked their store room for the items.
When I got home on Saturday I found the front of the kettle was smashed.
I returned to the store on Sunday and spoke to the duty manager l. She was the main reason for my complaint.
She took the item back from me and said that as they did not have any of the item in stock. As this was my second time back to the store I asked if the replacement kettle be delivered directly to my home. She rudely refused. I asked if she would check with customer service but she refused, stating it's not her job, she is a manager not customer service.
She also claimed to be the general manager, but when I pushed her on it she admitted she was the duty manager.
She told me the only way I could get it delivered would be if I reordered it online, resulting in an extra charge of 36 euro as the price increased after I ordered the item.
I said it was ridiculous that I should have to pay for to fix your error, it was not about the money but the principle.
She then muttered under her breath "it sounds like it about the money to me".
When I asked her to try to call customer service she said no and walked away and left me alone at the counter for over 5 minutes.
In the meantime I called customer service myself to make a complaint. I was told to expect a phone call from a manager on 20th Jan which never arrived.
Eventually another member of staff, arrived over and started to arrange a replacement but was cold and avoided talking to me, he handed me a receipt and said I would have to come back next week.

Overall my main complains are as followed .
1: the click and collect system failed as the limerick store never processed the deliveries.
2: curry's expect a customer to spend hours tracking back to stores on multiple occasions to fix an error made by curry's, in effect punishing customer for your error.
3: the rudeness of the staff especially the manager, who also insulted me by insinuating I was cheap.
4: the fact that I was promised a callback from a manager which never materialised.
I sent an email to currys customer service, who told me to go to Carlow, to get a replacement if I wanted it.

An update on currys response.
As you can see below currys asked me to reach out.
I sent them an email on 9th Feb.
They never contacted me back. Enough said.

Absolutely appalling customer service. I would give minus 5 stars if I could.
Bought 34 inch MSI monitor in November for my son for Christmas. When it arrived it was to big for his room. I placed an order for a 27 inch instead which I had to collect in store.
I brought back the large monitor unopened and sealed.
I was told I would have a refund within 5 days.
Today is the 30th of January.
I have gone into the store 6 times travelling 50 miles each time. Promised it would be sorted within few days.
Never received calls or texts from Currys even though I was promised to be updated by 3 different managers in the Limerick store.
Still not resolved.
I asked to get the monitor back so I could get it collected from Currys online and was told the monitor was sold that day.
Terrible Terrible service.

Feb 2nd 2026.
I went into Currys again today.
Greg, manager in the store promised me last week that if I hadn't received my refund by the previous Thursday that he would issue a full refund.
Called today to get another lie stating that the finance manager approved it online so he could not pay me as I would then be paid twice! What a joke! I can't even get paid once.
I asked last week to get the monitor back and I would return it online and I was told, that it was sold that day the 12th of December 2025.

Is this not theft?
They sold goods that belonged to me without my permission!

Legel grounds to sue?
Absolutely disgusting service.
Update: still NO refund just as I taught another Lie.
Was supposed to receive a reply also from Rich.
Sent 2 emails and no response there either.
How bad are Curry's?
Absolutely disgusting customer service.
Going down legal route now as I'm exhausted and frustrated with this terrible shambles of a company.
Horrible Horrible customer service. 😭😭😭
5th February.
Still no refund.
Said the paid it. I asked for proof as I had not received any payments. Sent me a refund transaction for a different card and a different amount of money also wrong day. Now they are saying basically it's not their problem as they paid it.
Complete nonsense.
I don't know if it total incompetence or are they just useless.

Currys limerick AWFUL CUSTOMER SERVICE, worker tried to push me to get insurance which I wasn't interested in then asked which mobile service I was with again tried to push me into getting sky mobile which is €15 monthly I am quiet happy with my current mobile provider but he ignored this when I told him again still pushy to get with sky mobile. Staff are so rude. They speak to each other on their headsets and they are mocking and complaining about the customer. I will never go to currys again. D.I.D Are on Childers Rd I have been told so I go their tomorrow and buy from them. Currys will lose customers big time unless they change their staff.