Akon Reviews 

542
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and exceptionally helpful staff for providing clear communication and dedicated support throughout the entire ordering process. Many people also highlight the high quality of the custom curtains and tarps, noting that products fit their spaces perfectly, look very professional, and arrive right on time. Some reviewers were not entirely happy with product dimensions and occasional quality control issues regarding sizing discrepancies. A few consumers also mentioned experiencing unhelpful customer support, unexpected delivery delays, or difficulties when trying to resolve order problems and request proper refunds.

What people talk about most

Product

Clients share positive opinions on product, noting that the items are extremely well made and arrive just as... See more

Order

People report positive experiences with order, highlighting the easy-to-use website and competitive pricing.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that representatives are extremely... See more

Customer service

Users describe positive interactions with customer service, often highlighting attentive communication and... See more

Service

Customers consistently note positive experiences with service, highlighting highly responsive communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AKON LLC is a company that has filled the space for curtains of all types, both in the commercial & consumer markets. Purchased a set of 4 curtain panels for a screen room project on a newly built dec... See more

Rated 5 out of 5 stars

I have recieved two orders from Akon in the last coupla years that have allowed us to utilize our garage space as a year round music & art studio. The insulated curtain helps keep the space warmer in... See more

Rated 5 out of 5 stars

Akon, went well beyond our expectations to make sure our order was corrected and just as we ordered. we had a Zipper issue arrive due to cold weather shrinkage of the PVC material which caused a rip a... See more

Rated 5 out of 5 stars

The communication with representative, Michael Davis was absolutely great! He kept in touch with me during the entire process of my order from start to finish. Michael always responded to my questio... See more


Company details

  1. Home & Garden

Information provided by various external sources

AKON provides a wide selection of Industrial Curtains and Warehouse Curtains. Our Industrial Curtain Walls & PVC Strip Curtains are custom made and durable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

542 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(542)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

great product

great product! very happy with how the curtain turned out. Staff could have been a bit more attentive, as I had to reach out and call multiple times to receive the quote through email.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company!

We've done multiple projects with Akon and each time they have provided us exactly what we needed in the areas of our facility. They take time to ask the right questions to understand what we are trying to accomplish. The end product has always been a success!

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

Product measurements were not correct…

Product measurements were not correct and missing snap screws, tried to discuss by email Jan Marc, it went no where, she kept trying to get me to take pictures of screws that were missing! There is no support they do not stand behind their product. Also, I did not expect these to come from China, that explains the poor unresolved service and language issue in the emails. All talk to action. Here's my work order Akon 420466-00 11/05/25

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Well

Well, it was my first time dealing with your company because my customer couldn't buy direct, but all in all , it was a good experience

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

I needed tracks and curtains for a…

I needed tracks and curtains for a uniquely shaped room in my business, and it was incredibly hard to find a company that could handle the project. Akon Curtains was the perfect solution. The process was very easy from start to finish, and the pricing was extremely reasonable. Before finding them, I was either getting cheap quotes for products that wouldn’t hold up in a commercial setting or outrageously expensive options. I highly recommend this company. I work with a lot of vendors, and they are definitely a cut above most.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleasantly surprised

I received the panels pretty quickly - within about 20 days between ordering them and them being at my house. Measurements were pretty spot on (I added a few inches on each side when measuring). I accidentally picked the wrong color for the webbing but called them the next day and they were able to change it to the black color. After the fact, I received a few emails with status of my order and an email once the panels shipped with tracking number. They even followed up about 2 weeks after delivery to check and make sure the installation went smooth and I had no questions. I was a bit worried about this whole process because the panels aren’t cheap and my measuring skills aren’t the best but I was pleasantly surprised. Highly recommend if you need your screened in porch covered up for the winter!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Well-made curtains

Well-made curtains that don’t take too long to arrive. Fit perfectly! Will order from AKON in the future if I have the need.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Custom tarps

All my tarps were custom made for many cut outs and zippers. 8 in total. 1st tarp I received came to me too small but they replaced it right away. The other 7 fit perfect for my unusual project. Absolutely would recommend Akon Tarps.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with our 30 mil Clear Vinyl Curtain

I am very pleased with the custom 30 mil clear vinyl curtains I purchased. They were easy to install and look great. The curtains gave our patio a finished and clean look. It also provided a protective barrier against wind and rain while still being able to enjoy our view. That allows us to use our heated outdoor area even on cold, rainy, snowy or windy days. I would recommend this company to friends and family and will purchase from them again when the need arises.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

This group is very proactive with customer service. They look out for your best interest for the construction of your order. The curtains were delivered just as we were told...prompt service and a great product.... totally recommend.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

From ordering to delivery customer…

From ordering to delivery customer service was fantastic. This was a custom order and the final product was even better than I expected. High quality product with suburb construction that will last a very long time. Installation was super easy!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience through entire process

Overall the ordering process was straight forward and everyone I worked with was very helpful. Robert Baldwin took extra time to work with me on shipping options and overall any other questions I had. He provided better support than I was expecting. Pricing was fair and the quality of the materials is great.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. Ordered tarps from them, thinking they were manufactured in the US, turns out they outsource the production to China when “their factories are at max capacity.” This of course means that items can get stuck in customs, which then aren’t delivered in the time window listed on their site.

Their customer service is horrible when trying to resolve this issue. Classic foreign call center, reassure they will call you back and don’t, pass the issue along but never resolve it.

Just a horrible experience all around. Still don’t have my $1100 of tarps that I ordered over a month ago.

Save yourself some money and just buy them from Aliexpress, since they’re likely coming from the same factory.

December 9, 2025
Unprompted review
Akon logo

Reply from Akon

Hi Austin, I’m really sorry for the experience you’ve had , both with the delay and with our communication. This is absolutely not the standard we aim for.

Most of our tarps are produced in the US, but during peak demand we have use trusted partner factories, including overseas, so we can keep up with orders. (They are not the thin film Temu tarps we can assure you of that. The material is the same thickness and quality as our USA factory panels.) When that happens, customs inspections can occasionally cause delays, and in your case we clearly did not set the right expectations or keep you properly updated. That’s on us.

What’s even more disappointing is that you felt passed around and not called back. Our support team, regardless of where they’re based, is supposed to own the problem until it’s fixed. We’re reviewing your interactions with us so we can address this internally and improve our process.

Again, thank you for bringing this to our attention,

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