Cut Price Barry's Reviews 

853
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally wide variety of affordable everyday items, amazing brand bargains, and wonderful overall value for money that helps lower grocery bills. People also deeply appreciate the prompt delivery times, helpful communication, and careful packaging that consistently keeps orders safe and intact. Some reviewers were not happy with unexpected delivery delays and occasional issues experienced with unreliable local couriers handling their parcels. Additionally, a few people mentioned experiencing difficulties contacting customer service or getting timely email responses when trying to resolve shipping problems.

What people talk about most

Product

Clients share positive opinions on product quality, praising the great variety and amazing prices. Reviewers... See more

Price

Customers had positive experiences with price, consistently reporting great bargains and unbeatable costs on... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping and great... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy arrival times and... See more

Value for money

Users describe satisfaction with value for money and affordable pricing. Consumers consistently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always recieved good quality products at very reasonable prices. Order ref 215927. Description of reasons for reductions clearly specified. I have ordered many times and don't plan on stopping yet. Ke... See more

Rated 5 out of 5 stars

Have been buying from Cut Price Barry's for quite a few years. Great for fancier dog food for cheaper. Most recent order was mainly chocolate and bosuits getting ready for Xmas! Also ordered in summer... See more

Rated 5 out of 5 stars

My first order for my grandson, a Tin that looks like an Oreo biscuit. This item is hard to buy, so ordered it, it was easy to order, low price & high quality & very well packaged along with a fast d... See more

Rated 5 out of 5 stars

Had not heard of this company before and found it by chance while looking for something online. Was surprised at the variety of items on sale and the prices are very reasonable. Dispatched quickly and... See more


Company details

  1. Discount Supermarket
  2. Confectionery

Information provided by various external sources

FOOD & DRINKS CLEARANCE In-store and online Offering the best deals for near-date and past date foods in the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

853 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(853)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great deals to be had

Great deals to be had with plenty of steals in the 10p section! Reassuring that they’ve now switched to a more efficient courier service too.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

slow to deliver

slow website advises most orders dispatched same day ,after 5 days still not dispatched email states we're changing courier so a small delay but will be delivered soon now on day 8 and courier still has not received my order poor service all round .update dpd just delivered 05/11 17:45

October 27, 2025
Unprompted review
Rated 3 out of 5 stars

slow customer service

Placed an order on 8/10/25 and it was dispatched on 13/10/25. Fedex failed to deliver to a local pickup point and claim they returned it to cutpricebarrys the next day. I emailed Barrys and explained the situation that i still wanted my parcel and asked what would happen next. Fedex had admitted they messed up and issued barrys with a credit for the delivery charge. A week later and i haven't heard anything from barrys about when my order would be delivered again and i haven't received any refund at all. Order #211899 . So far the customer service has been worse than woeful. Non existant in fact. All I want is what i paid for nothing else.
Update - problem resolved satisfactorily and order received okay. Barrys told me my initial email to them was stuck in their spam folder for some reason. Maybe they could utilise a customer service ticket system so things like this are avoided, or have a phone number you could contact to leave messages on.

October 22, 2025
Unprompted review
Cut Price Barry's logo

Reply from Cut Price Barry's

Hi,
We are sorry to hear that your order was returned to us by FedEx. As we mentioned to you in our email, your initial email went to our spam box which is not checked as often as our inbox. We have dispatched your order again to you as for some strange reason FedEx never attempted to deliver this to you in the first place.
Our apologies for the inconvenience.
Kind regards
Barry's

Rated 5 out of 5 stars

My first order for my grandson

My first order for my grandson, a Tin that looks like an Oreo biscuit.
This item is hard to buy, so ordered it, it was easy to order, low price & high quality & very well packaged along with a fast delivery, earlier than expected. I expected it to be empty, but it wasn't it was full with sealed biscuits - bonus.

October 7, 2025
Unprompted review
Rated 4 out of 5 stars

No support or contact number - Item has not arrived

Item has not arrived and I have contacted them about it. They take about 3 days to email back so will initiate a charge back as my parcel is stuck somewhere and they’re not helping

Edit - I have now received a refund but communication needs to be better.

October 3, 2025
Unprompted review
Cut Price Barry's logo

Reply from Cut Price Barry's

Hi,
Thank you for leaving us a review.
As we stated in our email to you, FedEx has delivered this to a local pickup point and are now carrying out searches to locate the parcel. As soon as we hear back we will inform you. Rest assured, if the searches are unsuccessful a full refund will be issued.
Kind regards
Barry's

Rated 5 out of 5 stars

My review

Always been helpful and welcoming always had plenty of stock in store (im a regular shopper too from bradford) #barrys100 Michaela-Louise Watson

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

I cannot order anything because my…

I cannot order anything because my address is not included in any delivery zone. It in North West England and should certainly be on Zone 1. Cannot get a sensible reply from their customer relations. Have now given up as a hopeless cause and will go to Approved Food in future.

August 31, 2025
Unprompted review
Cut Price Barry's logo

Reply from Cut Price Barry's

Hi,
We have delivered to you in your previous orders and we continue to deliver to your area to many other customers. We have not received any communication from you either as we normally respond within 24 hours.
Kind regards
Barry's

Rated 2 out of 5 stars

No customer service

Majority of the food I ordered is ok. However, I ordered some almond flour. They sent rice flour. I sent them 2 emails asking them to rectify this, they ignored me. What is wrong with these companies that take your money and have 0 customer service. Well, they lost a customer.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 30 boxes of vapes for my…

Ordered 30 boxes of vapes for my partner and mum. Nowhere on the advert stated they was past the expiration date. Out of the 30 boxes only 6 was in date. Iv messaged but not had a response so it’s money down the drain as can’t use them. Not happy at all

May 28, 2025
Unprompted review
Cut Price Barry's logo

Reply from Cut Price Barry's

Hi Amanda,
We are sorry to hear that you are not happy with your order.
As we mentioned to you in a number of our emails to you we would be more than happy to collect this from you for a full refund.
Barry

Rated 5 out of 5 stars

Great Customer Service

There was an initial problem with the order but customer support got back in touch very quickly and resolved the problem almost immediately.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great internet find

I came across this company for the first time having searched on the internet for a particular shaving cream, and they had some at the best price on the internet. Easy to order online with a very reasonable courier charge, and arrived quite promptly, well packaged and in a reasonable condition. It was made quite clear that the packaging might not be 100% given the products might be end of line / clearance etc., and I spent just a few minutes removing old price labels and giving the containers a clean, and they looked perfect. Absolute bargain - well impressed.

April 30, 2025
Unprompted review

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