Custom Gifts Reviews 

Ordered a friends towel for my niece.
Custom gifts advertised as 35.00 50% off 17.50 plus postage.
To honest awful very thin I could pick up some thing similar a fiver at the market.
Also ordered cushion 15.00 reduced from 30.00 again very cheap quality.
I would avoid this company, I was unsure when ordering I wish I had followed my gut instinct.

Thank you for reply as I explain in my email reply I dislike writing negative reviews. In fact I have never written one.
You know the quality of the items and I believe they are not worth the price I paid which was supposed to be 50% off.
If you refund me 10.00 it would go towards to
over priced item.
I will not be giving my niece the beach towel as I believe she would be very disappointed.

Hi tom
well it took you this long to reply to my review. i have not put my last review in error and was not for socks as you state and was not in china. i ordered a sticker personalised for wall from yourself. you did not reply to emails i sent about order you had no contact number and there was no update regarding my order once i made purchase. so i'm going to leave the review up as i know china is a bad service as well but this time i know i did not order any socks / pants so i can not write a review for a company i didn't order from. i have the write company as i got the email from your website . sorry but i was disappointed with my order the communication the delay it took this order and no update on order..

Absolutely shocking company! Ordered 3 pairs of personalised socks and a pair of boxers for Christmas presents, they took 4 weeks to be delivered, on opening I realised the boxers where missing so I messaged the company asking them to send them out or refund me.I received a nasty email back trying to say i only ordered a pair of socks even though i sent them a copy of my receipt! Avoid!!!

Not sure where to start. When I eventually received goods ordered their quality was so poor that I requested a refund.
I sent photos of the poor quality as requested by a person called vivi.
Who replied offering a discount of 20%. I replied stating I wanted a full refund and would return the goods as they were worthless. They then offered me 25% refund, then 30%, then 35% to stay quite. I have asked them to stop emailing. The goods are worthless why would anyone want a refund less than 100 % on goods only good enough for the bin. They are now offering 30%. Clearly no idea.
AVOID

Horrendous. Placed an order on the 15th Oct for a personalised blanke but I’m yet to receive it or get a reply from any of my emails. Fraudsters.!!!!! Don’t bother...

AWFUL SERVICE!
I ordered a personalised cushion on the 3rd November (now the 2nd December), was given a delivery time of maximum 10 days. After receiving my email confirmation, I have not had any contact from anyone. The online status of my order is 'complete', however I have not received the product. There is no way of contacting the company on the website, other than an online form, have filled this out several times and heard nothing back. Left a review, someone replied saying they would be in contact, have heard nothing since then. Getting very very frustrated that there is no way of contacting anyone, and that it has now been a month since I ordered it. Awful service, do not recommend. A lot of trouble trying to get this sorted.

Brilliant service, had a slight issue ordering twice but soon got that sorted, my order came quickly and I am very happy with it!

I ordered Personalised Photo Milk Tray and Personalised Heart Milk Tray, Amazing services and turn around time i can not wait to see what they bring out for fathers day and Christmas

Extremely impressed with my first order from customgifts.co.uk - easy to use website full of wonderful unique gift ideas - my personalised items were delivered quickly and I am very happy with the quality! Would recommend and most definitely order form Custom Gifts again in the future!