ZERO STARS, ZERO! It's a scam!!! Ordered on Nov 3rd. Personalised pet collar for my dog. Still not received. Payment was taken immediately though! Emailed Customer services- failed. Tri... See more
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Purchased an personalised pet collar on 22 November and there is no sign of it being posted. Tried emailing twice & sending a message via messenger and have received no response. First order was great... See more
Avoid this company. It seems to be a scam. I’ve had zero contact from them since placing an order 14 days ago, and today I attempted to contact them and the email bounced straight back to me,... See more
I have ordered from this company several times over the years and always successfully. I’ve been waiting for three weeks for my current order but feel a bit uneasy this time. The contact email addres... See more
1.5
Bad
212 reviews
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So disappointed with this company,I am…
So disappointed with this company,I am yet to receive a lead that I ordered & payed for ,initially helpful & then ignoring all my emails & the phone number they give is always unavailable.
May 13, 2025
Unprompted review
2 Lovely cat collars
I ordered 2 collars for my cats and love them, I love how they're adjustable so they can grow with your babies 🤗❤️
The only thing that was not right was the clip as I wanted a firm one not a safety release one as my cats are smart and will get them off lol
July 26, 2024
Unprompted review
Very happy with our purchase! Looks great, generous sizing and top quality!
Very happy with our purchase!
We purchased the XL which is usually a tight fit in other brands on our dog but the custom pet collar has plenty of room for growth!
It’s great quality, looks fabulous and delivery was quick!
July 1, 2024
Unprompted review
We have a number of dogs and have…
We have a number of dogs and have bought all of their collars from Custompetcollars over the years.
It was only natural then to order a new one for our latest rescue dog, Cecily.
She is delighted with it.
May 29, 2024
Unprompted review
Dog collars
I have two dog and have recently purchased a fourth collar for each dog from Custom Pet Collars.
They have always been good quality and fit, I always keep an old one as spare for when current collar is being washed, and they have all lasted years.
Recently I purchased the tactical collar for my boys and one arrived in the incorrect colour, I emailed so say that there was an error on my order and Gracie was more than helpful to get this rectified.
I will always use this company as the quality is brilliant, items last as well made, they have a good variety of types and colours.
May 27, 2024
Unprompted review
Great buy
This is the third collar I've bought from custompetcollars. All of them have been great quality and reasonably priced, I'm happy to recommend this company, great quality delivered quickly
May 21, 2024
Unprompted review
Lovely designs
Lovely designs. Great quality. Just right thickness for comfort. Great idea having mobile number on.
April 8, 2024
Unprompted review
Lovely product bought a few they last…
Lovely product bought a few they last ages
January 1, 2024
Unprompted review
4th lot of collars
This is the 4th lot of collars I have bought. They always seem comfortable and wash up well.
With having your telephone number embroidered on the collar it easily enabled someone to contact me when one of them escaped from the garden
January 25, 2024
Unprompted review
Great looking custom dog collars
Took a wee while to arrive (not ages) but as they are custom made thats to be expected. They are well worth the wait. Super comfy on my dogs and strong too so I wont worry about them breaking. I highly recommend this company thanks again
January 22, 2024
Unprompted review
Very well priced and great quality…
Very well priced and great quality items in a good range of colours and sizes.
Always extremely pleased with our purchases.
January 10, 2024
Unprompted review
Love my dog collars and cafe leads
Love my dog collars and cafe leads. I have to tie my dogs up when feeding the horses, so easy with the cafe leads. I also like the embroidered details, as my dogs are very active and dog tags just don't last. I've bought from custom pets before, the collars have lasted well. I bought small for my border terriers.
January 11, 2024
Unprompted review
I ordeDog collarred a dog collar which has just…
I ordered a dog collar which has just arrived. Quality seems very good and it is just what I wanted. However I found length of time from placing order to receipt very long.
December 22, 2023
Unprompted review
Amazing customer service
Amazing customer service. Friendly and responsive and we love the collars and leads bought for our two dogs. They look great and are high quality. Very happy and highly recommend to others!
December 13, 2023
Unprompted review
Great product delivered as promised a…
Great product delivered as promised a very identifiable collar that looks fantastic
September 18, 2023
Unprompted review
Highly Recommend…
Excellent customer service and really lovely products. Answer queries very quickly and go out of their way to accommodate customers. Highly recommend this company
August 18, 2023
Unprompted review
Excellent service 👍🏻 Thank you so much
Excellent service 👍🏻 Thank you so much. Bailey loves his collar, its Excellent quality. Service was fast, no concerns. Love it
August 17, 2023
Unprompted review
worth it if your dog bolts or snaps tags
Love the website and customer service is amazing. Bought from here many a time when my husky slips out the garden since her tags alway come off/break somehow and now my little boy wears them on walks as a secondary collar. Design, materials and colours are super visible for any pet colour. Will definitely be coming back again for future fur babies.
August 15, 2023
Unprompted review
Good service and excellent collars
I have used this company for dog collars for a number of a number of dogs and have been entirely satified with the collars and the service.
Having had one dog who was a wanderer, the integral telephone number was a God send - we always got him back. I will definitely continue to buy these collars as needed - but they do last very well.
August 8, 2023
Unprompted review
3 fantastic dog collars for…
We bought 3 fantastic dog collars for our 3 leos, great quality and love the collars. Sizing just as stated on website!
Thanks
August 1, 2023
Unprompted review
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