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Cyber.Florist Reviews 

4,041
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast, international delivery service and the gorgeous, fresh quality of the floral arrangements sent across the globe. Many people highlight that placing orders from abroad is remarkably simple, while communication and tracking throughout the entire process remain top-notch. However, some people mentioned issues with packages arriving later than expected or causing minor worries during the day. A few consumers also noted occasional instances where the received bouquet looked slightly different from advertised photos or experienced reduced longevity. Reviewers appreciate the overall helpful support team, even if a small group experienced minor communication hiccups.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that orders are consistently handled with... See more

Product

Reviewers mention positive feedback about product, noting that the floral arrangements and gift baskets are... See more

Service

People report high satisfaction and appreciation with the service, highlighting professional communication... See more

Order

Reviewers highlight positive aspects of the order process, describing it as simple and effortless when... See more

Quality

Clients share positive opinions on quality, highlighting fresh flowers, delicious food, and reliable gifts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BEST INTERNATIONAL FLORIST!!! Every time l, from the USA, have ordered roses for my fiancée in eastern Europe, they have been a) delivered on time - even early, b) fresh and beautiful, and c) customer... See more

Company replied

Rated 5 out of 5 stars

My first time using them, ordering from the US. I would have preferred delivery a little earlier in the day, but they make it clear they can't guarantee that. They called the recipient in advance as i... See more

Rated 5 out of 5 stars

100% 5 star service. If you are looking for flowers, baskets, or just a reminder to show someone special some love. Reliable, good quality and same day. This service is perfect. Thank you all for maki... See more

Company replied

Rated 5 out of 5 stars

Easy navigation, plenty of options and excellent customer service! I made a mistake during ordering and the crew did a fantastic job working with me to fix the problem. I wasn’t entirely sure about or... See more

Company replied


Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Delivery Service
  4. Flower Market
  5. Gift Basket Store
  6. Gift Shop

About Cyber.Florist

Written by the company

Cyber Florist – Your Trusted Worldwide Delivery Service

At Cyber Florist we make it easy for you to send flowers abroad and deliver smiles no matter the distance. Our goal is simple: to help people stay connected with loved ones around the world by sharing heartfelt gifts and beautiful flowers. When you need to brighten someone’s day, we’re here with an array of options and seamless online ordering that makes every delivery easy and special at the same time.

Why choose Cyber Florist?

With a wide variety of gifts options, you can always find the perfect gift that fit perfect just for your occasion:

With Cyber Florist’s extensive global network, our deliveries are made possible by skilled local florists and artisans in countries all over the world. Whether you’re planning a surprise or need same-day delivery, we have over 10 years of experience in arranging and delivering high-quality gifts internationally.
Our reliable team ensures that every detail is handled with care, so you don’t have to worry.

And with our 24/7 customer support team, you can reach us any time with questions or special requests. Let Cyber Florist help you send joy across the globe—because every connection counts, even across the miles.

With Cyber Florist, you’re not just sending a gift—you’re sending a smile that reaches beyond borders.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(4,041)

456 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed with the service.

Very disappointed with the service.

I ordered a bouquet for International Women’s Day based on the photos and description shown on the website. Unfortunately, the bouquet that was actually delivered looked completely different from what was advertised.

The pictures on the website show full, beautiful arrangements with roses, lilies and a rich composition. What was delivered instead was a much smaller and simpler bouquet with a lot of greenery and very few flowers. It looked significantly cheaper and did not resemble the advertised arrangement in terms of volume, composition, or overall appearance.

I understand that sometimes substitutions are necessary, but in this case the bouquet did not even come close to the design shown on the website. The difference is too obvious to ignore and feels very misleading for customers.

This was supposed to be a special gift for Women’s Day, and it was quite disappointing to see such a big mismatch between what was ordered and what was delivered.

Unfortunately, based on this experience, I cannot recommend this service.

March 6, 2026
Unprompted review
Cyber.Florist logo

Reply from Cyber.Florist

Dear Amir,

Thank you for your feedback. We’re sorry to hear that the bouquet delivered in Breda, Netherlands did not meet your expectations, especially for an occasion as important as International Women’s Day.

We understand how disappointing it can feel when the arrangement looks different from what you had in mind. According to our records, the bouquet was prepared in line with the ordered design. Some flowers, such as tulips and lilies, are delivered with closed buds when they are fresh. This is standard practice, as they continue to open and reach their full appearance over the following days.

We appreciate you sharing your experience and will keep your comments in mind. Please feel free to contact us if you would like us to look into this further.

Warm regards,
The Cyber-Florist Team

Rated 5 out of 5 stars

She said yes!

She said yes!

March 5, 2026
Cyber.Florist logo

Reply from Cyber.Florist

Dear Customer,

Congratulations, and thank you for sharing such wonderful news! We’re absolutely delighted to hear that the flower delivery to Sirkka helped make a very special moment even more memorable — and that she said yes!

At Cyber-Florist.com, we’re honored to be part of life’s most meaningful occasions by delivering beautiful flowers across Finland and around the world.

Wishing you both happiness and many joyful moments together. Thank you for choosing us!

Warm regards,
The Cyber-Florist Team

Rated 3 out of 5 stars

Changed flowers without notification

Changed flowers without notification

February 17, 2026
Cyber.Florist logo

Reply from Cyber.Florist

Dear Tracy,

Thank you for your feedback and for choosing Cyber-Florist for your flower delivery to Siquijor. We sincerely apologize that the substitution was made without successfully notifying you in advance.

You had indicated a preference to be contacted during your daytime before proceeding with substitutions, and we did attempt to follow that instruction. However, due to the extremely high order volume on February 14 (Valentine’s Day), the notification regarding the substitute unfortunately did not reach you in time. On such busy holidays, local florists sometimes must proceed quickly to ensure flowers are still delivered on the requested date.

Our goal is always to keep customers informed while ensuring timely delivery, especially on important occasions.

We truly appreciate your understanding and thank you for bringing this to our attention. Your feedback helps us continue improving our communication process.

Warm regards,
The Cyber-Florist Team

Rated 5 out of 5 stars

Great experience

Easy to order. Actual flowers and chocolates look great. Love the photo of my mom with the flowers. And decent prices. All in all good experience.

March 4, 2026
Rated 1 out of 5 stars

The roses were not healthy and strong…

The roses were not healthy and strong when delivered and where all dead the next morning.

February 25, 2026
Cyber.Florist logo

Reply from Cyber.Florist

Dear Customer,

Thank you for sharing your feedback. We are sorry to hear that you were not satisfied with the condition of the roses delivered. This is quite unusual for us, as our flowers in Rio de Janeiro are sourced from trusted suppliers and are normally delivered fresh and in excellent condition.

As stated in our Delivery Policy, if there is any concern about the quality of delivered flowers, we kindly ask customers to contact our support team as soon as possible with details of the issue. Because flowers are perishable products, claims should be reported within 48 hours after delivery so we can investigate promptly with the florist.

In this case, we did not receive any notification about the issue within the 10 days following the delivery, which unfortunately makes it difficult for us to review the situation with the local florist.

We truly value customer feedback and always strive to ensure high-quality flower delivery in Rio de Janeiro and throughout Brazil. Thank you for bringing this to our attention.

Warm regards,
The Cyber-Florist Team

Rated 5 out of 5 stars

Amazing Service

Was looking for a florist to send gift internationally. Tried Cyber.Florist and was not disappointed.
Great gift options with good prices.
Was delivered on time!
I will continue to use this service for my international needs!

February 24, 2026
Rated 5 out of 5 stars

Before I go through details

Before I go through details, I would like say thank you for reaching to my wife. I’m gladly thankful to find Cyber Florist to be there when needed , they were on time with the arrangements evening though I wasn’t sure the address was correct. They reach out to my wife to let her know that they will be delivering a gift to her. Thanks again to be truly on your business. 😊

February 17, 2026
Rated 5 out of 5 stars

Overseas floral delivery

The floral arrangement was as described..beautiful!!. The quick response I needed was top-notch…delivery was made the next day! The picture attachment of the delivery was heartwarming for me as it was an overseas delivery and I truly appreciated the photos that were sent ❤️

February 27, 2026
Rated 4 out of 5 stars

Wonderful service around the world

Quick and efficient with the delivery, only reason I didn't rate a 5 star is there was an issue with contacting my fiancée as they kept telling me she wasn't answering the phone and I verified that her number was working correctly.

February 19, 2026
Rated 5 out of 5 stars

Ordergreat service. Highly satisfieded flowers to be delivered to…

Ordered flowers to be delivered to brazil. They arrived via a local florist but unfortunately not good quality . I sent flower photos to them complaining. They delt with the problem straight away and replacement flowers sent which where perfect thank you for the great service ive come to expect from you and the way it was dealt with to my satisfaction and to my wifes

February 16, 2026
Rated 1 out of 5 stars

She never got the flowers and I was ignored.

I’ve used this company for every big day of the year that I send flowers to my girlfriend and everything usually is great. However, this year for Valentine’s Day the flowers I scheduled never made it and when I made a phone call and sent an email I got no response. Very disappointing. I hope someone responds to this so we can work it out because I’d like to keep using this company.

February 15, 2026
Cyber.Florist logo

Reply from Cyber.Florist

Dear Customer,

Thank you for your feedback and for your continued trust in using our service for your important occasions. We’re sorry to hear about your concern regarding the Valentine’s Day delivery.

According to the report from our local florist, the flowers were delivered on February 14th and, as with previous deliveries, they were left with the reception at the location.

As mentioned in our Delivery Policy, if there are any issues with an order, we kindly ask customers to contact our 24/7 Customer Support within 48 hours after delivery, so we can investigate promptly with the florist. This order was delivered about 10 days ago, and unfortunately we did not receive any messages from your email address or through your account on our website during that time.

That said, we truly value you as a returning customer and would like to clarify the situation. Please contact our support team directly so we can review the delivery details with you and make sure everything is properly resolved.

Warm regards,
The Cyber-Florist Team

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