Purchased a customized ornament. Got a confirmation email 2 weeks ago and then nothing. Cannot contact anyone. After digging deeper the photos were from an Etsy shop that were stolen. Contacted my cre... See more
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DO NOT order this product or anything from the Company IMO. I would give 0 stars if possible, considering there is a good chance you won't recieve the product you ordered. I ordered a stocking cap bei... See more
Red flags everywhere! I finally had to issue a complaint with my credit card company as they kept sending me fake tracking numbers. (Same number for UPS and purolator) and they sent me a tracking nu... See more
Ordered a hat was dubious given the reviews. Took some time to arrive but as it was personalised and coming to the uk I thought it would take some time. Arrived after about a month and the product is... See more
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Fake site using stolen images.
Purchased a customized ornament. Got a confirmation email 2 weeks ago and then nothing. Cannot contact anyone. After digging deeper the photos were from an Etsy shop that were stolen. Contacted my credit card company and got my money back. Do. Not. Use!
BEWARE!! JUST CALL THEIR NUMBER AND YOU WILL SEE WHAT I MEAN
Package arrived late with all glass items broken. I contacted them through FB as when you call their help line you need to speak Chinese which I don't. After sending pictures they said they were going to issue me a credit within 5 days. Still haven't seen the credit. BEWARE!!!
Absolutely adorable!Thank you!
Absolutely beautifully made,I love it,the seller were super responsive and reply me in patience !Absolutely adorable!Thank you!
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